JACK PENA | Page 3

I asked several times for a breakdown of the number they put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. So nothing else? I asked many many many times. This is my out the door price? Yes yes yes. They told me. Until I sat with Gerard the finance guy. They know I had to leave at 3 PM - I said if there isn’t enough time, I’ll be happy to come back in the morning. I already left the deposit. There was plenty of time they told me. And of course he doesn’t call me in until 2:45. Conveniently I am in a rush. Suddenly there are many extra fees bringing my total about 4-5 thousand more. I complained, asked if there was a video camera to go back to- and then he took off some of the fees. Then the salesman came in to apologize as if he was completely shocked. Don’t tell me it wasn’t a well played plan. I have shared this sneaky approach with many many co workers in the area- I am sure they will not be visiting this store. I bought the car but have buyers remorse. I should have called off the deal and went to another more honest dealer. More

by michelebarcia Verified Customer Verified Customer

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Our interaction with the sales associate was very nice. Jack Pena was easy to work with very accommodating and a pleasure. I would recommend him to anyone interested in buying a Hyundai. Jack Pena was easy to work with very accommodating and a pleasure. I would recommend him to anyone interested in buying a Hyundai. More

by SPAGIRL2 Verified Customer Verified Customer

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Jack our salesman was terrific! Went over all options in car! Employees accompanying while we waited through whole process. Went over all options in car! Employees accompanying while we waited through whole process. More

by jeansev Verified Customer Verified Customer

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The dealership is nice, our experience with Jack was less than stellar. He did not review the vehicle details, did not set up bluelink services, brought multiple options we weren’t happy with, and insisted o than stellar. He did not review the vehicle details, did not set up bluelink services, brought multiple options we weren’t happy with, and insisted on a vehicle we did not want More

by jtrgorman Verified Customer Verified Customer

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I was happy that I got the new Tucson suv. I really love the way it drives and everything about this suv I really love the way it drives and everything about this suv More

by tmgolee4 Verified Customer Verified Customer

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Everyone that we dealt with was great! Jack and Gerard helped make this an enjoyable experience all around! Jack and Gerard helped make this an enjoyable experience all around! More

by jessicawyman Verified Customer Verified Customer

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They were all extremely helpful with the whole process,the showroom is nice and clean,our salesman Jack was the best at helping us get the carI wanted at the price I wanted process,the showroom is nice and clean,our salesman Jack was the best at helping us get the carI wanted at the price I wanted More

by MJK194 Verified Customer Verified Customer

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Jack Nobir Addie were all extremely wonderiful and so helpful patient and understanding! I can’t thank you all enough for your kindness helpful patient and understanding! I can’t thank you all enough for your kindness More

by LYNNRILED Verified Customer Verified Customer

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I’m impressed with the dealership. Everybody’s been very, very helpful. No pressure from the sales & service groups. I highly recommend 110 Hyundai! And love my Tucson! Everybody’s been very, very helpful. No pressure from the sales & service groups. I highly recommend 110 Hyundai! And love my Tucson! More

by jpagillo Verified Customer Verified Customer

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Horrible dealership. My car has the extended warranty for white peeling. They are not organized at all.. I got photos taken of where its peeling then a month went by and My car has the extended warranty for white peeling. They are not organized at all.. I got photos taken of where its peeling then a month went by and they didn’t contact me about when it would be fixed. I had to follow up and they again didn’t know what they were doing. I finally got an appt & then they cancelled it on me randomly 2 weeks prior to it claiming the bodyshop was backed up & I’d have to wait months for a new appt. In the past when I did get my car repainted there, they got paint all over, inside my car and were giving me issues about it. Fully unorganized and I would recommend going elsewhere for your Hyundai issues. More

by EMILY.N.FORTE24 Verified Customer Verified Customer

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