Ivan Rados | Page 10

Ask for Ivan- Sales Manager As an older single woman looking for a used car,walking into a dealership cold,with no appointment, can be a nightmare experience. But if you are As an older single woman looking for a used car,walking into a dealership cold,with no appointment, can be a nightmare experience. But if you are looking for a used Honda,look no further than White Plains Honda- Used Cars and ask for Ivan-. He is a pleasant,straight up guy who knows his cars and wants to put you in the vehicle you are looking for. He actually tried to talk me OUT of my choice- 2016 Honda Accord Sport - Manuel trans. I drive the tristate for work and this car is gorgeous ,fun to drive with all the advantages of Honda vehicles. Thanks Ivan- your attention,honesty, knowledge, and pleasant personality make a nerve-wracking experience- fun! More

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HORRIBLE, PAINFUL, PITIFUL, GARBAGE, I am writing this message to inform management that this place is the worst service center i have ever visited in my entire life. I had the nost horri I am writing this message to inform management that this place is the worst service center i have ever visited in my entire life. I had the nost horrible experience, not once but twice. It was the past 2 months so it was not long ago. The first day i arrived at 930 Am which was the time of my appointment. I was not helped until 1 PM. I had 3 things i wanted to do. One was to replace the battery which was defective, change the oil and fix the car charger in the middle that was not working. At around 1 pm they finally told me my vehicle was ready. When i checked the car it appeared they had replaced the battery but did not fix the car charger. The oil replace light was still on. I told them that the charger was still not working and the oil was not changed. They told me that they changed the oil but forgot to reset the light. They then said they did not see any issues with the charger but when i showed them it still did not work they then took the car again and said that it was the fuse that was blown. They fixed the issue and i was on my way. One month later i made another appointment because the car performance became really bad. I wanted them to figure out what was wrong with my car. I suspected maybe they hadnt changed the oil after all. I also suggested it might be a possible vacuum leak. Again they did not actually attend to me until about 3pm. At this time they said that they did not find anything wrong with the car. I told them i knkw for sure that there is something wrong with the car because the performance had changed drastically. One of the mechanics was especially rude by repeating like a robot and as if i were an idiot, "come back when the issue becomes more prudent." He said this every time i would make a suggestion on what the problem might be or please ask him to check again. He did not say anything else and just walked away from me. I asked the girl at the desk to please help me and she said mayne she can run a diagnostic but they would charge me $250. All this at 4pm after i had been there since 9Am. At this point i became extememely frustrated and just got in my car and left because these people obviously werent here to help. I also noticed they never sent me a survey which they they always send after you take your car there. They sent me an email several days later saying my car was ready for pick up but i had never left my car there. I will post this complaint everywhere and escalate this to upper management. This place should be shut down or have employees replaced. More

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Purchase of 2018 Honda pilot elite Great service. Staff very helpful in helping us select the car we want. Finance department help make the purchase a great value. Absolutely recommend Great service. Staff very helpful in helping us select the car we want. Finance department help make the purchase a great value. Absolutely recommend this place. More

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Muy buen servicio. Fuimos a white Plains Honda en busca de un vehículo y el vendedor cesar fue amable y nos ayudo en la compra de mi carro. Se los recomiendo. Fuimos a white Plains Honda en busca de un vehículo y el vendedor cesar fue amable y nos ayudo en la compra de mi carro. Se los recomiendo. More

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Good service Great service honest people would 100% go back to buy another car. I am very happy with my car and will go back in future. Great service honest people would 100% go back to buy another car. I am very happy with my car and will go back in future. More

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