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Ian Findlay
120 Reviews
120 Reviews
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120 Reviews of Ian Findlay
May 23, 2018
A great experience buying a used car from Brattleboro Subaru Buying a car is exciting, bur it can be nerve-wracking as well. Ian Findley and the other staff we worked with at Brattleboro Subaru made it calm and Buying a car is exciting, bur it can be nerve-wracking as well. Ian Findley and the other staff we worked with at Brattleboro Subaru made it calm and easy. They were friendly and efficient, responding to our questions and concerns with all the information we needed and handling the paperwork with dispatch. More
by mfkennedy
Verified Customer
May 01, 2018
Purchase of new Cross Trek My experience couldn't have been better, from the initial contact with Marie via the USAA cay-buying service to the on-site test drives and discussion My experience couldn't have been better, from the initial contact with Marie via the USAA cay-buying service to the on-site test drives and discussion of options with Ian, to the ultimate sale and delivery. All quick and simple and an overall pleasant experience with no hassles. The staff was courteous and professional throughout the process, and I would recommend them and the dealership to anyone in the region. More
by David
Other Employees Tagged: Marie Flack
April 25, 2018
Friendly, helpful, reliable Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, More
by PINEROOM2
Other Employees Tagged: Nate in Service department.
April 16, 2018
Simple, Quick, and Helpful The people at Brattleboro Subaru were very easy to work with. These guys are honest, and didn't try to dupe me like other dealerships. In addition, th The people at Brattleboro Subaru were very easy to work with. These guys are honest, and didn't try to dupe me like other dealerships. In addition, they were not pushy with anything, and always tried to work with me to get a deal I was comfortable with. More
by Albert
Other Employees Tagged: Jason Reynolds
April 12, 2018
Very satisfied! Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfi Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfied. More
by roxie802
Other Employees Tagged: Scott Wheeler
April 12, 2018
Excellent car buying experience! This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different de This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different dealerships in the area. Brattleboro Subaru offered the car that I was looking for at a much lower price. Their website was very easy to use and I was pre-approved for credit and filled out the financial forms that I needed to before I even walked in the dealership. Marie contacted me right away and answered any questions that I had about the process and scheduled me for a test drive at 5 pm that evening. Ian greeted me at and was very laid back and helpful throughout the process. He explained things very clearly and did not pressure me at all. Luke clearly went over the financial details and did not pressure me to buy any extra service plans or products that I did not need. I received more than what I expected for my trade in. The deal was closed by 7:30 pm and I was on my way. There were no hassles or gimmicks and I felt very respected by each of the staff members who helped me. I will definitely be going back to Brattleboro Subaru the next time I am looking for a new car and I highly recommend them to anyone. More
by ttemple12
Other Employees Tagged: Luke Higley , Marie Flack
April 06, 2018
Outstanding Staff To a person, the Service staff is fast, efficient and professional while being courteous and friendly as well. I have not needed a whole lot of servic To a person, the Service staff is fast, efficient and professional while being courteous and friendly as well. I have not needed a whole lot of service over the years but I have never left Sales or Service dissatisfied. More
by Marty
Other Employees Tagged: Billy Boutilette , Did not get the name of the person who took care of me at my last visit (for a State Inspection).
April 03, 2018
excellent On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experi On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experience. It's always a great experience to have work done in your service department. I was approached to have my car reviewed for a re-sale. I was approached multiple times by a service representative. I understand that you are looking for used vehicles but I feel that after a few inquires that it would be nice to not keep being asked about selling my vehicle for an update. I have no desire to sell my vehicle. So your persistence is a little annoying. Other than that, I have no complaints. More
by FIDDLEFIRST
March 30, 2018
Easy Buying Experience The staff was very friendly and easy to work with. Initial contact was via email. Notified them in advance that I would be arriving to test drive and The staff was very friendly and easy to work with. Initial contact was via email. Notified them in advance that I would be arriving to test drive and view vehicle. Car was ready for me when I got there. I LOVE MY NEW CAR! More
by a2dalgal
Other Employees Tagged: Nizam Mushaba , Marie Flack
March 19, 2018
Great experience ! I was greeted immediately. The staff were all very helpful & friendly. The salesperson listened to me so I have the car I wanted with no pressure. Gre I was greeted immediately. The staff were all very helpful & friendly. The salesperson listened to me so I have the car I wanted with no pressure. Great experience ! More
by kogut1
