Ian Hill
Ian Hill at Crown Chrysler Dodge Jeep Ram of Chattanooga
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Ian Hill

Sales and Leasing Consultant

Crown Chrysler Dodge Jeep Ram of Chattanooga

2120 Chapman Rd
Chattanooga, TN 37421

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Ian Hill

November 06, 2022

Dealership Rating
Employee Rating

Caroline Chambers was fantastic. She treated me and my wife and daughter great. She was very knowledgeable of the vehicle she was selling us. Over all a great place to purchase a veh More

by nickholt.55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Reagan, Caroline Chambers

September 17, 2022

Dealership Rating
Employee Rating

Awesome delivery. .. young men were so nice and accommodating... love my car...Dusty Angland and Jacob Buckner delivered it all the way to Alabama... More

by gwenbridgesdavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Buckner

Sep 19, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Gwen, Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Dusty and Jacob took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

Sep 20, 2022

gwenbridgesdavis responded

Ian Hill has also been very nice and accommodating...it has a long scratch issue on the right lower bumper, i noticed it the next morning, and Ian assured me that Crown would reimburse me the cost of repairing it... I'm waiting now to be called to bring it in to Tiger Paint in Auburn, Al.... Thank you ALL for this experience... this is the first car i have ever bought sight unseen... I'm telling everyone that it was a great experience !!

September 13, 2022

Dealership Rating
Employee Rating

I was promised a full detail for buying the car so I brought it back for the detail and was told it would only take an hour, after an hour went by I was told it was still going to be a couple more hours More

by abreonna3
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Blackburn, Caroline Chambers , Detail guy, I don’t know his name. But obviously couldn’t do his job

Sep 14, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Abreonna We appreciate your reviews and apologize for the lengthy time it took to clean your vehicle. I have tried to reach you following your reviews, but I do not have a direct contact number for you as you were not the purchaser of record of the vehicle. In explanation, when you purchased your used 2014 Grand Cherokee last Saturday, it had not been through the shop, and we were very clear about that. We got the car inspected in service but told you that you would need to bring it back for the detail. A used car detail takes much longer as we have to clean it from top to bottom, and it took longer to finish than anticipated. When it was finished, you weren’t happy with it, so we offered to do it again and deliver it back to your home, which you accepted. We have not heard from you since then, but we would welcome an opportunity to see how we can make you happy. Be sure to contact me directly at the dealership at 423-591-6868 ext. 5810 or by email at knichols@crowncars.com at your earliest convenience. Thanks so much, Ken Nichols, General Manager

Sep 14, 2022

abreonna3 responded

I have been calling that number all day and it just keeps going to voicemail, check your emails from an email from Alex Shutters

September 11, 2022

Dealership Rating
Employee Rating

From the moment I entered the door I felt like my hunt was over. I could not have gotten better treatment at a spa. It was a pleasure to ship here! More

by Woman buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you, and we are so glad that our team could provide you with a top-notch experience. Wishing you the safest of travels- on behalf of the entire team!

September 04, 2022

Dealership Rating
Employee Rating

Salesman and finance were very friendly and helpful did no pressuring . We were an hour and a half away from them yet they waited for us and stayed a little longer so we could purchase our truck and we are More

by Bryantdale11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new vehicle! Providing a smooth, pressure-free experience is always our goal, and we are delighted that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!

August 25, 2022

Dealership Rating
Employee Rating

Super good service! ! And nice people, thanks for all the time y’all made for me to make the right decision!! More

by Oscar mendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Oscar, Thank you so much for your wonderful review! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

August 18, 2022

Dealership Rating
Employee Rating

Josh and Ian did such a great job handling my Jeep order, arrival, cleaning, and sale (to me :-)). I love my Jeep! The process was seamless. Thank you for not only making this an easy process, but also a fun More

by marinanicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Marina, We are so glad that Josh, Ian, Kenny, and Lee could get you into a vehicle that you love- while providing you with a seamless and exceptional experience! Our customers' satisfaction is of the utmost importance to us. It is our pleasure to assist you in any way possible. We thank you for your 5-star rating and we wish you the safest of travels in your new ride!

August 11, 2022

Dealership Rating
Employee Rating

I bought a new Jeep renegade with the help of Ian hill and Baily Wade today and it was so easy from beginning to end. I am happy with my experience and would recommend Crown to anyone looking for a hassle More

by Hamiltonteddi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Reagan, Bailey Wade

Aug 11, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new vehicle! We are so glad that Ian and Bailey could provide you with a seamless, 5-star experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review and recommendation! We wish you the safest of travels- on behalf of the entire team!

July 29, 2022

Dealership Rating
Employee Rating

Thank you to Jacob and the team at Crown. You were great to deal with and will be back More

by Jimorlinski1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Buckner

Aug 01, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jim, Thank you so much for your positive review! We are so glad that Jacob and the team could provide you with a 5-star experience! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

July 27, 2022

Dealership Rating
Employee Rating

I would like to begin by thanking Jacob Buckner for a amazing experience working with him today. Today he help me take a big step moving forward with my dream truck and I hope to be back soon for a upgr More

by reasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Reagan, Brandon Loftin

Jul 27, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Jacob this excellent review! We are delighted that he could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your dream vehicle and we wish you the safest of travels until we meet again!

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