Ian Martin
Ian Martin at BMW of West Chester

Ian Martin | Page 22

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
288 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

288 Reviews

Write a Review

288 Reviews of Ian Martin

August 02, 2019

Dealership Rating
Employee Rating

Excellent Ian, our salesperson, was very knowledgable, very attuned to our needs and had a great personality. This was a great experience for us. We will defi More

by capl4k1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The receptionist who greeted us upon our arrival the first time we visited this dealership

Aug 02, 2019

BMW of West Chester responded

Thank you for your recognition of the purchase experience delivered by Ian M. Enjoy the summer in your X3!

July 23, 2019

Dealership Rating
Employee Rating

Best used car purchase experience! We visited Otto’s BMW for a certified pre-owned convertible with low mileage. We had also hoped for a vehicle in a limited color selection. Our model More

by Carol128
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez , Noel Montesano

Jul 23, 2019

BMW of West Chester responded

We're happy to hear we had the convertible you were looking for and that Ian M was able provide the knowledgeable and efficient experience that suited you best. Thank you for choosing Otto's.

June 30, 2019

Dealership Rating
Employee Rating

Easy, straightforward process I like to buy my cars at the dealer that will service them so when Ian was willing to work out numbers over email before I came in, buying from Otto's More

by joeconsumer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marissa Lamparelli

Jul 01, 2019

BMW of West Chester responded

We're delighted to hear we could make your purchase experience the convenient and easy process it should be. Thank you for choosing Otto's BMW!

June 30, 2019

Dealership Rating
Employee Rating

Excellent Service I went to Otto's to check out the new M340i. I met with Ian and he was very friendly and knowledgeable. The car was not at the dealership but Ian setu More

by DRW_M340i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez , Marissa Lamparelli

Jul 01, 2019

BMW of West Chester responded

Outstanding! Thank you for your wonderful compliments for our sales and finance team members. Welcome to the Otto's BMW family!

June 27, 2019

Dealership Rating
Employee Rating

Good Customer Service I wanted to buy my first m3 and i was looking at other dealerships but otto’s had the friendlies staff and gave me the best deal out of everyone ! I D More

by Juan G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2019

BMW of West Chester responded

Outstanding! Thank you! Enjoy that M3!!

June 04, 2019

Dealership Rating
Employee Rating

Very friendly and attentive This was our first visit to Otto’s and also our first BMW purchase. We were greeted warmly when we entered the dealership. Ian M. was very attentive a More

by Az1008
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

BMW of West Chester responded

Making sure we fully understand your needs is the key. Thank you for your recognition of the great experience facilitated by Ian M.

May 15, 2019

Dealership Rating
Employee Rating

Friendly Autos BMW was friendly, patient, helpful and an overall great experience. They were very forthcoming in the negotiation and were helpful when talking More

by WestChester
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

May 16, 2019

BMW of West Chester responded

Thank you for the great review! It's our goal to guide all of our customers through the process at their own pace!

May 02, 2019

Dealership Rating
Employee Rating

Great experience, customer for life! I would highly recommend Otto’s BMW. Ian Martin was our sales person and he was fantastic. He is very knowledgeable, friendly and easy to work with. H More

by Christine1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

May 03, 2019

BMW of West Chester responded

Excellent! We're happy to hear you enjoyed working with Ian M and successfully finding just the BMW you were looking for. Enjoy the spring and summer driving seasons!

April 16, 2019

Dealership Rating
Employee Rating

Impressed with Ottos This is my 3rd BMW and my 2nd from Ottos. I am very impressed with Ian Martin and his handling of the purchase of my new car. Very personable and More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

BMW of West Chester responded

Outstanding! Thank you for your complimentary words for the experience crafted for you by Ian M. We're delighted to hear you were so pleased.

April 09, 2019

Dealership Rating
Employee Rating

Knowledgeable, friendly, great customer service. World class organization and facility. The sales process is beautifully designed and executed, and all the personnel at the dealership really seem to More

by HumanGene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2019

BMW of West Chester responded

Outstanding! Thank you for your recognition of the excellent service rendered by Ian M on your behalf and thank you again for choosing Otto's BMW.

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