Irving Gonzalez | Page 19

OK MUY BUENA ATENCION KIA MIAMI LAKES ES LO MEJOR Muy bueno, la mejor atencion, personal profesional con deseos de ayudar siempre atentos al servicio del cliente, te hacen pasar un rato agradable y at Muy bueno, la mejor atencion, personal profesional con deseos de ayudar siempre atentos al servicio del cliente, te hacen pasar un rato agradable y atienden personalmente. More

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Fast and Friendly Simple car buying !!!! Great Great service ! Simply done , curtiousy attention to the details . Would recommend to friends and family . Great follow up on after care in my purch Great service ! Simply done , curtiousy attention to the details . Would recommend to friends and family . Great follow up on after care in my purchase of my Mitsubishi... great job Raphael and Adraiana ( sales rep ) More

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WONDERFUL Buying Experience at Kia GREAT buying experience, this was my first experience purchasing a Kia vehicle. My salesman was Hembert Crescini he was very helpful, courteous and GREAT buying experience, this was my first experience purchasing a Kia vehicle. My salesman was Hembert Crescini he was very helpful, courteous and attentive to my needs. His sales manager Rafael truly worked with me to provide an exceptional deal. In finance I worked with Irving he was informative and provided the information that I needed. I truly recommend Miami Lakes Auto Mall and this AMAZING triad of gentlemen - Hembert, Rafael & Irving!!! More

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A welcoming purchase I recently purchased a 2018 Kia Optima SX Turbo and I love it!!! I was first greeted by Anita when I inquired on the vehicle through TrueCar. She is I recently purchased a 2018 Kia Optima SX Turbo and I love it!!! I was first greeted by Anita when I inquired on the vehicle through TrueCar. She is VERY welcoming, knowledgeable, fun and understanding. She takes the time to listen and answer all your questions and concerns as well as point out a few things you may not have thought of to ensure that the car you want to look at is available. When I arrived at at the dealership to meet Anita for my scheduled appointment, she greeted me with a hug and a smile asking how my day was. When I realized I interrupted her lunch *sad face* I told her I can come back, but she didn’t mind and insisted that things were ok. Anita then introduced me to my sales rep Alvaro Priano, an AMAZING GUY!!! Alvaro is the sweetest car salesman I ever met, knowledgeable, honest and a man of his word that goes above and beyond to ensure you are comfortable with the car you want. I test drove 3 cars and Alvaro made me feel comfortable like a friendship of 10 years even though we just met. He does not apply any pressure on your vehicle of choice but suggest that you take your time to ensure you are comfortable with your future purchase making sure you have everything you want in a vehicle. Once I decided, the vehicle I wanted was not on the lot so he personally ordered the vehicle I wanted from another dealership and had it towed by flatbed so no extra miles were added. He also, detailed the vehicle and kept in constant communication with me on the status of my vehicle until I picked it up (he offered to deliver it to me at my home but I wanted to drive it, *smile*). My experience at Miami Lakes Kia was an awesome one from internet inquiry, to sales and then finance which was an extremely easy process. This finance process was so simple that I didn’t mind being there for 5 hours. If you are looking for a car PLEASE reach out to Anita at Miami Lakes Automall, talk to her and have her introduce you to Alvaro!! They will both take care of you! I promise!!! More

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Great experience! We bought a 2018 Kia Sportage. The staff was friendly, knowledgeable, and made us feel very confident in our purchase. The salesman, Jose, took his ti We bought a 2018 Kia Sportage. The staff was friendly, knowledgeable, and made us feel very confident in our purchase. The salesman, Jose, took his time as showed us every detail of the vehicle, even set my radio stations for me. Would definitely recommend Miami Lakes Automall to everyone we know! Thanks for the great deal and the great vehicle! More

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Amazing Normally, buying a car is a very stressful experience but at Miami Lakes Auto Mall it was a breeze! I didn’t feel attacked or put under pressure inste Normally, buying a car is a very stressful experience but at Miami Lakes Auto Mall it was a breeze! I didn’t feel attacked or put under pressure instead I felt like I’ve known everyone for years! It was a wonderful experience and I can’t recommend it enough! I specifically went to Kia and the customer care is top rate! Rafael Servan, Carlos Nunez, and Irving Gonzalez were so great and patient and got me the best deal on my new Kia Forte!!! More

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