Ibrahim Abdala | Page 12

Very efficient and professional service team They go an extra mile to make sure your car is in top condition extra mile to make sure your car is in top condition More

by jfiggemd Verified Customer Verified Customer

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It was excellent and I will return for my next service maintenance. Thank you The customer service is very good and they were prompt upon arrival to complete the service maintenance maintenance. Thank you The customer service is very good and they were prompt upon arrival to complete the service maintenance More

by flora0 Verified Customer Verified Customer

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They overcharged me. I was charged for a tire rotation even though I had told them I didn't want it. They told me a service manager would call me to discuss it, but t I was charged for a tire rotation even though I had told them I didn't want it. They told me a service manager would call me to discuss it, but they didn't. The oil change took almost 3 hours!!!! More

by cklein0702 Verified Customer Verified Customer

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Quick and w Quick and easy Quick and easy. They were very helpful Quick and easy. They were very helpful They were very helpful Quick and easy. They were very helpful More

by DSHAQ94 Verified Customer Verified Customer

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I am very dissatisfied with the service I have received from Cape Coral Chrysler Dodge Jeep Ram. I purchased my vehicle less than 10 months ago, and the check engine light has already appeared multiple tim from Cape Coral Chrysler Dodge Jeep Ram. I purchased my vehicle less than 10 months ago, and the check engine light has already appeared multiple times. During my previous visit, the dealership had my vehicle for nearly a week and assured me that the issue was resolved. Unfortunately, the same problem has returned, indicating that the original repair was not properly completed. What is most disappointing is that the dealership now expects me to pay rental and diagnostic fees to re-evaluate the same issue. I believe it is unreasonable to charge a customer for a problem that was previously addressed but not corrected. This ongoing issue has been significant enough that I’ve been contacted by several lemon law firms regarding my situation, which is very concerning for a vehicle less than a year old. I value accountability and professionalism, and I would expect a dealership representing major automotive brands to stand behind their repairs and ensure customer satisfaction. More

by mawilson1972 Verified Customer Verified Customer

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I was told that I would be called once my vehicle was ready however I waited 6 hours and no one called me. I even called the dealer and answering service said I would be called however They never did. I ready however I waited 6 hours and no one called me. I even called the dealer and answering service said I would be called however They never did. I had to go to the dealer and they I was told that my car had been ready for hours. I will never again come back to this dealer More

by CARLOSCUBANIMG Verified Customer Verified Customer

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My service tech guy was amazing. He was insiteful and was informative throughout the entire process He was insiteful and was informative throughout the entire process More

by DANELLE.KEADY Verified Customer Verified Customer

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Good service good guys I don’t regret to take service with them thank you guys with them thank you guys More

by Ismael Verified Customer Verified Customer

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Routine oil change and service. Received well, quick check in, did not take long while we waited. Received well, quick check in, did not take long while we waited. More

by K9DEKE14 Verified Customer Verified Customer

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Can’t believe you charged $140. 00 for a oil change and didn’t do anything else 00 for a oil change and didn’t do anything else More

by BERYLWEABER Verified Customer Verified Customer

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