Ian Davis
Ian Davis at Toyota of Des Moines

Ian Davis | Page 112

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
1,242 Reviews
4.7

1,242 Reviews

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1242 Reviews of Ian Davis

May 30, 2021

Dealership Rating
Employee Rating

I would have given 5 stars if they would have had shuttle service. I think the prices are high but I suppose they are about the same as other places. More

by Catbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Toyota of Des Moines responded

Thank you for this review and for the suggestion! We love our customers and want to make every experience at our dealership top notch. Let us know if you have any lingering questions or concerns that we can help with!

May 30, 2021

Dealership Rating
Employee Rating

Ian Davis provided excellent service. Unfortunately the mechanic did not catch the brake rotor the week before when I had it in for standard mechanical service when we required oil & lube, and multi point More

by Wilges
Recommend Dealer
Yes
Jun 01, 2021

Toyota of Des Moines responded

Thank you so much for taking the time to tell us about your recent experience with our service team. We use our customers' feedback to identify areas to improve to make future visits even more seamless and enjoyable. Please don't hesitate to reach out if there is anything else our team can do to be of assistance!

May 12, 2021

Dealership Rating
Employee Rating

Came earlier for oil change but Tacoma had a recall, rescheduled at Ian’s advise since I didn’t have time that day. All worked out well. More

by jmale51394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Toyota of Des Moines responded

Thank you for sharing a bit about your visit with us!

May 04, 2021

Dealership Rating
Employee Rating

They told us we didn’t need an expensive repair & just a minor adjustment. We appreciate the quality diagnosis & honesty. Thank you Ian & Sevice Team. More

by LFC
Recommend Dealer
Yes
May 04, 2021

Toyota of Des Moines responded

Thank you for trusting us with your service needs! We appreciate your feedback and we look forward to working with you again in the future!

April 03, 2021

Dealership Rating
Employee Rating

Employees should have been more diligent in wearing masks... free car wash is kind of a joke not really very good but still free. none the less.. More

by J-Dir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback. We'll be sure to share this with our management staff so we can further raise the bar on your visits with us. Thank you for choosing Toyota of Des Moines.

April 01, 2021

Dealership Rating
Employee Rating

The service staff is always pleasant and easy to work with. Appreciate the updates and service recommendations on my vehicle. They’re always willing to accommodate my wishes. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Toyota of Des Moines responded

Thank you for your review, Mary! We're so glad you've enjoyed working with our team during your service visit. If there's anything else we can help you with, please let us know!

March 31, 2021

Dealership Rating
Employee Rating

They always are very good to us when we come in to get any service. We had an 8:am appointment they took us right in. Overall very happy with Toyota of Des Moines. More

by Bill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 01, 2021

Toyota of Des Moines responded

Thank you for the review Bill! We're happy to service your vehicle. Thank you for choosing Toyota of Des Moines!

February 04, 2021

Dealership Rating
Employee Rating

SIMPLY AWESOME!!as always that is all it was good SIMPLY AWESOME!! as always that is all it was good excellent very good excellent - no problems. All went well quick and kept informed thank you again More

by JTBMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison , Cass Cupp

Feb 05, 2021

Toyota of Des Moines responded

Thank you for the awesome feedback as well! We appreciate you stopping in and look forward to working with you again.

January 23, 2021

Dealership Rating
Employee Rating

Ian has always provided me the best customer service possible. He has shown me respect and values me as a customer. I've been a DM Toyota customer for years. DENNY RIEGER 1/22/21 More

by 1948budda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 25, 2021

Toyota of Des Moines responded

Wow! Thank you so very much, Denny, for your years of business and great feedback on Ian and the team. We truly value your feedback and aim to create the number 1 sales and service experience around. We'll be looking forward to serving you in the future. Take care!

December 31, 2020

Dealership Rating
Employee Rating

I've worked with Ian for years and he provides excellent and trustworthy service! He is always friendly and explains the needed repairs and answers any questions. More

by Jerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Toyota of Des Moines responded

Thanks for the great rating, Jerome! We truly value your loyalty to our business and look forward to working with you again!

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