Ivan Lai
Ivan Lai at Audi Pasadena

Ivan Lai | Page 2

General Sales Manager

Audi Pasadena

2965 E. Colorado Blvd
Pasadena, CA 91107

4.5
16 Reviews
4.5

16 Reviews

Write a Review

16 Reviews of Ivan Lai

August 04, 2019

Dealership Rating
Employee Rating

Excellent service Ivan and the finance team did an amazing job! Ivan’s follow through was impeccable. Daysi was informative and helpful. I’d highly recommend them. More

by Audigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daysi Nerio

Aug 04, 2019

Audi Pasadena responded

Thank you so much for taking the time to share your feedback for Ivan, Daysi, and our finance team. We truly appreciate your recommendation and it's a pleasure to see your satisfaction. We hope to work with you again in the future. Congratulations on your Audi!

August 01, 2019

Dealership Rating
Employee Rating

Superb! No more long tedious wait and bargaining at the dealership! No more pressure from salesman! You do it all from the comfort of your home and get the ca More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2019

Audi Pasadena responded

Hey Michelle, Thank you so much for the great review of our store! It was our pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.

July 30, 2019

Dealership Rating
Employee Rating

Buying new car Very pleased with Ivan Lai. He got me information and options without being pushy or aggressive in the least bit. Daysi Neiro made the paperwork signi More

by jagar65
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daysi Nerio

Jul 31, 2019

Audi Pasadena responded

Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us!

July 14, 2019

Dealership Rating
Employee Rating

Purchase couldn’t have gone any smoother Ivan went over and above on this transaction. Kim in financing was also very helpful. They were both very helpful and transparent with the negotiation More

by Kflala
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kim

Jul 15, 2019

Audi Pasadena responded

Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us!

September 18, 2018

Dealership Rating
Employee Rating

New car for my daughter to UCLA Finally! Get a new car for my daughter before going to UCLA and Sale Dept is very professional and they can mtached our requirements. Thank you! More

by Haha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saman Neissari

Oct 18, 2018

Audi Pasadena responded

Thanks for the feedback! We hope your daughter is enjoying her new car. -Ken C., General Manager

June 11, 2018

Dealership Rating
Employee Rating

Great experiance I had a great experience with the sales person via email to completion of the transaction. The attitude, personality and knowledge of the sales person More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2018

Audi Pasadena responded

We are glad to hear that your experience with us was a great one. Thank you for choosing Rusnak/Pasadena Audi!-Ken C., General Manager

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