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Isabelle Romero

Overview Reviews (34) Inventory (534)

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Isabelle Romero

Sales and Leasing Consultant

Phil Long Hyundai of Motor City

170 W. Motor Way
Colorado Springs, CO 80905

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4.9

34 Reviews

Overview Reviews (34) Inventory (534)

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English

4.9

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Isabelle Romero

July 01, 2025

Dealership Rating

Employee Rating

I don't know anything about service center, everyone was great during and after sale. great during and after sale. More

by JNPALIDER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cherry Boyd

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Jul 03, 2025 -

Phil Long Hyundai of Motor City responded

Customer satisfaction is always our top goal-thank you for choosing us! Have a great day! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

June 28, 2025

Dealership Rating

Employee Rating

Very welcoming, great service, very nice employees. Would recommend to friends, family and coworkers if interested on a new vehicle. Would recommend to friends, family and coworkers if interested on a new vehicle. More

by JC.LICEAGA23

Verified Customer

Recommend Dealer

Yes

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Jul 01, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the glowing review! We're proud to deliver great service at Phil Long Hyundai of Motor City, and your feedback lets us know we're on the right track! Thanks again!

June 25, 2025

Dealership Rating

Employee Rating

Very nice, professional and not overly aggressive. Isabel is a great sales rep and did everything possible to earn our business. Isabel is a great sales rep and did everything possible to earn our business. More

by CONRAD115

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Cremidis

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Jun 27, 2025 -

Phil Long Hyundai of Motor City responded

Thanks for the 5 stars! We appreciate your feedback and your business. Have a great day! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

June 02, 2025

Dealership Rating

Employee Rating

Excellent service and very friendly. We were pleasantly surprised by what they could offer us. We were pleasantly surprised by what they could offer us. More

by cabbott

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Hambelton

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Jun 13, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the 5 star review! It's great to hear that our teams friendliness stood out. We're here to make the car buying process enjoyable and easy. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 13, 2025

Dealership Rating

Employee Rating

Showroom was a bit crowded, but very clean. Isabella's desk had a lot of bright sunlight for customers they are in the afternoon. Not just sunlight glare. Finance guy was organized I guess that Isabella's desk had a lot of bright sunlight for customers they are in the afternoon. Not just sunlight glare. Finance guy was organized I guess that was Luis. I believe I got when I came for, a great car. More

by valerie.senger

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Cremidis, Joseph Carr

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Jun 13, 2025 -

Phil Long Hyundai of Motor City responded

Thank you so much for your review! We're happy to hear Isabelle was able to help. Please don't hesitate to reach out if you need anything. Always here to help. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 07, 2025

Dealership Rating

Employee Rating

Isabelle was very polite and attentive, she made sure my deal went smoothly, even helped me get some extras with my vehicle. Sydni in finance was a pleasure to work with as well. I love that this dealership deal went smoothly, even helped me get some extras with my vehicle. Sydni in finance was a pleasure to work with as well. I love that this dealership is Veteran friendly and has many veterans working for them. More

by jurado919

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Sydni Kloczkowski

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May 09, 2025 -

Phil Long Hyundai of Motor City responded

We have LOTS of Veteran employees AND customers! Thank you for your business! WE appreciate you greatly and thank you for your service to our nation! #1 Phil Long Hyundai of Motor City in Southern Colorado for 11 Years Running, Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 03, 2025

Dealership Rating

Employee Rating

Theprocess at first was great. Expectations were not set that I needed to go over everything again with the finance company.. the first man was rude. Expectations were not set that I needed to go over everything again with the finance company.. the first man was rude. More

by kevinsims3087

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Sandy

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May 09, 2025 -

Phil Long Hyundai of Motor City responded

Love having you as a part of the Phil Long Hyundai of Motor City Family! Isabelle and Christopher greatly appreciate your review! #1 Phil Long Hyundai of Motor City in Southern Colorado for 11 Years Running, Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 01, 2025

Dealership Rating

Employee Rating

This is the most amazing dealership I have ever used for sales and service. Truly a please to go there. sales and service. Truly a please to go there. More

by CandyMan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hannah Goines, Cisco Haro, Luis Cremidis, Chad Turner, Katy Wardell, Lizette Benitez, Anissia Lucero, Sydni Kloczkowski

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April 21, 2025

Dealership Rating

Employee Rating

Good inventory. Poor follow-up from sales team. I could have bought the car a week earlier but they dropped the ball. Poor follow-up from sales team. I could have bought the car a week earlier but they dropped the ball. More

by cpparnell

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Cremidis, Maddie Berner , Jonathan Thomas

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Apr 26, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for your candid review! We take the feedback to heart! We will review this with our team and make sure we all work to improve the experience for customers! Thank you for your business and making your purchase with us! #1 Phil Long Hyundai of MOTOR CITY for 11 years running! Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty!

March 28, 2025

Dealership Rating

Employee Rating

Everyone was super friendly and helpful! Really enjoyed the atmosphere and never felt pushed into anything. Really enjoyed the atmosphere and never felt pushed into anything. More

by EDDIEREYESHOME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luis Cremidis, Kevin Thomas, Andrea Padilla

Report | Print

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