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Ian Davis
1,254 Reviews
1,254 Reviews
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1254 Reviews of Ian Davis
March 28, 2017
Listened and took action Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian u Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian understood that my 2009 Yaris was on it's way out and presented the repair options frankly. When I advised I wanted to look at a new/used car he recommended Bob for when I came in later that day. Bob understood that my wife knew more about cars than me and treated her as the expert which is something far too many salesmen fail to do. He also didn't try to push us towards something we didn't need or want. He listened, adapted and just about 30 hours after my car died in the middle of the street I was driving off the lot in a used 2014 Camry at a great deal. More
by ToyotaFanNewToDSM
Other Employees Tagged: Bob Link
October 05, 2016
Service department advisors are robot zombies These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone is true customer service. Oil change now $50? They rotated daughters tires on car at an oil change without asking to drive cost up to $85. They have take it or leave it attitude. More
by 4 Toyotas in 25 years
Other Employees Tagged: Justin Madison, Travis Bergeson , Cass Cupp, Barry Fisher, Manuel Gonzalez, Phil Gronewold, Tom Gruber, Mike Lebeda
October 03, 2016
Brenna helped me find the used car I was looking for Brenna was very good at listening to what I wanted, not pushing me into buying something I did not want. Otherwise, I would not have bought the car Brenna was very good at listening to what I wanted, not pushing me into buying something I did not want. Otherwise, I would not have bought the car More
by indycar
Other Employees Tagged: Brenna Bjorland
August 23, 2016
AWESOME!! KEN BRIGHT KNOWS HIS STUFF! HE MADE THE BUYING PROCESS EASY. Ian walked me through the dash board and other tech features that are new to me. And I ca KEN BRIGHT KNOWS HIS STUFF! HE MADE THE BUYING PROCESS EASY. Ian walked me through the dash board and other tech features that are new to me. And I can go back if I have more questions--like setting up the phone links! Bruce Long handled the financing paper. We were in and out pretty quickly! Great service all round. Thank you! I had my last Corolla for 16 years and expect this one will be just as great! More
by PATRICIA
Other Employees Tagged: Ken Bright, Bruce Long
May 25, 2016
Low stress, comfortable experience. This dealership is unbelievable. The customer feels special here. The staff makes you feel valued. Every staff person knows the meaning of excellent c This dealership is unbelievable. The customer feels special here. The staff makes you feel valued. Every staff person knows the meaning of excellent customer service. More
by Randy
Other Employees Tagged: Justin Madison , Ken Bright
April 17, 2016
Robb Hutt was terrific. Knowledgeable and attentive. Rob Hutt was terrific - knowledgeable and attentive. We have been customers for many years and the sale is one thing, but the ongoing service is para Rob Hutt was terrific - knowledgeable and attentive. We have been customers for many years and the sale is one thing, but the ongoing service is paramount. For years, Ian has served our service needs and he rates a 10 on your rating range of 1- 5. Knowledgeable and his honest and sincere manner is huge going toward building a high trust level with the service center. More
by Kevin D.
Other Employees Tagged: Rob Hutt
December 25, 2015
Excellent treatment Scott did a great job! They did excellent at helping me get to know my car! Love the 2016 Highlander ! Great place to do business! They always take ca Scott did a great job! They did excellent at helping me get to know my car! Love the 2016 Highlander ! Great place to do business! They always take care of me More
by Craiger
Other Employees Tagged: Scott Hampe, Ray Murphy Gene Gabus Bruce Long
August 26, 2015
Salesmanship Was there for an oil change and was just looking but William talked to us and made me a good deal. Excellent salesmanship. Would come back for my nex Was there for an oil change and was just looking but William talked to us and made me a good deal. Excellent salesmanship. Would come back for my next car. More
by Patycak
Other Employees Tagged: William Godwin
May 20, 2015
Great experience! This is the third new vehicle we have purchased from Des Moines Toyota. Both your sales and service departments are great. Shane listened to what I This is the third new vehicle we have purchased from Des Moines Toyota. Both your sales and service departments are great. Shane listened to what I wanted in a vehicle and he showed me exactly what I wanted. I also appreciate Ian Davis in the service department. He does a great job as a service advisor. More
by Dave
Other Employees Tagged: Shane Siegle
January 28, 2015
excellence Purchases from toyota numbers 8!!!.. won't go anywhere else.. salesman is awesome and knows and respects our needs! Our children have also purchased Purchases from toyota numbers 8!!!.. won't go anywhere else.. salesman is awesome and knows and respects our needs! Our children have also purchased vehicles from the Des Moines toyota!! More
by mvwieck
Other Employees Tagged: William Godwin
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