Ian Wyre | Page 15

Scheduled service Ian Wyre was exceptional in his attention to customer service. Service department at this dealership has developed (and now earned) a reputation for p Ian Wyre was exceptional in his attention to customer service. Service department at this dealership has developed (and now earned) a reputation for pushing unwarranted tire replacement due to tread wear. At my recent scheduled service, it was recommended to replace my rear tires for $700+. My front tires had been replaced in the past year due to an accident. I declined the service and when I returned home compared the tread of the front and rear tires. NO DIFFERENCE! Do not fall for this scam! More

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Excellent service Mr. Ian Wyre is the BEST!!! My visits are always very special because of Ian. He is exceptionally professional, courteous and knowledgeable. He makes Mr. Ian Wyre is the BEST!!! My visits are always very special because of Ian. He is exceptionally professional, courteous and knowledgeable. He makes sure that all of my questions are answered and that I have clear understanding of what is being suggested and done to my vehicle.He is so patient with me and does it with a big smile. More

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Oil Consumption Test I'm very satisfied with my Service Consultant Ian Wyre he's awesome. He promptly responded to concerns I've had about the amount of oil my car is bur I'm very satisfied with my Service Consultant Ian Wyre he's awesome. He promptly responded to concerns I've had about the amount of oil my car is burning in between oil changes. Ian Wyre stated the oil consumption test on my 2012 BMW 550i M3 Sedan. I hope the oil consumption test provides the information needed to fix the oil consumption issue. Thanks, More

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Ian Wyre Provided Exceptional Service As always, Ian has performed an exception job in providing me service on my first X3 and my 2017 X3. He is very prompt on his responses to my request As always, Ian has performed an exception job in providing me service on my first X3 and my 2017 X3. He is very prompt on his responses to my requests. Ian also provides a wealth of knowledge to any inquiries I have regarding my vehicle. He is a great asset to your company. More

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Ian Wyre did fantastic job! Ian Wyre made me happy. I've been with others from BMW but with Ian I am really satisfied.He did fantastic job for me. Thank you Ian Wyre made me happy. I've been with others from BMW but with Ian I am really satisfied.He did fantastic job for me. Thank you More

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Excellent customer care Ian Wyre always provides excellent customer service. He makes sure the work being performed is understood as well as provides a pretty accurate time s Ian Wyre always provides excellent customer service. He makes sure the work being performed is understood as well as provides a pretty accurate time span for the work to be completed. More

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Awesome Service Advisor Ian Wyre always provides awesome customer service. He is very attentive and responsive to my needs making sure I was comfortable while waiting for my Ian Wyre always provides awesome customer service. He is very attentive and responsive to my needs making sure I was comfortable while waiting for my car. Ian Wyre is an awesome Service Advisor!!!!! More

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Very thorough. Outstanding excellent service provided by Ian Wyre. He is thorough, prompt and listens and acts on my questions and concerns. Ian also kept me informe Outstanding excellent service provided by Ian Wyre. He is thorough, prompt and listens and acts on my questions and concerns. Ian also kept me informed during my service. More

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Best Customer Care I have a BMW X3. I drive an hour to have my vehicle serviced. Ian Wyre has always been my service advisor. He has always made sure that my vehicle has I have a BMW X3. I drive an hour to have my vehicle serviced. Ian Wyre has always been my service advisor. He has always made sure that my vehicle has been taken care of and that I have a replacement vehicle if needed. I appreciate the knowledge of Jesse Houston who is the mechanic who services my vehicle. I trust Ian and Jesse and always get GREAT customer service. Consistency and trust is why I keep coming back More

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Totally satisfied with the customer service. Mr. Terrance Purvis was my dealer representative and I can honestly say that his mannerisms is exemplary. Mr. Purvis attention to details of my needs Mr. Terrance Purvis was my dealer representative and I can honestly say that his mannerisms is exemplary. Mr. Purvis attention to details of my needs in leasing another BMW was gratifying. Thank you Mr. Purvis for being so conscientious. More

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