Ibe Ogwu | Page 13

I live in Cape Elizabeth, ME and found the car I purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the proce purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the process of buying a certified preowned Benz very simple. This is my fourth (first from this dealership) Benz and a great experience. Due to the purchase being out of state, Ibe brought my car to Maine and helped me register it at our town hall. There was one part of the title missing and he returned the next day to Maine, took car of it at the town hall and brought the paperwork to me at my place of business. Exceptional service and problem free. I would strongly recommend him to anyone looking for a fine auto. I love the car also, but service is very important to me. More

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This was my second purchase from Flagship. I serviced my Mercedes E350 since purchase. I was impressed by the service, and especially the people and so returned to buy another. Ibe Ogwu was my Sales Associ Mercedes E350 since purchase. I was impressed by the service, and especially the people and so returned to buy another. Ibe Ogwu was my Sales Associate.He was willing to take the time and effort to allow my wife and I to feel confident enough in him, the car, and the Dealership to purchase the vehicle within the hour . I highly recommend Flagship Motors, and Ibe Ogwu, in particular, if you are in the market for a Mercedes. They are both examples of the Best that Herb Chambers offers. Elite sales and service is the norm. I remain a loyal and most satisfied customer .Thanks Again. Michael McNally More

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Working with Ibe was just too wonderful, I have visited many dealers over the years and Ibe and flagship just changed the way customers are treated right from the front door. My experience thru the purchas many dealers over the years and Ibe and flagship just changed the way customers are treated right from the front door. My experience thru the purchase process was superb and Ibe went over and beyond to make sure the car was just right for my needs. I now look fwd to a long relationship with the service Dept. and Erin has set the ball rolling with very professional and jovial attributes. Other dealers will say"that's a normal problem" what they don't get is there is Not problem that is normal. Thankyou Flagship you have raised and set the standard in customer care. More

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My initial contact was with the Internet Department and Craig Bovio. Craig was very responsive and his first offer indicated that they wanted to sell me a car. We discussed my concerns and he along with Mi Craig Bovio. Craig was very responsive and his first offer indicated that they wanted to sell me a car. We discussed my concerns and he along with Michael Andrews addressed everything up front so there would be no surprises. I had the tremendous please of working with Ibe, yes, just like the auction house...He could not bend over far enough to treat me as his only customer. Ibe represents everything we expect but most times never receive. He puts the customer on the pedestal and gives service. Plain and simple. He respects your time and money. If you are in the market and seeking a comfortable car buying experience, contact Ibe at Flagship. You will not be disappointed. More

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I had a great experience with Ibe Ogwu at Flagship Motorcars in Lynnfield. Ibe is a real gentleman -- not at all pushy or aggressive about sales. Instead, he was extremely informative and responsive Motorcars in Lynnfield. Ibe is a real gentleman -- not at all pushy or aggressive about sales. Instead, he was extremely informative and responsive and really helped me make a decision about what car to buy. Then he was very efficient about handling all the purchasing details. It was a pleasure buying my car from Flagship and working with Ibe. More

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While walking through the sales floor, considering the trade in and purchase of a new vehicle, I was approached by Ibe Ogwu, who very kindly and unobtrusively greeted me and offered assistance if needed - trade in and purchase of a new vehicle, I was approached by Ibe Ogwu, who very kindly and unobtrusively greeted me and offered assistance if needed - no pressure, no aggressive sales tactics, which made me feel comfortable and relaxed immediately. Once I was prepared to make inquiries, braving the heat of a very warm summer day, Ibe patiently accompanied me while I viewed the available models on the expansive lot. He remained very patient even when having to repeat the same process with my husband who had joined us. Ibe was most accomodating and took the time to ensure that we found the perfect vehicle (features and price). Making a major purchase can be a stressful experience, but Ibe transformed it into a very pleasant experience. He shared our excitement when the car was delivered and took as much time as necessary to acquaint me with the new features and to provide guidance using the on-line tools for in-depth demonstrations. I highly recommend Flagship Motors and Ibe Ogwu! Because of the outstanding service provided by this dealership, this is our 4th purchase from Flagship Motors over the years; we look forward to our continuing relationship. More

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My experience with flagship motorcars mercedes dealership in lynnfrield MA with Ibe Ogwa was very excellent. Me and my husband had an amazing experience in puchasing our new GL 450 mercedes car. Ibe was wond in lynnfrield MA with Ibe Ogwa was very excellent. Me and my husband had an amazing experience in puchasing our new GL 450 mercedes car. Ibe was wonderful,knowledgeable about cars, patient, good adviser ,very kind with excellent customer care and good communication skills etc. I tried so many dealerships around MA reseaching about the car of my dream, I had horrible receiption. Most dealerships looked at us like we can not afford buyiing GL 450 but when we got to flagship motorcars in lynnfield MA we where welcomed without being discriminated. Ibe thank you for your wonderful service with my family. More

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I appreciated the comprehensive information provided; the thorough discussion in answering my questions; and the attention to detail. Ibe Ogwu and Rami Tayoun were gracious and professional and ensured there thorough discussion in answering my questions; and the attention to detail. Ibe Ogwu and Rami Tayoun were gracious and professional and ensured there were no surprises throughout the process. A truly well-run business in which no detail is spared and matched up with the homework I had done prior to my visit. Thank you to the Flagship Motors staff! More

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Ibe and Gil helped me in many ways, which made buying my new GLK250 Mercedes much easier than I anticipated. I really appreciated their going beyond my expectations; let me be more specific. There were two new GLK250 Mercedes much easier than I anticipated. I really appreciated their going beyond my expectations; let me be more specific. There were two occasions in the buying process where I needed help getting to and from the dealership. In one instance, they drove me home - which is not down the street! Another time Ibe met me at Logan airport and brought me to the dealership. Well done guys. The car I wanted was not in their inventory. However, Ibe carefully elucidated my specific specifications, and they were able to locate the exact car and have it brought to their dealership. Again, well done. I’d be happy to work with them again, and refer the dealership to others. More

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Ibe provided excellent customer service , my overall experience at the dealership was exceptional because of the help and friendliness that Ibe provided. He made the experience of purchasing a car enjoy experience at the dealership was exceptional because of the help and friendliness that Ibe provided. He made the experience of purchasing a car enjoyable and at the same time he was very professional and thorough. I highly recommend going to visit him at Flagship if you are interested in purchasing a vehicle . More

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