J.C. Welch | Page 2

In full transparency I had an awful experience with JC at Country Chevrolet, Brandon the sales manager personally reached out to me to see what they can do to make it right. He was personally dealing with me Country Chevrolet, Brandon the sales manager personally reached out to me to see what they can do to make it right. He was personally dealing with me until the very end. Brandon passed me along to Jonah. Jonah was super responsive, texted me back almost immediately. Him and Brandon made a horrible situation into an absolute best situation possible. The dealer could’ve easily wrote me off at the start. Brandon and Jonah clearly showed they cared about a customer being happy. It goes a long way knowing they really went over and beyond for me. Around the end of the process Jonah was keeping me informed of everything even on a Sunday. I want to thank Brandon and Jonah for everything. They’ve completely out done themselves. If your looking for the best experience possible, reach out to Jonah. More

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This dealership is the real deal. Professional, courteous, knowledgeable. Kirk and Dustin did a wonderful job of explaining everything to us, detail by detail and made our car buying Professional, courteous, knowledgeable. Kirk and Dustin did a wonderful job of explaining everything to us, detail by detail and made our car buying experience great. Kirk even called a few days later to check on us and to see how everything was going. I’d highly recommend them and will buy again in the future when looking for an upgrade or something new. Thanks guys. Sincerely, Ronnie Phillips More

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JC and the entire team are personable and professional. They were able to get me the best deal for my trade. Will continue to return for all my vehicles!!!! They were able to get me the best deal for my trade. Will continue to return for all my vehicles!!!! More

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Kirk was great. He was not pushy and very accommodating and respectful of my time. I had a 3 year old and a small dog with me and never felt they were an issue. Than He was not pushy and very accommodating and respectful of my time. I had a 3 year old and a small dog with me and never felt they were an issue. Thanks for all the help and such a smooth process. Was in and out with my new car! More

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Real good people, pleasure doing business with them, look forward to doing business again in the future! forward to doing business again in the future! More

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Great customer service very friendly. Would definitely recommend if you are looking for a vehicle come here kirk and his team are great 👍 recommend if you are looking for a vehicle come here kirk and his team are great 👍 More

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Great people, they help me out on anything I need, very good service and great place to buy trucks. good service and great place to buy trucks. More

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I live in NJ and purchased a 2018 Dodge Ram from JC all online. He made the process smooth and easy. He explained the process and answered all of my many questions. He was very tentative to all texts and p online. He made the process smooth and easy. He explained the process and answered all of my many questions. He was very tentative to all texts and phone calls. JC followed through with wonderful communication from the first day all the way until we received the vehicle today to ensure we were happy. It was very pleasant experience and they definitely make you feel like friends and family. I highly recommend asking for JC when shopping for a new or used vehicle! Thank you again for all of your assistance! More

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By far, the most pleasant car buying experience I have ever had. They listened to what I wanted, presented options, explained everything in detailed, and gave us time to consider our decision. Not pushy a ever had. They listened to what I wanted, presented options, explained everything in detailed, and gave us time to consider our decision. Not pushy at all, treated us like family! All future purchases will be made with Country! More

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Let me be clear. I don't recommend this dealership to anyone but especially Veterans. Not because of their lowballed offer on my trade but because of the most recent communications with me by Mr. J.C. W anyone but especially Veterans. Not because of their lowballed offer on my trade but because of the most recent communications with me by Mr. J.C. Welch. On October 16, 2021, I received an unsolicited email from J.C. Welch of Country Chevrolet in Warrenton, Virginia inquiring if I was still in the market for a vehicle. This is after a few weeks earlier letting J.C. Welch know that I was not willing to do business with his dealership because of the low ball offer made for my potential trade that other dealerships were offering 3k to 4k more for. After this email, I stated yes I was still in the market for a vehicle but expressed to Mr. Welch that would not ever buy a vehicle from his dealership. So you would think this would be the end of it but then Mr. Welch began an exchange of emails over approximately (6) hours harassing me over the fact that I don't want to do business with him and Country Chevrolet. Even after I suggested that our back and forth should end because I would never buy a vehicle from them. Then Mr. Welch began to send additional emails calling me angry after providing him a factual observation that Country Chevrolet's offer was 3k to 4k lower than other dealerships thus they could not earn my business. After letting him know I was not angry, he then sent me an stating that I was mad. It's simple, but Mr. Welch doesn't seem to understand. I inquired, they made an offer, I rejected the low ball offer and suggest I would not buy a car. Then there should be no reason to contact me. I should not be contacted and should be removed from any and all contact lists. Anything else would be unfruitful, unprofessional, and harassing. Mr. Welch's actions should be corrected by Country Chevrolet Management Team immediately. More

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