Ian Findlay | Page 12

Purchase of new Cross Trek My experience couldn't have been better, from the initial contact with Marie via the USAA cay-buying service to the on-site test drives and discussion My experience couldn't have been better, from the initial contact with Marie via the USAA cay-buying service to the on-site test drives and discussion of options with Ian, to the ultimate sale and delivery. All quick and simple and an overall pleasant experience with no hassles. The staff was courteous and professional throughout the process, and I would recommend them and the dealership to anyone in the region. More

by David Verified Customer Verified Customer

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Friendly, helpful, reliable Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, More

by PINEROOM2 Verified Customer Verified Customer

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Simple, Quick, and Helpful The people at Brattleboro Subaru were very easy to work with. These guys are honest, and didn't try to dupe me like other dealerships. In addition, th The people at Brattleboro Subaru were very easy to work with. These guys are honest, and didn't try to dupe me like other dealerships. In addition, they were not pushy with anything, and always tried to work with me to get a deal I was comfortable with. More

by Albert Verified Customer Verified Customer

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Very satisfied! Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfi Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfied. More

by roxie802 Verified Customer Verified Customer

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Excellent car buying experience! This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different de This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different dealerships in the area. Brattleboro Subaru offered the car that I was looking for at a much lower price. Their website was very easy to use and I was pre-approved for credit and filled out the financial forms that I needed to before I even walked in the dealership. Marie contacted me right away and answered any questions that I had about the process and scheduled me for a test drive at 5 pm that evening. Ian greeted me at and was very laid back and helpful throughout the process. He explained things very clearly and did not pressure me at all. Luke clearly went over the financial details and did not pressure me to buy any extra service plans or products that I did not need. I received more than what I expected for my trade in. The deal was closed by 7:30 pm and I was on my way. There were no hassles or gimmicks and I felt very respected by each of the staff members who helped me. I will definitely be going back to Brattleboro Subaru the next time I am looking for a new car and I highly recommend them to anyone. More

by ttemple12 Verified Customer Verified Customer

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Outstanding Staff To a person, the Service staff is fast, efficient and professional while being courteous and friendly as well. I have not needed a whole lot of servic To a person, the Service staff is fast, efficient and professional while being courteous and friendly as well. I have not needed a whole lot of service over the years but I have never left Sales or Service dissatisfied. More

by Marty Verified Customer Verified Customer

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excellent On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experi On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experience. It's always a great experience to have work done in your service department. I was approached to have my car reviewed for a re-sale. I was approached multiple times by a service representative. I understand that you are looking for used vehicles but I feel that after a few inquires that it would be nice to not keep being asked about selling my vehicle for an update. I have no desire to sell my vehicle. So your persistence is a little annoying. Other than that, I have no complaints. More

by FIDDLEFIRST Verified Customer Verified Customer

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Easy Buying Experience The staff was very friendly and easy to work with. Initial contact was via email. Notified them in advance that I would be arriving to test drive and The staff was very friendly and easy to work with. Initial contact was via email. Notified them in advance that I would be arriving to test drive and view vehicle. Car was ready for me when I got there. I LOVE MY NEW CAR! More

by a2dalgal Verified Customer Verified Customer

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Great experience ! I was greeted immediately. The staff were all very helpful & friendly. The salesperson listened to me so I have the car I wanted with no pressure. Gre I was greeted immediately. The staff were all very helpful & friendly. The salesperson listened to me so I have the car I wanted with no pressure. Great experience ! More

by kogut1 Verified Customer Verified Customer

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Great Service Awesome visit. I was told to expect a one hour service time. Everything was completed with an extra item taken care of in 40 minutes. Saturday service Awesome visit. I was told to expect a one hour service time. Everything was completed with an extra item taken care of in 40 minutes. Saturday service hours work well with my work schedule. More

by cmpbll.bll Verified Customer Verified Customer

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