Internet Sales | Page 15

Today, I purchased my third car from this dealership in less than 2 years- by choice. Two of them were new (2011 Toyota Venza base and 2013 Toyota Venza XLE) and one was certified used (2010 Toyota Corolla less than 2 years- by choice. Two of them were new (2011 Toyota Venza base and 2013 Toyota Venza XLE) and one was certified used (2010 Toyota Corolla LE). My purchase today was my second sale with Dan Roberts in less than in 2 months. If I had a reason to buy another car, I would definitely work with him again. I was not the easiest customer to work with (I am extremely demanding) but Dan Roberts was very patient with me and he got me EXACTLY what I was looking for at a price that I was willing to pay. No games- just the way I like it! I will be a repeat customer at Toyota of Wallingford for sure. Hopefully, I will have an opportunity to do business with Dan Roberts again but in the meantime, I will refer my friends to him when they are looking for a new car. More

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I went in the morning, picked out my truck and by the end of the day i was driving a brand new vehicle. I love my new truck! of the day i was driving a brand new vehicle. I love my new truck! More

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GREAT JOB DAN Answered all my questions and had the car GREAT JOB DAN Answered all my questions and had the car ready on time, great personality and sense of humor. I will send friends to meet Dan Great GREAT JOB DAN Answered all my questions and had the car ready on time, great personality and sense of humor. I will send friends to meet Dan Great job Gloria I changed my paperwork ay the last minute and she was still able to have it ready before we got there Thank you Diane, Took the time to go over the entire purchase to ensure we were satisfied More

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In January, my husband and I purchased a pre-owned Toyota RAV 4. Dan, the sales person was wonderful, very helpful and answered all of our questions. We also had a very good experience with the finance pe RAV 4. Dan, the sales person was wonderful, very helpful and answered all of our questions. We also had a very good experience with the finance person. She was patient and explained all of the financial aspects of our purchase. Today, March 15 we had our Toyota serviced for the first time. Unfortunately both my husband and I are very disappointed with the sevice person who answered our phone call. Do not have this person's name, but it was a woman. Both my husband and I called at different times during the day to find out how the car was. The person that we both spoke to was indifferent, almost to the point of being rude. When I called, got the feeling that I was "bothering" her. Along with the oil change, I wanted to know if there was any other issues with the car. When she came back on the phone, her answers was "it's finished". When I asked her again if there were any other issues, she stated after a long pause...."I would have to go back and ask" Don't bother I said. I hope this isn't going to be ongoing issues, because this will be the last time that we bring the car in for service in Wallingford. I haven't heard good things in general about the service department in general at this dealership and today the rumors proved to be true. Liesl and Jospeh Gargiulo More

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Amazing dealership. I received first-class customer service from everyone I had contact with. The price was very competitive, the service was excellent, this is my second Corolla and will not be my las service from everyone I had contact with. The price was very competitive, the service was excellent, this is my second Corolla and will not be my last. I definitely received a VIP experience,whole process couldnt have been more pleasant or easier. More

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Toyota of Wallingford, specifically Ron Jackson, the internet sales manager, makes buying a car actually a pleasant experience. We purchased our 2012 Sienna and just recently a 2013 Avalon from Ron. W internet sales manager, makes buying a car actually a pleasant experience. We purchased our 2012 Sienna and just recently a 2013 Avalon from Ron. We are repeat customers because the buying experience was unlike any other dealership. The people are nice and I feel that we always get the best price. This dealership knows customer service. More

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This particular dealership was very clean, marvelously friendly staff and easy to work with. They will do anything to get you a deal and i would definitely recommend this place to others. friendly staff and easy to work with. They will do anything to get you a deal and i would definitely recommend this place to others. More

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Everyone on this team made us feel like their only customer. They did their individual best to make sure we were satisfied. They followed through on every promise. This is my fourth purchase through a customer. They did their individual best to make sure we were satisfied. They followed through on every promise. This is my fourth purchase through a dealership and was by far the best. You guys are number one for a reason, keep up the good work. Anybody looking to purchase, do yourself a favor and put Toyota of Wallingford on your must see dealership. Thanks, Andrew More

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I originally went to the Toyota dealership in Milford and had an awful experience. I was referred to visit the Wallingford dealership because they are known for their excellent service and I was not dissapoi had an awful experience. I was referred to visit the Wallingford dealership because they are known for their excellent service and I was not dissapointed! I was helped by Dan Roberts and he was exceptional. I had spoken to his boss, who I cannot remember the name of to tag in this, but he was very kind as well, had informed Dan of my car of interest and Dan had it pulled up and ready for me. He was Funny, attentive, very knowledgeable and very reassuring that my choice wasn't going to be met with dissapointment. Upon the walk around of my vehicle, I noticed the car had scratches on it, and Dan personally made sure that it was taken care of along with other things I wanted addressed, he took care of it without hesitation. I would recommend anyone who goes to this dealership to request him. Gloria had helped me with my financing, answered all of my questions thoroughly and patiently. She made herself approachable and very easy to talk to, which was a nice change considering it seems like normally when you meet people who work in financing are miserable. But she is a very happy person. The only put off issue I had with my experience was with this man named Frank who is not the same man listed above, he is supposedly the head sales associate. I had never met him before and he approached me with such a rude attitude and honestly spoke out of turn to me. When I turned to him for an explanation for his tone he shook me off. He then began to speak to Dan in such a deragatory, condesending manner that I did not appreciate. I honestly do not know how he works in sales and it seemed that by the scene that he made for quite a while, that no one in the building seemed surprised by his behavor and kind of just shook it up to thats just how he is. If I ever need any help with my vehicle in the future and I walk in and that man is the only one there, I will just wait until anyone else is available. Other than that, I will make sure to recommend this dealership to anyone. :) More

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my husband and i had a great experience with your sales consultant Dan Roberts and your finance manager Gloria Ferandez and also who helped us was sohail Butt they all did wonders for us and their persona consultant Dan Roberts and your finance manager Gloria Ferandez and also who helped us was sohail Butt they all did wonders for us and their personality alone made us very comfortable and at ease, they were very professional as well as friendly, i would recommend toyota of walllingford to all my friends, thankyou More

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