Ian Wyre | Page 30

7:30 appt: right on time Loaner car: ready to go Ian 7:30 appt: right on time Loaner car: ready to go Ian synced my iPhone to the bluetooth & had it up in running in less than 2 minutes. What a life 7:30 appt: right on time Loaner car: ready to go Ian synced my iPhone to the bluetooth & had it up in running in less than 2 minutes. What a lifesaver!!!! Rec'd. a telephone call from Ian at 10:30 - car would be serviced and washed and ready for pickup at noon. 1:00: picked up car, ready as promised. Ian, you are the epitome of customer service. Pleasant, polite and responsive. THANK YOU. More

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This was my second BMW purchased from Capital Eurocars. I worked with Mr. Stephens, who I reached after receiving an e-mail alerting me to a sale that may interest me. Once I spoke with Mr. Stephens, he prom worked with Mr. Stephens, who I reached after receiving an e-mail alerting me to a sale that may interest me. Once I spoke with Mr. Stephens, he promptly sent me information(including pricing) on two vehicles that met my specifications. After coming in the next day, I was allowed to drive around in the vehicle I chose while he finished with another customer. Mr. Stephens called me after two hours and told me the deal that I requested was done and all I had to do was come back and pick up the vehicle and sign paperwork. The process of dealing with financing with BMW was perfect. The paperwork was done promptly and I drove away in a vehicle that I love, with customer service that lives up to the standard I expect from BMW. From the service department, to the sales staff, to the financing department, it is a professional, low stress, high-quality experience. i highly recommend Mr. Stephens as a sales professional. as well, if you are fortunate enough to have Ian Wyre as your service consultant, you will be pleased at the attention to detail he provides, along with the top level service provided in the service department. More

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My overall experience has been great with everyone at this dealership. Especially Joe Gruen in service and Ryan Kukulka in sales. I have enjoyed the assistance of Ian Wyre and look forward to purchasin this dealership. Especially Joe Gruen in service and Ryan Kukulka in sales. I have enjoyed the assistance of Ian Wyre and look forward to purchasing and servicing my car in years to come. Prompt attention to my complaints, and quality work, is the rule not the exception. They deserve the best rating possible. More

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