Ibe Ogwu | Page 12

Outstanding Customer Service! This will be the 4th Mercedes we will have either purchased or leased from Flagship Motors and we continue to be extremely satisfied customers. Ibe O This will be the 4th Mercedes we will have either purchased or leased from Flagship Motors and we continue to be extremely satisfied customers. Ibe Ogwu is always extremely professional, patient and pleasant to work with and we would highly recommend him. We also had the pleasure of working with Franco Cordano and he was wonderful as well. ***** Five Stars ***** More

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Bought a preowned vehicle from Paige I needed another vehicle (preowned) and I found the car on line at Flagship. I contacted them via email and Maria Pena responded immediately with car I needed another vehicle (preowned) and I found the car on line at Flagship. I contacted them via email and Maria Pena responded immediately with car information packets and setting up an appointment for me with Paige Babcock. Paige was excellent, when we arrived she was all prepared with the cars lined up, already running for heat since it was a cold night, and she was very knowledgeable about every detail and aspect of the vehicles as we went for test drives. We decided to purchase one of the vehicles and within 2 hours from start to finish we were walking out of the dealership with a purchased vehicle and plans to pick it up the following week. A fast, painless and great experience. I am always happy to work with Flagship Motors, this is my 4th vehicle I believe from this dealership and I'm always happy. There are others working there I have dealt with in the past and they are all very customer focused, helpful, and nice to work with. Thank you More

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Amazing Experience I just leased another vehicle from Flagship Lynnfield. My experience is ALWAYS fantastic. I like that everyone works together to make it as quick and I just leased another vehicle from Flagship Lynnfield. My experience is ALWAYS fantastic. I like that everyone works together to make it as quick and efficient as possible. More

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new car lease 10/26/18--just picked up my 6th benz from flagship motorcars in lynnfield mass. worked with Ibe and Franco (and Nick, sales manager). they are the b 10/26/18--just picked up my 6th benz from flagship motorcars in lynnfield mass. worked with Ibe and Franco (and Nick, sales manager). they are the best...friendly, knowledgeable, professional, and you always feel like you're getting a fair deal. That's why I keep coming back! Gary C. Ipswich, MA More

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Excellent experience. First experience buying from Herb and Mercedes. Ibe made the process start to finish seemless and enjoyable. Able to close the deal the day I came in First experience buying from Herb and Mercedes. Ibe made the process start to finish seemless and enjoyable. Able to close the deal the day I came in for the test drive with the financing needed. More

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A very pleasant experience Purchased an E350 4Matic recently. Worked with Phil and the entire process was enjoyable. He was extremely attentive and courteous, as was the rest of Purchased an E350 4Matic recently. Worked with Phil and the entire process was enjoyable. He was extremely attentive and courteous, as was the rest of the team. Phil coordinated the transaction with the BM, concierge, and the vehicle prep team seamlessly. Treated us as though we were the only sale of the year. Would highly recommend Flagship and would definitely return again. More

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Car purchase I went in to look at the Mercedes 350 and IBE at Flagship was a tremendous help-knowledgeable, patient and always client centric--always focused on en I went in to look at the Mercedes 350 and IBE at Flagship was a tremendous help-knowledgeable, patient and always client centric--always focused on ensuring I had chosen the right car for my needs; all the staff was extremely helpful and energetic; once I purchased the car, the concierge, Franco, really helped explain all the features, again always focusing on what was important to me--all in all, highly recommend the dealership--staff was extremely focused on ensuring my satisfaction with the purchase, very friendly --highly recommended! More

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great experience Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to Amazing experience with Phil. 100% excellence. We bought a CPO E350. From beginning to end we were happy with the process. Phil was a pleasure to work with and we left feeling like a valued customer. More

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2018 GLA 250 Our car buying experience at Flagship Motors in Lynnfield was amazing. From sales to service, expect employees with poise, professionalism and knowle Our car buying experience at Flagship Motors in Lynnfield was amazing. From sales to service, expect employees with poise, professionalism and knowledge of their cars and their company. It was a pleasure working with Ibe Ogwu in Sales Dept. and Suada Kolenovic in Concierge Dept. I was moved to tears of joy when I experienced my new Apple Car Play and of course, my surprise dozen of roses they day I picked up my car. Shout out to Gil Otero as well. Nothing but the best at Flagship! More

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Best Experience Shopping and Purchasing a Car I buy a new car every two years so I’ve worked with many different dealerships and sales people. Ibe Ogwu was by far the best person I’ve ever worked I buy a new car every two years so I’ve worked with many different dealerships and sales people. Ibe Ogwu was by far the best person I’ve ever worked with. Was not pushy but very professional and helpful. He was one of the big reasons why I chose Flagship in Lynnfield MA. The day I go to pick up my car, Suada Kolenovic who works in the Product Concierge department walked me through all the features of the car. She was extremely knowledgeable of the car and all the features as it had a ton of features. She spent an hour with me making sure I was comfortable before driving off the lot. Both Ibe and Suada have followed up 2-3 times since my purchase a month ago to make sure I’m enjoying the car and to see if I have any questions. They even called me in my birthday to wish me a happy birthday. They are amazing and anyone shopping for a Mercedes should go to Flagship the service and people are amazing! Matt T. Lynnfield MA More

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