"Easiest car buying experience ever!"
- New e-Golf Owner
Purchased a 2018 e-Golf fully electric vehicle. I called the sales representative ahead of my visit and told them the type of vehicle I was looking for and they had the vehicle parked out front ready for my test drive along with all the vehicle information. The sales representative provided me with the available options to purchase the vehicle verses leasing the vehicle for 3 years. Overall this was an amazing experience and I never felt pressured to purchase and/or lease.
Other Employees Tagged:
"Hassle-free and honest. Ivan Hansen is the man to see."
- Katieli Teu
We spent 3 weeks going back and forth with dealerships in the LA county. Test drove 6 cars and emailed, called, and texted about 7 or 8 sales people from different dealerships. We happened to be on our way up to visit family in Nor Cal when we thought, why not take a look at the local dealerships. We called Elk Grove VW and boy was I glad when Ivan Hansen picked up the phone. There was no prying for info from other dealerships, there was no haggling, he was just honest, and hassle-free. He made our leasing experience so easy, we were smiling and hi-fiving as my wife and I drove 2 new leases off the lot. I highly recommend giving them a call or stopping by. Customer service with ease. Thanks again, Ivan!
- Judy Brush
We recently bought our new VW GTI at Elk Grove VW and could not have had a better experience. We were extremely pleased with the price we were given and the professionalism of all staff members was outstanding.
"Attentive and Extremely Hospitable "
I recently dealt with Ivan whilst in the process of purchasing a 2008 Golf GTI. It was through his persistence and genuine attempts to assist us in receiving the best rates possible that my purchase was made into a reality. The members of Elk Grove VW (Ivan in particular) are warm, personable, down to earth people, who make the process of acquiring a car a relatively painless experience. I would advise anybody on the hunt for a new/used car to check them out.
This has been by far the best customer service I've ever had. Ivan & Jay really went out of their way to help me get into a new car, which by the way I absolutely love. They were very attentive, & seemed to care about my best interest. I drove away feeling safe, secure, and relieved. I am truly thankful, and would gladly recommend this dealership to family and friends. It was definitely worth the 2 hour drive.
Other Employees Tagged:
"Job done right always"
I have been a Volkswagen owner for over 35 years. When I came to Elk Grove Volkswagen, California to purchase and service my 2011 Volkswagen TOUAREG TDI LUX, I met the service Director Cecil. He has put together a great team of technicians and support crew. I have had the best service possible, on time and correctly done. My vehicle is clean inside and out and the service is always completed as promised.
This is my dealership by choice.
Elk Grove, California
"Amazing Service & Great Prices "
My husband surprised me with a VW CC 2017 my dream car and he said working with Ivan was the best experience he has had when buying a new car. Ivan been extremely helpful and attentive and not pushy at all. The price was great on my car as well. Wonderful experience we will continue to buy from VW. This is my 3rd VW from Elk Grove VW. We are customers for life. Thank you Ivan
"Honest, helpful and deal makers!"
Graham, Kyle and Ivan made this experience very good and fast. They were very knowledgeable and upfront about what was available and made the drive worth it. Highly recommend them!