25 Reviews
Write a Review25 Reviews of Ismael Rivera
March 08, 2026
He comprado una Hyundai Santa Fe 2020 por 19,000 dólares, todavía no entiendo porqué el monto a pagar es casi 37,000. Para eso hubiera comprado en otro lugar una unidad Nueva. Sólo me dieron un sólo juego todavía no entiendo porqué el monto a pagar es casi 37,000. Para eso hubiera comprado en otro lugar una unidad Nueva. Sólo me dieron un sólo juego de llaves, estoy esperando las alfombras, el cover del maletero que me prometieron. Me pongo a pensar que todos los beneficios que me ofrecieron para el vehículo, me los están cobrando en el valor. Ya anteriormente tuvimos un problema con otra Santa Fe 2017 que teníamos. Siempre le hicimos todo el servicio en este concesionario, en el último cambio de ACEITE, como al mes y medio después el motor del vehículo empezó a sonar y no tenia nada de ACEITE. No prendio luz, check engine nada. Nadie se responsabilizó, nos hicieron meternos en otro vehículo. Poniendo la deuda de la Santa Fe, lo cuál nos ahorcó el bolsillo. No nos dieron ningún incentivo por lo sucedido. Por eso no me atrevo recomendar a Jenkins Hyundai More
Other Employees Tagged: José Diaz
August 08, 2025
My experience purchasing a new vehicle at Jenkins Hyundai was excellent. Ismael went out of his way to provide exceptional customer service! was excellent. Ismael went out of his way to provide exceptional customer service! More
Other Employees Tagged: Matt Valila, Adam Dolin
July 11, 2025
Communication within the company could have been more important so that they would be on one page and the customer would not be confused even though it all worked out important so that they would be on one page and the customer would not be confused even though it all worked out More
Other Employees Tagged: Haley Valila , Receptionist at the front desk very helpful and very knowledgeable in customer service
July 10, 2025
I've already written a review thanking everyone who so kindly assisted me. I'm happy with my 2025 Kona. Keep up the kindness you show your customers; it's very important to feel like part of a family at a kindly assisted me. I'm happy with my 2025 Kona. Keep up the kindness you show your customers; it's very important to feel like part of a family at a dealership and never want to leave again. Thank you, and much success to those who work there. More
Other Employees Tagged: Patrick Glavey
July 06, 2025
Ishmael has always taken excellent care of us! Our first experience with Haley, and she was quick and knowledgeable as well! Ishmael always makes sure we’re comfortable when we visit, and quickly Our first experience with Haley, and she was quick and knowledgeable as well! Ishmael always makes sure we’re comfortable when we visit, and quickly takes care of anything we need, gets answers to our questions. More
Other Employees Tagged: Cote Mulligan, Haley Valila
June 23, 2025
Thank you very much for the kind attention you gave me. Thank you for allowing me to experience the comfort of driving the car and learn about everything it offers before purchasing it. I truly appreciate Thank you for allowing me to experience the comfort of driving the car and learn about everything it offers before purchasing it. I truly appreciate that you understand how important customer service is. Thank you, Ismael, for taking the time to explain, clarify my doubts, and be patient with my expectations. Thank you, Mr. Patrick, for your kindness, and God bless your family. And thank you to the young man who helped me translate it into English. Keep it up, and you will always be highly recommended, and we will always want to come back. I love Hyundai. More
Other Employees Tagged: Patrick Glavey
May 26, 2025
A group of individuals did a very nice job. I’d recommend them to friends and family member. I’d recommend them to friends and family member. More
Other Employees Tagged: Jeremy Agee, Rocky DeLeon
April 23, 2025
Clean, courteous and punctual. Ismael worked fast and hard to provide everything we needed to trade our vehicle. Ismael worked fast and hard to provide everything we needed to trade our vehicle. More
Other Employees Tagged: Jeremy Agee, Haley Valila , Brad Kiddy
April 21, 2025
The whole time I was there was good experience, special treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. More
Other Employees Tagged: Jeremy Agee, Matt Valila , George Franqui
April 14, 2025
Great car great people. Recommend highly Make sure you ask for Carolyn Davis when you go in. She will take good care of you. Recommend highly Make sure you ask for Carolyn Davis when you go in. She will take good care of you. More
Other Employees Tagged: Carolyn Davis, Rocky DeLeon

