Ian Martin | Page 21

Excellent Experience Dealing with Ian was great. Appreciated his honesty and straight forward negotiation style. He made the experience easy and as painless as one would Dealing with Ian was great. Appreciated his honesty and straight forward negotiation style. He made the experience easy and as painless as one would expect when buying an ultimate driving machine.. Ottos is fortunate to have him on staff... Looking forward to enjoying my new ride and would definitely come looking for Ian when it's time to get another one! More

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Easy to work with Ian Martin I knew what I wanted when I walked into Otto’s BMW and Ian made it easy to make the deal I wanted happen. Will definitely work with him again if I’m I knew what I wanted when I walked into Otto’s BMW and Ian made it easy to make the deal I wanted happen. Will definitely work with him again if I’m in the market for another BMW. More

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Ian Martin and Otto’s BMW are First Rate! I just leased my second BMW from Ian Martin at Ottos. My first experience 3 years ago was a trade in of my x3 for lease of my first 320i. The trade I just leased my second BMW from Ian Martin at Ottos. My first experience 3 years ago was a trade in of my x3 for lease of my first 320i. The trade in went so smoothly, I received a great trade in value for my first leased car. 3 years later, I’m back working with Ian on my new leased 330. Most all of the paperwork was completed off site, saving me time. Ian is a pleasure to work with. The dealership is very comfortable- can’t wait for the final remodeling. I highly recommend Ian and Ottos! Thank you, Christina Rossetti Hartnett More

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Ian Martin great help and salesman Saw a vehucle I wanted to look at. Called and met with Ian. Looked at 2 vehicles extremely knowledgable and we took the one I was most interested on a Saw a vehucle I wanted to look at. Called and met with Ian. Looked at 2 vehicles extremely knowledgable and we took the one I was most interested on a drive. Fast easy great cimmunication.picked up vehicle looks better then it did the day i drove it.all in all great experience and hope to use Ottos in the future. More

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Great experience with this dealership!! I love Otto’s BMW. Everyone there is great to work with, especially my client advisor, Ian. They are professional, efficient, and organized. They are I love Otto’s BMW. Everyone there is great to work with, especially my client advisor, Ian. They are professional, efficient, and organized. They are respectful of me and my time and I always feel comfortable and welcomed. This is different than my experiences with other car dealerships. More

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Top-notch professionalism from everyone involved Returned to Ottos for my next BMW as I was satisfied dealing with them before, except for the tire/rim protection deal that was a waste for my last ve Returned to Ottos for my next BMW as I was satisfied dealing with them before, except for the tire/rim protection deal that was a waste for my last vehicle. Although Ian was busy twice when I stopped in unexpectedly, the other staff made sure I was taken care of. When we finally sat down I had 2 cars in mind. Ian worked through all of the scenarios and didn't pressure me in any way. After a few days and several revisions (even a last ditch look at a just received 428) we finalized a deal for a X1 that both me and my wife are happy with. Ian checked in with me the next day and I trust I will be dealing with him and Ottos again when I need another car. Although they did try to sell me additional warranties and coverage it was not the hard sell I had the last time. I would recommend Ian and Ottos if you want a good BMW with good sales and service to go with it... More

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Options and Service Ian showed great interest in me and my needs, I liked the fact that he was empowered to make price decisions ! Response time and car delivery process Ian showed great interest in me and my needs, I liked the fact that he was empowered to make price decisions ! Response time and car delivery process was also great ! More

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Excellent Service and a no pressure approach sold me My 1st BMW shopping experience was one that will keep me an Otto’s customer for some time to come. Ian Martin was simply a great human being to deal w My 1st BMW shopping experience was one that will keep me an Otto’s customer for some time to come. Ian Martin was simply a great human being to deal with. Lorenzo Adiletta whom I took my first test ride was knowledgeable and explained the car’s features clearly and concise. At the end Noel Montesano ensured my pickup was as smooth and stress free as possible. Thank you for making this shopping experience one to remember. More

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Excellent Ian, our salesperson, was very knowledgable, very attuned to our needs and had a great personality. This was a great experience for us. We will defi Ian, our salesperson, was very knowledgable, very attuned to our needs and had a great personality. This was a great experience for us. We will definitely recommend Ian and Otto's BMW to any of our friends and associates who are looking to buy a car. Ian walked us through every step to the process and made sure we felt comfortable leaving the dealership with our new car. WE LOVE OUR X3 Exceptional service. More

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Best used car purchase experience! We visited Otto’s BMW for a certified pre-owned convertible with low mileage. We had also hoped for a vehicle in a limited color selection. Our model We visited Otto’s BMW for a certified pre-owned convertible with low mileage. We had also hoped for a vehicle in a limited color selection. Our model was there-a 428i XDrive in silver, on the showroom floor! Ian Martin was selected to handle our inquiries, and he was excellent! He was straightforward and quite knowledgeable about the car- inside and out. He was highly competent in all aspects of the sale. He also was well-versed in going through the technology after we purchased it, as well as patient. More

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