Ignacio Castelan
Ignacio Castelan at DeMontrond Buick GMC
Refer Me

Ignacio Castelan

Used Sales Consultant

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

Contact Me
5.0
7 Reviews

Languages Spoken

Spanish Spanish

5.0

7 Reviews

Write a Review

7 Reviews of Ignacio Castelan

March 14, 2024

Dealership Rating
Employee Rating

Sales and customer service and support staff have been very helpful and obliging about our vehicle concerns . We truly appreciate their willingness to assist and provide service when necessary. More

by Laabsmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

DeMontrond Buick GMC responded

Thank you for the fantastic review! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!

March 13, 2024

Dealership Rating
Employee Rating

1st to shop at this location. Nacho and Kopeck were awesome!!! In and out!! Thank you gentlemen!!! More

by freddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck

Mar 14, 2024

DeMontrond Buick GMC responded

Thank you for the feedback, Freddie! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

December 23, 2023

Dealership Rating
Employee Rating

Excellent experience- went above and beyond to sell me a vehicle- I would recommend this dealership to all my friends More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

DeMontrond Buick GMC responded

Thank you, Pat, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new vehicle!

November 07, 2023

Dealership Rating
Employee Rating

I have been taking my vehicles for maintenance here since 16’ and always my first place to purchase new vehicles More

by gabriela.pastran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

DeMontrond Buick GMC responded

Gabriela.Pastran, thank you for the feedback and your continued patronage to our dealership! Please let us know if there's anything else we can do for you, as we look forward to serving you again down the road.

November 01, 2023

Dealership Rating
Employee Rating

Ignacio me ayudo con mi compra, excelente servicio. Compramos una GMC sierra SLT con esta ya van dos Trokas que compro aki y los recomiendo mucho excelente servicio More

by Mariaservin742527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Banda

Nov 02, 2023

DeMontrond Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 21, 2023

Dealership Rating
Employee Rating

All the people that answered our questions and told us all the things about the GMC we bought were very helpful and will still help us with any questions and further guidance needed More

by albert1447@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

DeMontrond Buick GMC responded

Thank you, albert1447@yahoo.com, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new GMC!

October 18, 2023

Dealership Rating
Employee Rating

Ignacio was very helpful in our car buying process. My parents were buying me and my sister our first car for college and he was very helpful in getting us the perfect car. He was very knowledgeable ab More

by Iman Babineaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

DeMontrond Buick GMC responded

Iman, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Ignacio's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your new vehicle!