Rob Hutt

We have owned 5 Toyotas, all bought from Toyota of Des Moines, since 1991. They used to be known as Friedman's Toyota back then. Their service has always been excellent and that is why we stick with them. Moines, since 1991. They used to be known as Friedman's Toyota back then. Their service has always been excellent and that is why we stick with them. They are a wonderful group of professionals who take customer care seriously. A big shout out to Derek Harris. A few months ago we stopped by at Toyota just to see what was out there and we got interested in the RAV4 plug-in. There was a huge back log on this model and Derek guided us through the pros and cons of the plug-in hybrid vs the regular hybrid. Thanks to his insights, we ended up with the regular hybrid. It took a couple of months before we got the car Oct 9 but Derek kept us informed throughout the whole process. It was a real pleasure working with him. Very pleasant and soft spoken. He didn't push us into anything we didn't want and that had a great impact on us. A shout out to Rob Hutt as well. We worked with him in the sales office in 2014-15 when we purchased our Avalon and Prius. It was a pleasure to reconnect with him in closing the deal. More

by Rao Verified Customer Verified Customer

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They refuse to update contact info for clients when they are told they have the wrong number. are told they have the wrong number. More

by Dtdoesntworkwiththatcompanyanymor3 Verified Customer Verified Customer

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Excellent customer service! I would recommend Toyota of Des Moines to friends and family and plan to come back for our next vehicle purchase! Thanks! I would recommend Toyota of Des Moines to friends and family and plan to come back for our next vehicle purchase! Thanks! More

by BRYANPURDY2016 Verified Customer Verified Customer

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Todd was friendly, knowledgeable and very respectful during the car buying experience. He demonstrated superb customer service! during the car buying experience. He demonstrated superb customer service! More

by BRENDA4393 Verified Customer Verified Customer

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Very friendly and knowledgeable. Great service, nice waiting room with coffee and donuts. Easily accessible off the highway. Great service, nice waiting room with coffee and donuts. Easily accessible off the highway. More

by Sue Verified Customer Verified Customer

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Nice work it’s beautiful to work with you. I like the way Customer service is great. I will always be with Toyota. I’m very happy for you. I like the way Customer service is great. I will always be with Toyota. I’m very happy for you. More

by NZANBAMUSIC Verified Customer Verified Customer

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I want to special thanks to Toyota of desmoines for their service to us we appreciate service to us we appreciate More

by MILLERGEORGE1965 Verified Customer Verified Customer

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Great service, friendly and knowledgeable staff. Easy to work with and would recommends them to anyone buying a new or used car. Easy to work with and would recommends them to anyone buying a new or used car. More

by TIMANDNANCYGARDNER Verified Customer Verified Customer

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The team was amazing and listened to what I wanted in a vehicle. They did not talk down to me or try to push anything in me that wasn’t necessary! Amazing service. vehicle. They did not talk down to me or try to push anything in me that wasn’t necessary! Amazing service. More

by DANAMMSSIE Verified Customer Verified Customer

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Great experience throughout process. PJ was very knowledgeable and went above and beyond in the service he provided. I would recommend him to anybody looking to purchase a vehicle. PJ was very knowledgeable and went above and beyond in the service he provided. I would recommend him to anybody looking to purchase a vehicle. More

by RDBAKER23 Verified Customer Verified Customer

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