JACOB SMITH | Page 10

The young woman that took care of me was extremely pleasant and helpful. Service was done quickly and neatly pleasant and helpful. Service was done quickly and neatly More

by rfragiacomo Verified Customer Verified Customer

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Top notch attention and service. Repairs and cost fully explained in advance, work done on time, and our car was cleaned inside and out. We will be back in the future. Repairs and cost fully explained in advance, work done on time, and our car was cleaned inside and out. We will be back in the future. More

by JWHENNEBERGER Verified Customer Verified Customer

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They were fast and accurate. The car wash was excellent. 10/10 would recommend. thank you The car wash was excellent. 10/10 would recommend. thank you More

by DSEL0 Verified Customer Verified Customer

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The salesman, William, and Hugo in fianance were both friendly and helpful. The GM, Alex, has been responsive to an adjustment following the sale. However, I rated the experience "average" because t friendly and helpful. The GM, Alex, has been responsive to an adjustment following the sale. However, I rated the experience "average" because the man who actually negotiated the deal and ran back and forth between the salesman and the general manager "jerked" me around. It took him three tries and I almost walked. He tried to sell the car at a price higher than advertised and "lowball" my trade. Moreover, the entire process took about 4 hours, much of it sitting and waiting. BTW: I don't know who "Candy Cane Sweet" is in the sales dept. I also do not know Angel Maldanado. More

by RABGAR Verified Customer Verified Customer

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From the minute you walk in you get the a 5 star welcome and service. From the seating area created for comfort and staff keeping you updated on progress on your service to even washing your car that is wh and service. From the seating area created for comfort and staff keeping you updated on progress on your service to even washing your car that is why we buy our cars from Subaru on North Tampa. More

by MULLBIRD2 Verified Customer Verified Customer

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Technician installed new radiator and new hoses. In the process bolts were snapped off due to rust I'm assuming. Technician did not advise of damage and the radiator was basically floating in place. In the process bolts were snapped off due to rust I'm assuming. Technician did not advise of damage and the radiator was basically floating in place. Luckily I checked the work and located the unsecured brackets before they fell off. Requested to be reimbursed the labor charge with nothing. More

by DNA4HOME Verified Customer Verified Customer

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Jake, the service manager, is exceptionally competent and well mannered in how he conducts business. well mannered in how he conducts business. More

by Barry Verified Customer Verified Customer

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All good thanks for my services on my oil change and brakes services it was good. brakes services it was good. More

by ATREJO Verified Customer Verified Customer

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nice and clean waiting area, the technician was waiting for me at my scheduled appointment time, wich made everything painless. for me at my scheduled appointment time, wich made everything painless. More

by bworten13 Verified Customer Verified Customer

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Hi Brock, I wanted to take a moment to personally thank you for your outstanding customer service. From the moment I brought my car in, you went above and beyond to make a stressful situation easy thank you for your outstanding customer service. From the moment I brought my car in, you went above and beyond to make a stressful situation easy and manageable. I truly appreciate you getting me into a loaner quickly, coordinating the repairs with such excellent mechanics, and working with me to ensure everything was handled properly through the warranty. Your professionalism, communication, and genuine care made a huge difference, and it did not go unnoticed. It’s rare to find customer service at this level, and Subaru is fortunate to have you representing them. Thank you again for everything — it was truly a pleasure working with you. More

by ISABELSLAURA Verified Customer Verified Customer

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