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Ian Roberts

Overview Reviews (354) Inventory (271)

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Ian Roberts

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Ian Roberts | Page 35

Assistant Service Manager

Gatorland Toyota

2985 N. Main St.
Gainesville, FL 32609

Since October of 2015, I have been serving my customers at Gatorland. When I am not working I enjoy spending a day on the boat fishing.

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4.8

354 Reviews

Since October of 2015, I have been serving my customers at Gatorland. When I am not working I enjoy spending a day on the boat fishing.

Overview Reviews (354) Inventory (271)

Dealership Experience

8 yrs, 8 mos

4.8

354 Reviews

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354 Reviews of Ian Roberts

March 14, 2022

Dealership Rating

Employee Rating

They did a great job with Auto Buttler cleaning and they did the 10k service, oil change and tire rotation all at the same time and finished in 3 hours. did the 10k service, oil change and tire rotation all at the same time and finished in 3 hours. More

by JOSIEDAV

Verified Customer

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Nancy Voss , Brian Bess, Jon Dansby, Josh Jablonski, Stephanie Reina

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Mar 14, 2022 -

Gatorland Toyota responded

Thank you for choosing Gatorland Toyota! Your positive feedback is much appreciated.

March 13, 2022

Dealership Rating

Employee Rating

Great team of service providers from check-in to estimating with Ian to the technicians…and how about all the fixes coming in lower than the estimate! When does that ever happen? So pleased that I b estimating with Ian to the technicians…and how about all the fixes coming in lower than the estimate! When does that ever happen? So pleased that I brought my car to the dealership after years of substandard service and worsening functionality. It’s like a new car! Thank you, Toyota!!! More

by Babs

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2022 -

Gatorland Toyota responded

Thank you for choosing Gatorland Toyota and sharing your positive feedback with our community. On behalf of our entire team, thank you for allowing us to serve you.

March 12, 2022

Dealership Rating

Employee Rating

The staff is always kind and helpful. They have plenty of seating for those who decide to stay while car is being serviced. They have plenty of seating for those who decide to stay while car is being serviced. More

by emizach

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2022 -

Gatorland Toyota responded

Thanks for giving us a 5-star review! The team at Gatorland Toyota can’t wait to welcome you back for your next visit.

March 09, 2022

Dealership Rating

Employee Rating

Great service and friendly staff, always professional and helpful! I prefer this service department over the one in Ocala! helpful! I prefer this service department over the one in Ocala! More

by fieldsdb

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 09, 2022 -

Gatorland Toyota responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

March 08, 2022

Dealership Rating

Employee Rating

Friendly people Prompt service even thou I had to change service to get my tire out on service to get my tire out on More

by Dooley mom

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 09, 2022 -

Gatorland Toyota responded

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

March 08, 2022

Dealership Rating

Employee Rating

I do my service yesterday it was easy and very fast thank you IAn for you service you IAn for you service More

by HISHAM elhassan

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Mar 09, 2022 -

Gatorland Toyota responded

Thank you very much for sharing your review. We love hearing from our customers.

March 08, 2022

Dealership Rating

Employee Rating

It was very slow and no coffee at the rest area and no water too . water too . More

by Ahmed

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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March 04, 2022

Dealership Rating

Employee Rating

Great service as always! Ian is easy to work with and makes sure to keep me informed Ian is easy to work with and makes sure to keep me informed More

by AH

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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March 04, 2022

Dealership Rating

Employee Rating

Had an issue with vehicle check engine light coming on right after I left for a routine oil change and Ian handled it promptly and helped solve the problem right away. right after I left for a routine oil change and Ian handled it promptly and helped solve the problem right away. More

by lauren

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shad Buchanan

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March 03, 2022

Dealership Rating

Employee Rating

Friendly and honest people work here. I am happy with my services at this location. I am happy with my services at this location. More

by joni4

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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