Ibrahim Abdala
Ibrahim Abdala at Cape Coral Chrysler Dodge Jeep Ram

Ibrahim Abdala

Assistant Service Manager

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.4
182 Reviews
4.4

182 Reviews

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182 Reviews of Ibrahim Abdala

March 18, 2026

Dealership Rating
Employee Rating

Very clean and friendly. Refreshments great. Waiting area was good and agent very informative and nice More

by caijohn_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 16, 2026

Dealership Rating
Employee Rating

Good with getting my service oil Change tires rotated that I paid for in my new car contract purchasing auto servicing However my biggest disappointment was with your Finance person Kimberly Vinal Who wa More

by Lmkaus118
Recommend Dealer
No

Other Employees Tagged: Ibrahim Abdala

Mar 17, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 16, 2026

Dealership Rating
Employee Rating

Overall, it was okay. I'd prefer to talk with a person when scheduling an appointment vs an AI robot. The waiting area is nice but the chairs are looking a little worn. It More

by tracy.marcy.pride
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Abdala

March 15, 2026

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Employee Rating

Amazing customer service. Andrew was very professional and he took care of my issue right away. Definitely recommend him More

by Hgsunflare
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Abdala

March 13, 2026

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Employee Rating

Efficient and pleasant. I would look at how much Spanish speaking goes on in the dealership. Since we live in the USA English is our language. All I heard was Spanish. Need More

by michele4215
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Abdala

Mar 13, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

March 08, 2026

Dealership Rating
Employee Rating

Once someone for the service department recognize that you have come for service, the process from start to finish is good. More

by mtmc1st
Workmanship
Recommend Dealer
Yes
Mar 10, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 05, 2026

Dealership Rating
Employee Rating

Very helpful and professionals I would recommend this dealership to service their vehicles with out worries More

by jni15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Dubanik

March 04, 2026

Dealership Rating
Employee Rating

Had to go back 4 times to resolve the problem, and was told it would be no money out of pocket except my deductible. I had to pay $800+. Totally xxxxxx and not happy. Would not recommend to anyone. Got to More

by jstraley72
Recommend Dealer
No

Other Employees Tagged: Ibrahim Abdala

Mar 06, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 03, 2026

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Employee Rating

Your dealership ask that we set up appointments for oil change and tire rotation. I get to your dealership on time and I am told 2-1/2 hour wait. Not acceptable. It sucks More

by Dave23grandy
Recommend Dealer
No

Other Employees Tagged: Ibrahim Abdala

Mar 04, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

We value and appreciate your business, Dave. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 28, 2026

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Employee Rating

They lied to me about things they did and I proved they didn't do them. But in the end they did part of it after I had to leave it when they said it was done. Actually I am going to speak to Josh the gener More

by NVEON
Recommend Dealer
No

Other Employees Tagged: Ibrahim Abdala

Mar 04, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

"NVEON" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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