Ian was excellent to work with and found me the car that was in perfect condition, met my needs and at a fair price point. He took the time to understand my requirements and followed along as I changed my mind throughout the process. Ian stayed on board with me! It was a great experience.
"CPO RAV4 purchase"
- Coach Sal
I was introduced to Ian through a former client of his who gave him a resounding recommendation. After having co.pmeted the purchase and delivery process I can say that i would give the same recommendation to others. The process was seamless and Ian was accommodating in every way.
I was met with a hello and a smile the second I walked in. Ian asked direct questions in relation to my wants/needs and budget. He was very personable during the test drives and helped me make a decision on the few cars I had in mind. The respect and great customer service was greatly appreciated.
"Great Experience "
Ian was knowledgeable and personable. We would highly recommend him. We did our homework and checked several dealerships, Freehold Toyota gave us everything we were looking for.
- happy Angela
Sales consultant Mr. Ian Michael Salon is very up to date on the Toyota vehicles, and services, that are available at DCH Freehold Toyota. He is polite, helpful, and a true professional, willing to answer all questions, and guide the customer to the proper model and options available. I would not hesitate to recommend potential customers to 1. visit DCH Freehold Toyota and 2. to seek out Mr. Salon because of his unique qualities. Car was ready at delivery, very clean, and everything in order ! NICE JOB IAN !
"Desired outcome is customer satisfaction "
Called to check on the car I wanted to test drive when Ashley told me there was a traffic jam outside and it would not be a good idea at that time, concern for the livelihood of another is pretty important in my book.. Traveled up later that evening and went on a test drive with Ian who was a informative, positive gentleman, addressing the particulars I wanted in a vehicle. I decided to put a deposit on the car and got into a conversation with Nick who was also a positive nice guy. I wanted the car that night, feeling like it was too late telling Dennis I'd be back in a few days, however he was willing to stay just for me. I decided to take off work the following day and met Nori an awesome woman who really helped carry me through the rest of the process in addition to test driving a newer model that caught my interest. The main priority was my well being I did not feel like a number or just a sale it was nice. While in the process Meir (mayor) breezed through with an upbeat energy that brought some laughs. I bought the newer used model camry and am completely satisfied.
"Fantastic Buying Experience"
- Bob from Lancaster
Over the course of my life, I have purchased many cars from both individuals and dealerships. I must say, working with Ian to purchase my latest car, was by far my best car buying experience. Right from the first moment I contacted him, I knew I made the right choice. Before I even met him, I was impressed by his communication. He stayed in constant contact via email and phone when needed and at no time did I ever felt pushed. He gently shepherded me through the car's evaluation and was only too happy to get me whatever information I requested. The negotiation was swift and painless, with Ian never making me feel ill at ease. The agreed upon purchase price was fair and I feel I got a wonderful car, at the best possible price. Bottom line, If you want to purchase a quality car, at a fair price while working with a true professional, then Ian-Michael Salon is the perfect choice.
"Friendly, appreciative, no nonsense"
Friendly atmosphere ; managers and sales associates very appreciative. Straight forward, no nonsense sales process. They made the buying experience easy. I would certainly buy from Ian again.
"Excellent and Knowledgeable Highly recommend!"
- Tom Valente
This is the second time using Ian to lease a car. Ian will try his best to get you what you are looking for at the best price possible. No nonsense, quick, and very knowledgeable. I highly recommend Ian.
Ian is the best.....works to provide one great service and prices.....I have always felt comfortable buying or leasing a car from this person....thank you