J.P. Farmer | Page 2

Wonderful Service My experience with JP and Tony was awesome. They were both very helpful with the purchase of my new car and JP took the time to walk me thru all of t My experience with JP and Tony was awesome. They were both very helpful with the purchase of my new car and JP took the time to walk me thru all of the vehicle's options. I am very pleased with my purchase and will not hesitate to recommend them to others. Thank you More

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Great car in a Fantasy World of Promises and Deception Purchased Used SRX - no spare because "run flat tires" - salesman. My 1 st SRX. Suspension problems - I had to spend 4 hours at dealership until the Purchased Used SRX - no spare because "run flat tires" - salesman. My 1 st SRX. Suspension problems - I had to spend 4 hours at dealership until they finally test drove car and agreed that there was problem- fixed problem. Radio sounded poorly, made appointment along with oil change (under warranty) LaFontaine changed oil but was unable to assign technician to "LOOK" at radio issue. Job re-location out of state racked up miles now out of warranty - LaFontaine will not honor original appointment under bumper to bumper warranty due to their lack of scheduling. Had an accident (deer) commuted 400 miles each way to dealership expecting Quality Body Work and Paint at LaFontaine BODY SHOP. Wife picked up car in January got it home and got it clean only to notice that the body panels are not fitting correctly and that the paint is splotchy (Looks like I used a spray can) Finally able to return to BODY SHOP (next week) 7 months later (AUGUST) and can only EXPECT) SOME RANDOM EXCUSE from their cadillac sales pitch and EDSEL SERVICE. If by chance some one at LaFontaine should read this please call me at 313-600-0606 to resolve the issues. As for the experience "Nothing like spending a lot of money and getting "KISSED" in the process. At this time, unless resolve is achieved, I would NOT RECOMMEND any aspect of this dealership from "sales to service" to anyone who works for a living. JMS p.s THIS SURVEY WAS IN MY E-MAIL THIS MORNING- DID NOT ASK FOR IT BUT WILL FILL IT OUT More

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Amazing service I was in need of a vehicle, went to lafontaine highland and talked to brain leen, he was very straight forward with me and had jp farmer handle things I was in need of a vehicle, went to lafontaine highland and talked to brain leen, he was very straight forward with me and had jp farmer handle things for me. These two gentlemen absolutely went out of there way to get me exactly what I was looking for. Never have had service like this before purchasing a vehicle. I highly recommend anyone looking to buy a vehicle, go to lafontaine highlind and ask for jp farmer and Brian leen, you will never experience a better car buying experience. More

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best car for the best deal So I definitely feel like I got the best car for the best deal. I know what I like, what I wanted, and I test drove a couple vehicles. JP helped me So I definitely feel like I got the best car for the best deal. I know what I like, what I wanted, and I test drove a couple vehicles. JP helped me out and was very kind, then Klint found exactly what i was looking for and hooked me up. No fuss, took care of business, very kind to me and my daughter. I was picked up from home a couple days later to pick up my new vehicle, very convenient. More

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JP Farmer 2015 Acadia JP Farmer did a fantastic job. We conversed a lot of over the phone, He was very quick to respond. We will be back again! JP Farmer did a fantastic job. We conversed a lot of over the phone, He was very quick to respond. We will be back again! More

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Wonderful service We unfortunately had to replace our vehicle quickly due to our vehicle being totaled in an accident. We came to the delership late on a Thursday night We unfortunately had to replace our vehicle quickly due to our vehicle being totaled in an accident. We came to the delership late on a Thursday night right before closing. We were greeted in a friendly, professional manner. JP was our salesman. He was super nice and did not seem to mind that we were holding up closing. We actually loved the vehicle and completed the sale quickly. We took possession of the vehicle the next day. We found JP to be very pleasant, thorough and professional. The buying experience was easy and not problems with the vehicle which is great since it was previously owned. I only gave 4 stars because I was a little disappointed in the detail cleaning of the vehicle. More

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SALES PERSON ; EXCELLENT, HARD WORKING SECOND CAR * THE SALES PERSON WAS EXCELLENT HE ADVISED WHAT I SHOULD DO FROM THE START I WENT THROUGH A BANK RUPTUCY AND WASNT TO SURE WHAT THE SALES PERSON WAS EXCELLENT HE ADVISED WHAT I SHOULD DO FROM THE START I WENT THROUGH A BANK RUPTUCY AND WASNT TO SURE WHAT TO DO BUT MR FARMER ADVISED ME TO WAIT TILL DONE WITH COURT AND I CAME BACK AND WAS PLEASED WITH EVERYTHING THEY DID IM VERY PLEASED WITH MY LACROSSE THEY EVEN BOUGHT ME LUNCH AGAIN THANK YOU DAVID ADAMS IF UR LOOKING FOR A CAR I RECOMMEND JP FARMER More

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This is the first time I bought a car with out seeing it other then on the internet. I talked to the sale person J P Farmer on the phone and he sent me pictures that I wanted to see. we did the whole thing other then on the internet. I talked to the sale person J P Farmer on the phone and he sent me pictures that I wanted to see. we did the whole thing over the phone. He sent the paper work for us to sign. I thought the price was a little high compared others on the internet with the same options. But all the others were sold by the time I got to them. The only thing I don't agree with is the tire wear he said 50 percent the tire shop say's under 30 percent. Yes I would recommend J P FARMER. More

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From the moment I entered the LaFontaine Highland facility, I felt welcomed and assured that the focus of the staff was to assist me in purchasing a vehicle that met my personal needs. My sales repr facility, I felt welcomed and assured that the focus of the staff was to assist me in purchasing a vehicle that met my personal needs. My sales represenative, JP Farmer, was knowledgeable, professional and personable while trying to understand what my needs were in a vehicle, along with my budget constraints. Once we chose the right vehicle, JP worked with his team to seamlessly walk me through the closing process and paperwork. Thank you JP and LaFontaine for turning what I thought would be a stressful process into a really great experience!! More

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JP Farmer worked hard to get me the best deal. He also worked quickly. I told him my situation and he got me out of my old lease and into a new one in just a few days. I was very pleased with the servic worked quickly. I told him my situation and he got me out of my old lease and into a new one in just a few days. I was very pleased with the service. I usually dread going into the dealership but JP never pressured me and made the experience great. More

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