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Ian Martin
291 Reviews
My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
11 yrs, 3 mos
Specialties & Trainings
Performance Center Delivery
BMW ///M Sales
European Delivery
New BMW Sales
Pre-Owned BMW Sales
291 Reviews
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291 Reviews of Ian Martin
November 05, 2020
Purchased an X5 from Ian Martin. Our experience from start to finish was extraordinary. The ultimate Client Advisor selling the Ultimate Driving Machine, perfect combination!! start to finish was extraordinary. The ultimate Client Advisor selling the Ultimate Driving Machine, perfect combination!! More
by f.baldassarre
Other Employees Tagged: John Keenan
October 19, 2020
After the remarkable and unforgettable experience of purchasing our first vehicle at Otto's, when it came to acquiring a new vehicle, Otto's BMW was the first place to come in mind. We were looking for purchasing our first vehicle at Otto's, when it came to acquiring a new vehicle, Otto's BMW was the first place to come in mind. We were looking for a specific vehicle with a very specific package, and we knew exactly who to contact in order find it. Ian Martin, the agent that managed our first deal, was absolutely spectacular during that purchase and all other times we contacted him. This is why we contacted him for our second vehicle. Not only did he find the car we were looking for, but found us a better version of it that we didn't know was available. Ian did wonders to find it and we still don't quite understand how he managed to achieve it. When we contacted Ian, he immediately got to work. We were was absolutely impressed with his work ethic and commitment to his clients. Once he came through and found the car we were looking for, he got back to me quickly and promptly, with a car better than we requested. He told us that the car wasn't immediately available, but was going to work on getting it for us with a bit of wait-time. He said it could have taken up to a month. Once again, Ian pulled through and it happened in mere days. Ian continued to over-deliver and exceed our expectations. He helped us go through most of the paperwork over the phone and made it a hassle-free, painless process. It was easier than we could have ever imagined. We were astonished to hear a short time later that the car was ready to be picked up. Ian asked us what would be the best time for us to head down to finalize the deal. He was incredibly accommodating and helpful; We were simply amazed by his dedication to delivering an amazing customer experience. Coming from New York City, getting to Otto's is not an easy task. With 275 miles round-trip, we knew what we were getting into. When working with Ian and Otto's BMW, the trip down was a journey worth making. When we arrived at Otto's on our appointment day, we felt not only at home, but safe and secure. The facility was spotless and immaculate, with sanitizing stations placed throughout. The staff, who were all wearing face masks, were warm and welcoming and made the whole experience that much sweeter. Once we got to see Ian, all the final steps were ready to go. It was a smooth and effortless process; all the while, Ian made sure to follow social distancing and cleanliness guidelines. We received our car in the exact way we expected, everything was as it was promised to be and more. Shining, clean, and spotless. Ian even helped us put the front plate holder, same as he did with our first vehicle. We wrapped things up with Ian and made our way back home. Ian was astounding and incredibly kind and considerate every step of the way. It's people like him, as well as the rest of the Staff at Otto's, that makes going there an experience to remember. More
by AdrienAcevedo
October 11, 2020
Friendly service and fair pricing! Ian is a pleasure to work with on the pre-owned side of the house! I drove from Rockville, MD to this dealership based on the limited inventory on this vehicle and stell work with on the pre-owned side of the house! I drove from Rockville, MD to this dealership based on the limited inventory on this vehicle and stellar reviews. - Will refer my friends/family as well. James BMW M235i coupe (Certified Pre-Owned) More
by James
September 08, 2020
Excellent Dealer. Very fair deals, excellent Service. I have been dealing with Otto's BMW for several years. Always an excellent experience through purchase and service have been dealing with Otto's BMW for several years. Always an excellent experience through purchase and service More
by hjohnson
Other Employees Tagged: Wilmer Rodriguez , Kevin Mahoney, Kevin Pinkerton
July 15, 2020
A very easy buying experience I truly enjoyed my experience with Ian Martin very knowledgeable of the cars very considerate always return calls would buy cars from him over and ove I truly enjoyed my experience with Ian Martin very knowledgeable of the cars very considerate always return calls would buy cars from him over and over very honest person More
by rjpurnel
July 07, 2020
It was such pleasure buying a car from Ian. He is a true professional in the car industry - very knowledgeable, courteous, honest, and fair. He made my first car buying experience enjoyable! Highly recomme professional in the car industry - very knowledgeable, courteous, honest, and fair. He made my first car buying experience enjoyable! Highly recommend buying a car from Ian and Otto's BMW. More
by ArtemDez
July 06, 2020
Purchase of certified pre-owned M3 I have bought two vehicles at this dealership and used them for all maintenance since 2009 on three four different 3-series sedans. Service has always I have bought two vehicles at this dealership and used them for all maintenance since 2009 on three four different 3-series sedans. Service has always been great. The experience of the recent purchase was also great, especially considering that they are operating under strict guidelines for COVID-19. Ian Martin was my sales rep. More
by MCBMW
June 29, 2020
The team at Otto’s BMW is outstanding! Ian Martin was professional and kept me informed regarding my vehicle order. The process was efficient and the customer service was fantastic from the time I was ex professional and kept me informed regarding my vehicle order. The process was efficient and the customer service was fantastic from the time I was exploring lease options to the day I picked up my new car. I would highly recommend Otto’s BMW and Ian Martin if looking for a new vehicle. Thank you for the great experience! More
by Noelle S.
Other Employees Tagged: Noel Montesano
June 28, 2020
Excellent customer experience, Ian Martin was a pleasure to work with and made our transaction as seamless as possible (impressive considering the constraints from COVID-19 related distancing measures). Onc to work with and made our transaction as seamless as possible (impressive considering the constraints from COVID-19 related distancing measures). Once we decided on our car and finalized paperwork, it was waiting for us in a personalized display room - a nice touch we greatly appreciated! We've purchased a number of cars from Otto's and continue going back because of their service. More
by Cruz
