124 Reviews
Write a Review124 Reviews of Ian Findlay
February 12, 2021
We are so grateful and happy with the team at Brattleboro Subaru. We waited a long time to finally get a new vehicle and everyone went above and beyond to make it happen for us. We absolutely love the Subar Subaru. We waited a long time to finally get a new vehicle and everyone went above and beyond to make it happen for us. We absolutely love the Subaru Impreza and look forward to purchasing many more vehicles with Brattleboro Subaru. Undoubtedly customers for life after everything they did for us. Highly recommend this awesome dealership. More
Other Employees Tagged: Nizam Mushaba, Marie Cook , Rachael Hunt
October 12, 2019
Excellent sales experience Ian Findlay is the best salesperson around. Straightforward, honest, and he goes out of his way to help. He knows his profession as well as the cars h Ian Findlay is the best salesperson around. Straightforward, honest, and he goes out of his way to help. He knows his profession as well as the cars he sells, and carefully explains everything you need to know to make an informed decision. Brattleboro Subaru is fortunate to have him on their superb team - if you're in the market for a Subaru, see Ian - you'll be glad you did! We're long time Subaru owners, and if it weren't for a specific personal reason, we would have bought another new Forester. Nonetheless, Ian stands out and deserves special recognition. David More
November 19, 2018
Great! we bought a Forrester We found everyone at Bratt. Subaru to be knowledgeable fun and very easy. We worked mostly with Ian and Laura. Can't say enough good things about t We found everyone at Bratt. Subaru to be knowledgeable fun and very easy. We worked mostly with Ian and Laura. Can't say enough good things about them both. The service man who made our car sparkle, did a awesome job. I am sorry I do not know his name. We would not hesitate a buy another car there at some point. So, thank you all!! More
June 07, 2018
New "Rex" I first contacted Bratt Subaru looking for a BRZ, but they had none. My original 2nd choice was for a WRX, but I didn't think I could afford one. Af I first contacted Bratt Subaru looking for a BRZ, but they had none. My original 2nd choice was for a WRX, but I didn't think I could afford one. After working with Chris, I ended up with the WRX instead based on suitability for all year driving and because it was just so much quicker. More
Other Employees Tagged: Christian Chiesa
May 23, 2018
A great experience buying a used car from Brattleboro Subaru Buying a car is exciting, bur it can be nerve-wracking as well. Ian Findley and the other staff we worked with at Brattleboro Subaru made it calm and Buying a car is exciting, bur it can be nerve-wracking as well. Ian Findley and the other staff we worked with at Brattleboro Subaru made it calm and easy. They were friendly and efficient, responding to our questions and concerns with all the information we needed and handling the paperwork with dispatch. More
May 01, 2018
Purchase of new Cross Trek My experience couldn't have been better, from the initial contact with Marie via the USAA cay-buying service to the on-site test drives and discussion My experience couldn't have been better, from the initial contact with Marie via the USAA cay-buying service to the on-site test drives and discussion of options with Ian, to the ultimate sale and delivery. All quick and simple and an overall pleasant experience with no hassles. The staff was courteous and professional throughout the process, and I would recommend them and the dealership to anyone in the region. More
Other Employees Tagged: Marie Flack
April 25, 2018
Friendly, helpful, reliable Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, More
Other Employees Tagged: Nate in Service department.
April 16, 2018
Simple, Quick, and Helpful The people at Brattleboro Subaru were very easy to work with. These guys are honest, and didn't try to dupe me like other dealerships. In addition, th The people at Brattleboro Subaru were very easy to work with. These guys are honest, and didn't try to dupe me like other dealerships. In addition, they were not pushy with anything, and always tried to work with me to get a deal I was comfortable with. More
Other Employees Tagged: Jason Reynolds
April 12, 2018
Very satisfied! Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfi Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfied. More
Other Employees Tagged: Scott Wheeler
April 12, 2018
Excellent car buying experience! This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different de This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different dealerships in the area. Brattleboro Subaru offered the car that I was looking for at a much lower price. Their website was very easy to use and I was pre-approved for credit and filled out the financial forms that I needed to before I even walked in the dealership. Marie contacted me right away and answered any questions that I had about the process and scheduled me for a test drive at 5 pm that evening. Ian greeted me at and was very laid back and helpful throughout the process. He explained things very clearly and did not pressure me at all. Luke clearly went over the financial details and did not pressure me to buy any extra service plans or products that I did not need. I received more than what I expected for my trade in. The deal was closed by 7:30 pm and I was on my way. There were no hassles or gimmicks and I felt very respected by each of the staff members who helped me. I will definitely be going back to Brattleboro Subaru the next time I am looking for a new car and I highly recommend them to anyone. More
Other Employees Tagged: Luke Higley , Marie Flack

