JACK PENA | Page 2

Everything went smoothly, everything was just as the salesman stated.. We were very pleased with the entire rxperiance salesman stated.. We were very pleased with the entire rxperiance More

by BWAIBEL0 Verified Customer Verified Customer

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Just purchased 2026 Tucson- Sales Jack Penna was ACES- great mannerism, professional, detailed and friendly. Jack followed up with concerns. Business manage Gary Ragan was professional explained finance great mannerism, professional, detailed and friendly. Jack followed up with concerns. Business manage Gary Ragan was professional explained finance in details and coverages great service. The entire staff was friendly. Go Hyundai of 110 More

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Fantastic service and wonderful people. They were incredibly helpful making the process very easy and as quick/painless as possible. They were incredibly helpful making the process very easy and as quick/painless as possible. More

by mattpawilliams Verified Customer Verified Customer

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Great service department. Ken was awesome. Got me in and out quickly. I highly recommend. Ken was awesome. Got me in and out quickly. I highly recommend. More

by lainefried Verified Customer Verified Customer

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Great service. Took care of car. In touch the whole time. Would highly recommend Them. Took care of car. In touch the whole time. Would highly recommend Them. More

by lainefried Verified Customer Verified Customer

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Jack Pena was friendly, and not pushy. He was understanding too. All other employees were friendly too. Very easy to purchase a vehicle here. He was understanding too. All other employees were friendly too. Very easy to purchase a vehicle here. More

by pattiabrams1 Verified Customer Verified Customer

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I asked several times for a breakdown of the number they put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. So nothing else? I asked many many many times. This is my out the door price? Yes yes yes. They told me. Until I sat with Gerard the finance guy. They know I had to leave at 3 PM - I said if there isn’t enough time, I’ll be happy to come back in the morning. I already left the deposit. There was plenty of time they told me. And of course he doesn’t call me in until 2:45. Conveniently I am in a rush. Suddenly there are many extra fees bringing my total about 4-5 thousand more. I complained, asked if there was a video camera to go back to- and then he took off some of the fees. Then the salesman came in to apologize as if he was completely shocked. Don’t tell me it wasn’t a well played plan. I have shared this sneaky approach with many many co workers in the area- I am sure they will not be visiting this store. I bought the car but have buyers remorse. I should have called off the deal and went to another more honest dealer. More

by michelebarcia Verified Customer Verified Customer

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Our interaction with the sales associate was very nice. Jack Pena was easy to work with very accommodating and a pleasure. I would recommend him to anyone interested in buying a Hyundai. Jack Pena was easy to work with very accommodating and a pleasure. I would recommend him to anyone interested in buying a Hyundai. More

by SPAGIRL2 Verified Customer Verified Customer

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Jack our salesman was terrific! Went over all options in car! Employees accompanying while we waited through whole process. Went over all options in car! Employees accompanying while we waited through whole process. More

by jeansev Verified Customer Verified Customer

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The dealership is nice, our experience with Jack was less than stellar. He did not review the vehicle details, did not set up bluelink services, brought multiple options we weren’t happy with, and insisted o than stellar. He did not review the vehicle details, did not set up bluelink services, brought multiple options we weren’t happy with, and insisted on a vehicle we did not want More

by jtrgorman Verified Customer Verified Customer

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