J.R. Fredell
Managing Partner/ General Manager
Keffer Mazda
13307 Statesville Road.
Huntersville, NC 28078
Dealership Experience
3 yrs, 1 mo
Industry Experience
29 yrs, 8 mos
42 Reviews
Write a Review42 Reviews of J.R. Fredell
March 13, 2024
Malik is one of a kind! He was dedicated to insuring I received the best service with my visit throughout the entire purchasing process. He might be a newer salesperson, but He was dedicated to insuring I received the best service with my visit throughout the entire purchasing process. He might be a newer salesperson, but he went above and beyond, and he nor the sales team stopped until I was satisfied with the terms of the purchase. I definitely recommend Keffer Mazda!! More
Other Employees Tagged: LANE BENNINGFIELD, NICK DEFELICE, MALIK SIMMONS
March 03, 2024
I have no complaints about my experience at Keffer Mazda. I traded in the last car I bought from them for a new car. I believe I received a fair deal, Daniel and Jason were great, and I have a car I love. Ev I traded in the last car I bought from them for a new car. I believe I received a fair deal, Daniel and Jason were great, and I have a car I love. Everyone at the dealership is friendly and my service experiences with my last vehicle were great. I would recommend Keffer, Daniel, and Jason without hesitation. More
Other Employees Tagged: Daniel Dewalt, LANE BENNINGFIELD , Jason McLean
November 04, 2023
I had extreme anxiety. I had not bought a car in 20 years. I researched for months. I never impulse buy. The general manager and Chris were fair and worked with me. They are I had not bought a car in 20 years. I researched for months. I never impulse buy. The general manager and Chris were fair and worked with me. They are both likable, not pushy. They made the initial process smooth.Chris showed me how to use the technology. I do have suggestions. When leaving customers, explain where you’re going, what’s happening, what’s the process they can expect. Explain what’s is consuming the customers time. People like and need to be informed. It shows professionalism, respect for the customer and helps decrease anxiety. I was there appx 4 hours. By the time I was signing paperwork I was reconsidering buying the car. Anxiety increases without an outlet. I almost walked out in the last 10 minutes. The warranties- if you want people to buy those, don’t put them in the hot seat. Give them options to consider after purchase option to buy them at discounted rates. People who put 20,000 grand down on a 40,000 car can afford to buy afterwards if you give them the option after they have time to consider it. More
Other Employees Tagged: Jonathan Curtis, Chris Carnahan
September 05, 2023
Keffer Mazda and salesperson, Josh Vail, did a great job selling me the new 2024 Mazda CX-90 PHEV. I had to wait a few extra days for it to arrive, but they took good care of me. selling me the new 2024 Mazda CX-90 PHEV. I had to wait a few extra days for it to arrive, but they took good care of me. More
Other Employees Tagged: Jonathan Curtis, Josh Vail , Jason McLean, The woman that takes care of the waiting area takes pride in her work - give her a raise!
August 27, 2023
Great customer service. 👍🏻 Good Prices. Friendly Sales staff. 9 10 11 12 13 14 15. 👍🏻 Good Prices. Friendly Sales staff. 9 10 11 12 13 14 15. More
Other Employees Tagged: Jonathan Curtis, Sandy Fredell, Chris Carnahan , Jason McLean, ROY WALKER IV
May 04, 2023
Everyone was welcoming and friendly. They made sure I was comfortable and gave me space to make my decisions They made sure I was comfortable and gave me space to make my decisions More
Other Employees Tagged: Jonathan Curtis , David Boehm
April 01, 2023
I had a wonderful experience at this dealership. Almost couldn’t get a car then the manager came out and gave me a really good deal so I jumped on it. Love the car and the service! Almost couldn’t get a car then the manager came out and gave me a really good deal so I jumped on it. Love the car and the service! More
Other Employees Tagged: Josh Vail
January 22, 2023
This was the best car buying experience I've ever had. Straightforward, no pressure sales team. They were honest and upfront about everything. I worked with Roy Walker as my salesperson and J.R., the Mana Straightforward, no pressure sales team. They were honest and upfront about everything. I worked with Roy Walker as my salesperson and J.R., the Managing Partner. They did everything they could to help me surprise my wife with a car purchase for her birthday. They made it a special occasion for her! They were very friendly and professional. More
Other Employees Tagged: Online KefferAuto , JORGEN MALMGREN, ROY WALKER IV
January 02, 2023
Lightning-fast delivery of my selected vehicle. Alona was delightful and thoroughly knowledgeable about the car. J.R. and his team made the entire process seamless. The way car buying should always Alona was delightful and thoroughly knowledgeable about the car. J.R. and his team made the entire process seamless. The way car buying should always be! More
Other Employees Tagged: Jonathan Curtis, Alona Valladares