Isabella Ross | Page 3

The service was friendly, efficient, and pleasant. I would recommend getting the oil changed at this place. I would recommend getting the oil changed at this place. More

Helpful 1

Report | Print

Great service! Unlike another local dealer where you have to wait 30 days to get an appt for a simple oil change, I was able to get one in two days here. Service ad Unlike another local dealer where you have to wait 30 days to get an appt for a simple oil change, I was able to get one in two days here. Service advisors were great, service quick. They are now my preferred provider with Hyundai. More

Helpful 1

Report | Print

They are super quick and have an amazing service department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was very helpful and the entire staff is super friendly! Everytime an employee walks past they always stop to ask how you are doing and if there’s anything they can get you! I highly recommend Hyundai of Columbia!! Also they have free refreshments while you wait ❤️❤️ More

Helpful 1

Report | Print

Isabella was excellent. She checked me in quickly and was on top of it. Location of Columbia sooooo much easier than Franklin where I bought the vehicle.I got an apt. that m She checked me in quickly and was on top of it. Location of Columbia sooooo much easier than Franklin where I bought the vehicle.I got an apt. that morning and they were easy to deal with. More

Helpful 0

Report | Print

The service staff were very knowledgeable and friendly. I would certainly recommend. Excellent service. Thanks guys! I would certainly recommend. Excellent service. Thanks guys! More

Helpful 0

Report | Print

I took my Palisade in for a recall & service. They didn’t have the part in stock to complete the job so a new EV was provided so my wife would have a car to drive for the weekend. The representat They didn’t have the part in stock to complete the job so a new EV was provided so my wife would have a car to drive for the weekend. The representatives were very professional & courteous. Thanks for a good experience. More

Helpful 1

Report | Print

Excellent customer service and communication on the progress of my car repair. Highly recommend. I was traveling from Wisconsin to Alabama when check engine light came on. They discovered I needed tr progress of my car repair. Highly recommend. I was traveling from Wisconsin to Alabama when check engine light came on. They discovered I needed transmission work. The part was ordered and car repaired. Glad I stopped at this dealer. More

Helpful 1

Report | Print

Chaz was great and made the process very easy! Got a great deal and would definitely recommend checking in with this group before you get a new vehicle! Got a great deal and would definitely recommend checking in with this group before you get a new vehicle! More

Helpful 1

Report | Print

I would give them 10 stars if I could…First of all, I am a guy that “Never” writes reviews but felt I had to because of the exceptional experience I had at Hyundai of Columbia. My engine completely seized u a guy that “Never” writes reviews but felt I had to because of the exceptional experience I had at Hyundai of Columbia. My engine completely seized up while on a trip out of town. (I travel extensively for my job) I called 3 different Hyundai dealerships in the Nashville metro area and left messages for the Service Department, Service Advisor & Service Manager with zero return calls from anybody period. I called Hyundai of Columbia and 20 minutes later Sarah Jackson returned my call. I was frantic and extremely upset and Sarah Jackson explained the whole process to me and how each step would go and immediately calmed me down and left me with a feeling of reassurance that they would handle everything smoothly and efficiently. The recall process went exactly as Sarah Jackson said it would go. Facing a complete engine replacement recall is scary and daunting. Hyundai of Columbia was quick, responsive and communicative throughout the whole process, which in itself is reassuring. My Service Advisors Christian Farris & Houston Christ updated me every few days to let me know where I was in process and what would be next step along with recommended services. The inherent nature of this problem is unnerving so the regular communication I received was comforting and put me at ease. Interacting and witnessing these professionals at work gave me confidence and peace of mind. The staff at Hyundai of Columbia are very knowledgeable and communicative “They know their job and do what they say they will do” I live 250 miles away and will return to Hyundai of Columbia for my regular service simply because of my experience. Do yourself a favor and call or visit Hyundai of Columbia for your service needs “I know I will” Thanks Hyundai of Columbia for caring enough to have quality, caring & knowledgeable people like this on your staff. Thanks, Mike B. Canton, GA. More

Helpful 0

Report | Print

The sales person aaron was super nice and made the whole process fairly easy and speeded along as quickly as he could process fairly easy and speeded along as quickly as he could More

Helpful 0

Report | Print