Ian Findlay | Page 12

Great Service Awesome visit. I was told to expect a one hour service time. Everything was completed with an extra item taken care of in 40 minutes. Saturday service Awesome visit. I was told to expect a one hour service time. Everything was completed with an extra item taken care of in 40 minutes. Saturday service hours work well with my work schedule. More

by cmpbll.bll Verified Customer Verified Customer

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Brattleboro Subaru Earns Your Business! Brattleboro offered a great price on a Subaru Forester through the Consumer Reports Car Buying Service. No dealerships in the Albany, New York area c Brattleboro offered a great price on a Subaru Forester through the Consumer Reports Car Buying Service. No dealerships in the Albany, New York area could match their price or provide their level of service. Brattleboro found the exact car we wanted coming into port, had the options put on near the port, and prepped the car so it looked wonderful when we came to pick it up. Ian Findlay carefully reviewed the lease and purchase options and answered every question we had about the Forester. Brattleboro agreed to register and plate the car in New York State to make our lives even easier. It was delightful to work with such honest, forthright, responsive, and helpful people. They don't just rely on having a great car to sell. They want to give you an excellent experience getting into your new car. I encourage other New Yorkers to consider this dealership "far from the madding crowd." We are very happy that we did! More

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Excellent customer service, quality cars The staff at Brattleboro Subaru fully accommodated my needs, making the purchase of my new Subaru an efficient and stress-free experience. This is th The staff at Brattleboro Subaru fully accommodated my needs, making the purchase of my new Subaru an efficient and stress-free experience. This is the second car I have bought at the dealership and I recommend them to anyone looking to purchase a car. More

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Highly recommend. We have always dreaded the process of purchasing a vehicle...not true this time. Brattleboro Subaru made our experience the easiest and most comforta We have always dreaded the process of purchasing a vehicle...not true this time. Brattleboro Subaru made our experience the easiest and most comfortable by working hard to get the exact car we were looking for, and they did it without being overly aggressive. Everyone we interacted with, from the Internet Manager to the Sales Consultants to the Finance Department, was friendly, well-informed, and professional. We were told by other dealers that we would have to order our car and wait for up to 12 weeks for delivery. Brattleboro Subaru located our car and delivered it to us in less than 2 weeks, along with giving us the best price and highest trade in. We would definitely shop with them again. More

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Best Car Buying Experience EVER--GREAT DEAL & GREAT SERVICE Have owned 3 Subaru's in the past. But this purchase from Brattleboro Subaru was by far, the BEST experience. Great deal, no sales pressure. Have owned 3 Subaru's in the past. But this purchase from Brattleboro Subaru was by far, the BEST experience. Great deal, no sales pressure. More

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Friendly and honest sales. The sales person, Ian was very helpful. He was not only patient but also very professional. He was very knowledgeable about the cars. He was able t The sales person, Ian was very helpful. He was not only patient but also very professional. He was very knowledgeable about the cars. He was able to answer all my questions without checking with others because he was very familiar with it. The GM/owner was very helpful helping me searching my car as well before I talked to Ian. More

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Very happy with our buying experience at Brattleboro Subaru Did not think we were prepared to purchase a newer car but sales consultant Ian Findlay and his associates brought us through the whole process. His e Did not think we were prepared to purchase a newer car but sales consultant Ian Findlay and his associates brought us through the whole process. His easy manner and understanding of our financial situation gave us the confidence to now own a good reliable car with a 2 year full warranty and as we all know when things are tight that kind of reliability is worth a lot. More

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Very Easy. Will Go Back I just had a difficult time with my local dealer so I called Brattleboro Subaru 20 minutes before closing to see what they could do. Ian answered. I t I just had a difficult time with my local dealer so I called Brattleboro Subaru 20 minutes before closing to see what they could do. Ian answered. I told him what I was looking for and the price. He asked if he could call me back in 10 minutes while he checked. He gave me a very good price, told me the fees and taxes with the bottom line. I asked for it in writing and had an email within 10 minutes of my original call confirming the details. I showed up the next day to pick up my new Impreza. Ian made the closing process was quick and simple with no BS, no pushing extras I said I did not want, no "car salesman" experience. I wish I had gone there in the first place rather than wasting hours at my other dealer with the trips back and forth to the manager, writing up quotes with extras, stupid haggling, being told my web research is wrong. When I need a new car I will go back there. It is worth the extra drive and my wife and I had a nice lunch on the way home with our generous saving over the other place. More

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Best vehicle purchase ever made! My experience at Brattleboro Subaru was amazing. I am beyond thankful on the purchase of my 2011 Outback. This car is very comfortable & handles extre My experience at Brattleboro Subaru was amazing. I am beyond thankful on the purchase of my 2011 Outback. This car is very comfortable & handles extremely well in all seasons. Jason, Luke & many more made this experience hassle free & extremely enjoyable. Thank you for your excellent customer service. -Jessie Bishop More

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Great dealership Staff goes above and beyond to assure everyone is 100 percent satisfied. I would recommend Brattleboro Subaru to anyone. They were extremly helpful an Staff goes above and beyond to assure everyone is 100 percent satisfied. I would recommend Brattleboro Subaru to anyone. They were extremly helpful and I was very comfortable with the purchasing experience More

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