Ian Edmonson | Page 17

Ian was very down to earth and easy to work with. He is quite knowledgeable with all VW product offerings and the competitors as well. We were able to find the trim level that worked for us, agreed on a f quite knowledgeable with all VW product offerings and the competitors as well. We were able to find the trim level that worked for us, agreed on a fair price, and completed a smooth purchase. The car was prepped and very nicely presented. Would definitely recommend Ian as well as City VW. Additionally would return if/when in the market for another vehicle. More

Report | Print

I had a pleasant and straightforward experience purchasing a used Tiguan from Ian and JP. I would recommend this dealer to anyone looking to purchase a VW. purchasing a used Tiguan from Ian and JP. I would recommend this dealer to anyone looking to purchase a VW. More

Report | Print

Had a great experience with Ian today purchasing a Tiguan. Would highly recommend him and the dealership. My wife and I had been to a handful of dealerships and this was by far our best experience. Tiguan. Would highly recommend him and the dealership. My wife and I had been to a handful of dealerships and this was by far our best experience. More

Report | Print

I had a great experience buying a new Volkswagen with Ian. He is a great guy to work with and was very knowledgeable about the car and what City Volkswagen of Evanston could offer to us. Ian. He is a great guy to work with and was very knowledgeable about the car and what City Volkswagen of Evanston could offer to us. More

Report | Print

Everyone was very professional. Honestly very fair prices for CPO vehicles. Ian was a great sales representative and was helpful during the whole process. It’s a good place to shop for a car as they are not for CPO vehicles. Ian was a great sales representative and was helpful during the whole process. It’s a good place to shop for a car as they are not pushy in the process. I would recommend them More

Report | Print

They did a nice job of beng up front, simple and were not pushy. Ian asked the right questions of what we were looking for. He also did a great job of showing us all the options on the car as we drove it b pushy. Ian asked the right questions of what we were looking for. He also did a great job of showing us all the options on the car as we drove it by demonstrating. Very helpful. Only issue was the amount of time to close the deal took too long but that seems to a problem with all dealers. More

Report | Print

Ian is terrific. Great guy and very thorough. You’ll get a fair price right from beginning. Good vehicles as they were a great brand to start with but got even better. Go see Ian if you want a VW!!! get a fair price right from beginning. Good vehicles as they were a great brand to start with but got even better. Go see Ian if you want a VW!!! More

Report | Print

Ian was great and spent a ton of time helping us make sure we picked out just the right car and answered all the questions we had! Brent made the financing and paperwork as painless as possible and w sure we picked out just the right car and answered all the questions we had! Brent made the financing and paperwork as painless as possible and was happy to answer any questions or clarify the process. Will recommend them to everyone I know! More

Report | Print

Amazing staff overall, Ian was extremely helpful and informative about every question I had and very courteous. He was great with conversation and made it a very fun experience, and I would definitely w informative about every question I had and very courteous. He was great with conversation and made it a very fun experience, and I would definitely work with him again given the chance! For now, I will enjoy my new car 😁 More

Report | Print

We have been Autobarn of Evanston customers since 2012 and as such remained when the dealership was taken over by City VW. Since the changeover I have patronized City VW of Evanston two times. The most and as such remained when the dealership was taken over by City VW. Since the changeover I have patronized City VW of Evanston two times. The most recent visit was an exceptional experience. I went in to get help putting Add Blue into my diesel Golf Sport Wagon. I was greeted kindly by Oscar when I first arrived, then again when I first spoke to Brayner and moments later when I explained my needs to Terrence, who is always a gentleman. I didn't have an appointment and they were quite busy, however Terrence arranged for the car to be washed and the Add Blue added with a smile. Oscar handled the wash and left it to be attended to by Moe who personally explained the best way to put in the Add Blue and then proceeded to check the Add Blue line in my engine without being asked, and all of this for no charge. While waiting I spoke with Ian in sales about an issue my daughter was having with a car purchased in Indiana, who then took the matter to Brent in the finance department. Not only did Brent take the time to gather info from me so he could try to help, he also offered to look at the paperwork if I chose to bring it to him the same day (which I did). Every single person from the moment I entered the dealership that day until I left for the second time was courteous, professional, and genuinely helpful and pleasant. My eldest daughter will be in the market for a replacement VW this year and we will definitely begin the process with City VW of Evanston. More

Report | Print