Ian Davis | Page 105

Fantastic experience Keeping me updated on the progress on the car Knowledgeable and friendly people on the car Knowledgeable and friendly people More

by Repairable Verified Customer Verified Customer

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With last service , I had issues with the airbag light always lightup in my dashboard. I was told that there is an issue in the driver seat with airbag circuit and we have to change the entire circuit whi always lightup in my dashboard. I was told that there is an issue in the driver seat with airbag circuit and we have to change the entire circuit which will cost around $900 and the diagnostics $200. I did hold not to proceed for circuit change. When I came home and checked the airbag connection below driver and passenger seat, I found that the passenger seat connection was little loose and I just pressed and I got click sound. After that when I started the car multiple times I was not able to see the airbag alert in dashboard. So my question is i paid $200 dollars+tax for a wrong diagnostics . It's was simple loose connection at passenger seat side and not the driver seat. How can such miss been justified? How can I trust such recommendations in future from a certified Toyota dealer like you? More

by kris081 Verified Customer Verified Customer

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They were very helpful and had quick turnaround. None judgemental. We are from Linn County, returning from Florida. We had caused our own issue. None judgemental. We are from Linn County, returning from Florida. We had caused our own issue. More

by plhansen Verified Customer Verified Customer

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The oil change was routine except for the 5m oil change interval vs10m in owners manual. Also talked to Lou about tires. He was very professional and I was impressed. Will consider buying from him. Also interval vs10m in owners manual. Also talked to Lou about tires. He was very professional and I was impressed. Will consider buying from him. Also a guy synced my phone /radio and he was skilled at his job. More

by drtelke Verified Customer Verified Customer

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I have confidence that my car with be maintained to a high standard. I have been with Ian and Toyota since buying my first Camry at the former dealership on Merle Hay Road high standard. I have been with Ian and Toyota since buying my first Camry at the former dealership on Merle Hay Road More

by MISSBETTY14 Verified Customer Verified Customer

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Ian did a great job diagnosing the issue in my 2017 Toyota Tacoma. He went above and beyond to contact the warranty making sure it was covered before work began. In the end my truck was fixed in a time Toyota Tacoma. He went above and beyond to contact the warranty making sure it was covered before work began. In the end my truck was fixed in a timely matter. Look forward to continuing service with Toyota of Grimes. More

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Ian got several things repaired on my 06 4Runner and it is running like it was new again. Ian and Toyota are all I trust to work on my vehicle. is running like it was new again. Ian and Toyota are all I trust to work on my vehicle. More

by DEBANDROSE6909 Verified Customer Verified Customer

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Good customer service! ! Very professional and get the job done quickly. I’ve been coming here since 2006, bought 6 cars from them. ! Very professional and get the job done quickly. I’ve been coming here since 2006, bought 6 cars from them. More

by Carolyn Hill Verified Customer Verified Customer

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I really appreciated being able to leave my car over night to get worked on the next day. The issue was found and resolved super quick and efficiently. night to get worked on the next day. The issue was found and resolved super quick and efficiently. More

by cassiebrokaw Verified Customer Verified Customer

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I'm very happy. Thank you for your acceptable cars, Toyota is the car of my heart Thank you for your acceptable cars, Toyota is the car of my heart More

by Niaz Mohammad Verified Customer Verified Customer

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