Ian Edmonson | Page 16

Excellent experience at VW Evanston with a knowledgeable and transparent team. We spent the afternoon working with Ian and JP on a deal for a 2022 Tiguan. Ian was extremely knowledgeable on the specific tri and transparent team. We spent the afternoon working with Ian and JP on a deal for a 2022 Tiguan. Ian was extremely knowledgeable on the specific trim we were looking at and how it differed from other trims, years, and models. Although these cars are moving quickly at all dealers, they were extremely patient with our questions and completely transparent throughout the process. More

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My first Brand new car experience. You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen”. And then… they don’t come. Instead, you get friendly people who don’t tr going into a car dealer. Prepare mentally for the oncoming “pushy salesmen”. And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. They understand you and treat you as a family. That was my experience with City Volkswagen of Evanston. Ask for JP (GM), Ian (Salesperson) & the whole team at the dealership, they’re the best! J P is amazing and makes the process really smooth. He goes above and beyond for his customers & tries to help as much as possible. I had an amazing buying experience for life. More

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Amazing experience. All the employees from sales to Managment to finance truly care and do not hide anything from you. It was by far the best dealership I have dealt with. Managment to finance truly care and do not hide anything from you. It was by far the best dealership I have dealt with. More

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Everyone really friendly and genuine. Quick and easy process- best experience I’ve had at a dealer process- best experience I’ve had at a dealer More

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Stopped by last week after a string of really bad experiences at other dealerships. Was absolutely blown away across the board at city vw in Evanston. From the moment I walked in, the team of Ian, JP experiences at other dealerships. Was absolutely blown away across the board at city vw in Evanston. From the moment I walked in, the team of Ian, JP and Mark in finance, along with everyone else I interacted with could not have made the experience more easy and enjoyable. Ian was my primary rep, and was extremely knowledgeable and great to work with, and I ended up buying the new Jetta that same day. I wouldn't want to go to any other dealership after working with the team at city vw in evanston. More

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Ian Edmonson was thorough at explaining and going over everything with me. He was super sweet and patient as well! everything with me. He was super sweet and patient as well! More

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Ian was so great to work with. He listened to what we wanted and did everything in his power to make that happen. He made the buy trading and buying process very easy and enjoyable. He was a great conver wanted and did everything in his power to make that happen. He made the buy trading and buying process very easy and enjoyable. He was a great conversationalist and made us feel very welcome and comfortable. He was patient and I never felt pressured at any point. Thank you, Ian for getting my into the car I wanted. I'm so happy to be part of the VW family again! More

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Ian is very knowledge and provided excellent service. He did an amazing job helping us get a new VW Tiguan. We felt very comfortable during whole process. We will definitely recommend and come back again. T did an amazing job helping us get a new VW Tiguan. We felt very comfortable during whole process. We will definitely recommend and come back again. Thanks Ian! More

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Ian provided fast and courteous follow up. He also notified me that the car I wanted had been sold, to save me a 2 hour drive. notified me that the car I wanted had been sold, to save me a 2 hour drive. More

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Ian went above and beyond in every facet of the sales cycle. Even post-sale he helped me obtain a new car key and also got me in their body shop. Incredible dealership and incredible person to work with. cycle. Even post-sale he helped me obtain a new car key and also got me in their body shop. Incredible dealership and incredible person to work with. Good stuff Ian, keep up the hard work! More

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