Ibrahim Abdala | Page 5

I love the dealership. I've always being treated with the upmost respect. My concerns were always heard and addressed. I've always being treated with the upmost respect. My concerns were always heard and addressed. More

by A C Verified Customer Verified Customer

Report | Print

It was fast, it was easy, not complicated at all The oil change got done correctly change got done correctly More

by Anthony Verified Customer Verified Customer

Report | Print

Everyone was excellent at their jobs kept me informed as what they were doing. Got me in and out in a good manner. what they were doing. Got me in and out in a good manner. More

by austincharles7120 Verified Customer Verified Customer

Report | Print

Wendy helped me throughout the whole process and she was absolutely amazing. Wendy was very professional, communicative and caring. absolutely amazing. Wendy was very professional, communicative and caring. More

by Kcmsantiago8610 Verified Customer Verified Customer

Report | Print

Everyone I dealt with was Excellent. Everyone I dealt with was Excellent. I would recommend this dealership for service as they did an outstanding job for me. Everyone I dealt with was Excellent. I would recommend this dealership for service as they did an outstanding job for me. More

by Leo Verified Customer Verified Customer

Report | Print

Called dealership to make appointment for a common problem with the starter ground connection terminal and to have basic service as well as tire rotation conducted on my 2023 longhorn limited. My phon problem with the starter ground connection terminal and to have basic service as well as tire rotation conducted on my 2023 longhorn limited. My phone call was answered by an AI assistant, which was annoying as xxxx. I asked AI to be transferred to a human. I made an appointment, and I showed up early. Wgen I pulked into the service lane, I waited 20 minutes for someone to approach me! Once they did, I thoroughly explained my issues and what I needed. I was told it would take 2 to 3 hours and that they would send me a text telling me when it was ready and any other things they found that would be suggested fixes. I dropped it off at 10:00 a.m. At 6:30 p.m. I had not heard from them, so I called for an update! After being put on hold for 20 minutes, I was told that they forwarded my info to the service manager for priority and that they would call me back ASAP with an update. Now it it 8:00 p.m. and the service department is closed and I have no answers or vehicle! I am a disabled veteran and have no means of transportation. I am more than xxxxxx off at this dealership at this point. Zero communication, and they have left me stranded and in harms way with no transportation. I will never do business with them again and I will certainly share my experience with my fellow veterans at the VA and in the community! More

Report | Print

Was there when I needed them And made it very easy and Convenient for us Convenient for us More

by hpars19 Verified Customer Verified Customer

Report | Print

Quick and easy My service guy was awesome he was very detailed in everything about my vehicle! It was a pleasure working with him detailed in everything about my vehicle! It was a pleasure working with him More

by daisygodbee Verified Customer Verified Customer

Report | Print

Professional and helpful The service association provided me with options to fit my needs and offered assistance picking the right service and deal. Overall I was very satisfied and would recommend the servi me with options to fit my needs and offered assistance picking the right service and deal. Overall I was very satisfied and would recommend the service center to others. More

by ALBERTTRAY Verified Customer Verified Customer

Report | Print

Always friendly and this past time was so fasttt. Also love the waiting area and inside car displays Also love the waiting area and inside car displays More

by ambergladu Verified Customer Verified Customer

Report | Print