Ian Davis
Ian Davis at Toyota of Des Moines

Ian Davis | Page 98

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
1,242 Reviews
4.7

1,242 Reviews

Write a Review

1242 Reviews of Ian Davis

March 05, 2024

Dealership Rating
Employee Rating

Always professional, friendly, good Good as can be E e e e e e e More

by bmabuce
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Mar 06, 2024

Toyota of Des Moines responded

Thanks for the 5-star review! We appreciate you recognizing our professionalism and friendliness. Come back and see us again soon!

March 05, 2024

Dealership Rating
Employee Rating

Great! But I am annoyed with the texts. If I have got an issue I will be sure to let you know. More

by BILL@KNESSSIGNS.COM
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Mar 06, 2024

Toyota of Des Moines responded

Thank you for the great review! We appreciate your honest feedback about the texts. We're happy to help if you have any questions in the future.

March 03, 2024

Dealership Rating
Employee Rating

Had my car in Friday they said it needed an alternator so I gave them 1200 and asked if it was safe to drive to Omaha and was on 1-80 and lights went on again. This is the 4th time I've had it to Toyota in 3 More

by KERRYCPO
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Ian Davis

Mar 05, 2024

Toyota of Des Moines responded

Hi Kerry, We try to care for all of our customers as best as we can and we are disappointed to hear that you feel the service visits for your alternator fell short of that. If you have any additional concerns, please contact our General Manager, JP Phillips.

March 02, 2024

Dealership Rating
Employee Rating

They fixed my disabled car as quickly and helped me through a difficult time period graciously More

by LAVON_MISSELL
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Mar 04, 2024

Toyota of Des Moines responded

We appreciate you recognizing our fast service and empathetic approach. We're glad we could help during a challenging time. Thank you for choosing us!

March 02, 2024

Dealership Rating
Employee Rating

Great service and great waiting room, love the coffee and treats! Great customer service experience More

by megcc12
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Mar 04, 2024

Toyota of Des Moines responded

We appreciate you recognizing our great service and waiting room! We're always happy to provide a positive customer experience. Thank you for choosing Toyota of Des Moines!

March 02, 2024

Dealership Rating
Employee Rating

Ian was great to work with. He kept me updated on the repair and it was resolved quickly. More

by Cyclones/Ravens Nation
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Mar 04, 2024

Toyota of Des Moines responded

Thank you for recognizing Ian's great service and the quick repair turnaround! We're glad we could get you back on the road quickly.

February 27, 2024

Dealership Rating
Employee Rating

It was smooth and simple I was able to set up service, drop off car, use video to understand status and get work wrapped up simply. I even paid online before picking up my vehicle. More

by angelagiudicessi
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Feb 28, 2024

Toyota of Des Moines responded

Thank you for recognizing the smooth and easy service experience! We're glad it was simple to schedule, drop off, track, and pay online. Come back and see us again soon!

February 26, 2024

Dealership Rating
Employee Rating

Great experience with Ian fixing my Toyota Highlander and getting it cleaned before I drove off More

by Qasim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Toyota of Des Moines responded

Thank you for recognizing Ian's excellent service and the detailed cleaning! We're glad your Highlander is back in top shape. Happy driving!

February 25, 2024

Dealership Rating
Employee Rating

Good I do not like surveys. Please stop sending these text messages. Please stop asking for input. More

by centraliamale
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Feb 26, 2024

Toyota of Des Moines responded

Thank you for choosing us and for letting us know your preferences. We hope to see you again in the future!

February 22, 2024

Dealership Rating
Employee Rating

Very happy with TOYOTA of DES MOINES. Communication via the TOYOTA APP with email and text messaging is user friendly and immediate....love that. Any future business for me will be with T More

by BUGLACKEY
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Jul 25, 2024

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication. It means a lot that you trust us for your service needs.

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