Igor Zigic | Page 2

Extraordinary, seamless and caring staff from the moment of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles o of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles one way) and your customer service made the trip worthwhile and enjoyable. Touring the facility highlighted some eye opening amenities consistent with a top tier dealership. Even after the sale Sebastian, Vlad and Chris Norton were were extremely responsive to follow up questions. Sebastian provided stellar service from the hotel thru the tutorial to the final wave goodbye. While driving the car back home, Vlad was quick to respond to a question and identified a positive solution within minutes. Igor the Manager was a delight to speak with and was quite proud to tout some of the dealerships successes. In summary, this experience exemplified teamwork and professionalism. Without question, future purchases will be with this dealership. More

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Very pleasant experience. Everyone has been very helpful, working fast and efficiently, friendly environment. Thank you! Everyone has been very helpful, working fast and efficiently, friendly environment. Thank you! More

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Good Dealership. Great service and Quality. Was there for 50,000 Miles Service. Was waiting only 3 hours. Good Cofee selection. Only one bad things- cost to much. Ha Great service and Quality. Was there for 50,000 Miles Service. Was waiting only 3 hours. Good Cofee selection. Only one bad things- cost to much. Have to spend about $ 600.00 for oil change, come front brach change and a lot of checking: my breaks, new tires and othe things. Would recomend this dealership for the retaries with good pension and investments. More

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I would say this was by far the worst experience I ever had dealing with a car dealership when purchasing of a vehicle. had dealing with a car dealership when purchasing of a vehicle. More

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My salesman Frank Benson and Igor the GSM were great to work with. A+ service from these 2 gentlemen! work with. A+ service from these 2 gentlemen! More

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We live in Colorado and this dealership was happy to work with us even though we were out of state. The process was smooth and we love our new Lexus. with us even though we were out of state. The process was smooth and we love our new Lexus. More

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I purchased the ninth car from Lexus of Arlington. They were helpful, pleasant, customer oriented. They were helpful, pleasant, customer oriented. More

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Had good service experience with Pawal & Igor and was very impressed with the showroom, facility and experiences your customers have access when getting service or purchasing again. I appreciated the tim very impressed with the showroom, facility and experiences your customers have access when getting service or purchasing again. I appreciated the time Tony spent with us going over all of the features of our vehicle. More

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We had a wonderful and stress free time purchasing our third Lexus from this dealership. The salesman Ivan was a patient and understanding gentleman who tried to understand our needs and then find the mat third Lexus from this dealership. The salesman Ivan was a patient and understanding gentleman who tried to understand our needs and then find the matching car. My wife test drove several models before she decided on her favorite an RX350 L and Ivan was most helpful and answered all her questions. In addition to Ivan, the manager Igor Zigic was also very cordial and patient and on a subsequent visit Vladimir helped us out with resolving a pending issue as Ivan was off. A truly awesome dealership for purchasing a Lexus. More

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I recently stopped in with my son to look at my options on my warranty at the time and Manager Victor helped with my request. Pawel was a gem as usual and Manager Igor had a smile and was polite. I a on my warranty at the time and Manager Victor helped with my request. Pawel was a gem as usual and Manager Igor had a smile and was polite. I am a huge fan of the automotive industry and have loved Lexus models since I was little! I told my dad I would drive one one day. I'm currently saving up for one of the latest Lexus models it's super cool! More

by Beth Verified Customer Verified Customer

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