Jacinda Beaudoin

Jacinda was awesome! Always on top of her game! Service was performed perfectly, and delivered on time as promised! Always on top of her game! Service was performed perfectly, and delivered on time as promised! More

by davidcandi1228 Verified Customer Verified Customer

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Welcome atmosphere, happy greetings, comfortable waiting area for customers, timing for service was good. First time there and I was pleased. area for customers, timing for service was good. First time there and I was pleased. More

by donnalt122 Verified Customer Verified Customer

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Excellent service department, especially with the recent renovation and upgrades. Kevin Biddle is always my "go-to" service consultant. He is continually professional, friendly, and practical in his advice renovation and upgrades. Kevin Biddle is always my "go-to" service consultant. He is continually professional, friendly, and practical in his advice and explanations of my service needs. The recent renovation to the service department was excellent and very needed, The traffic flow is much improved. The checkout process and notifications regarding the status of my service are great. More

by DOUGELLENBERG Verified Customer Verified Customer

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I have bought multiple vehicles from Michael. He is always honest, transparent and professional. He makes buying a vehicle not a stressful experience. He is very knowledgeable and walks you throu He is always honest, transparent and professional. He makes buying a vehicle not a stressful experience. He is very knowledgeable and walks you through entire process. Absolutely would recommend anyone who is searching to a buy a vehicle to go see him! More

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Love Toyota of Easley. Professional and fast in getting our car serviced. Excellent communication and updates on car while being serviced. Professional and fast in getting our car serviced. Excellent communication and updates on car while being serviced. More

by kim bagwell Verified Customer Verified Customer

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This dealership/service department exudes professionalism, competence and courtesy! Easley is fortunate to have them in their neighborhood! professionalism, competence and courtesy! Easley is fortunate to have them in their neighborhood! More

by ABHANDARI179 Verified Customer Verified Customer

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Everything was perfect. Loved the pickup/return service. Clear guidance on recommendations but no sales pressure. Loved the pickup/return service. Clear guidance on recommendations but no sales pressure. More

by RinEasley Verified Customer Verified Customer

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Had tires replaced. Had 4 chrome valve stem caps when I arrived now have none and just 3 plastic ones. Next day low tire pressure light came on. Checked pressures and al Had 4 chrome valve stem caps when I arrived now have none and just 3 plastic ones. Next day low tire pressure light came on. Checked pressures and all tires at 40 psi and I believe, not sure, the recommended pressure is 35 psi. As a retired auto tech this isn't acceptable. Service advisors were great but service work was sub par. Will find out who to contact from my son who's GM of Stokes Toyota Hilton Head SC. More

by hkabercrombie Verified Customer Verified Customer

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I was ignored by my service advisor, Jarred, when I dropped my vehicle off. I blew it off because it appeared as if he was very busy, so he asked someone else to check me in for my scheduled appointmen dropped my vehicle off. I blew it off because it appeared as if he was very busy, so he asked someone else to check me in for my scheduled appointment. However, when I returned to pick up my vehicle I approached Jarred’s desk. He immediately asked me to wait. And I did for about 10-15 minutes and no one else offered to help me. My service advisor, Jarred, asked the group of service advisors sitting at the desks to his left if anyone could please help me. Instead, this group of advisors continued to laugh and cut up as if they were a bunch of middle schoolers. After about 5 minutes, one of the girls in the group finally helped me check out and told Jarred that I was his customer, that is the second time he had to be told that today. He quickly got up and got my vehicle from the back lot and brought it into the service center. After parking my truck, he never once addressed me to give me my keys, tell me the truck was ready for me or anything. Needless to say, while the buildings are larger and service is much quicker, the customer service absolutely stinks. I’m not sure if the issue is that they are too busy or that they are lazy. Either way, I will be going elsewhere to have my vehicle serviced in the future. More

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Great service department! Very easy to schedule an appointment online. Good communication from the time of booking until the end of the service. Very easy to schedule an appointment online. Good communication from the time of booking until the end of the service. More

by marcusdavis Verified Customer Verified Customer

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