Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
JAMES THOMAS
JAMES THOMAS at City Volkswagen of Highland

JAMES THOMAS

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.9
199 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

2 yrs, 3 mos

Industry Experience

27 yrs, 5 mos

4.9

199 Reviews

Write a Review

199 Reviews of JAMES THOMAS

August 08, 2025

Dealership Rating
Employee Rating

Andy our sales representative did an outstanding job. The whole team at City VW went the extra mile! I highly recommend City VW! More

by bill.bielawski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, John Fusha

Report | Print
Aug 08, 2025

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 08, 2025

Dealership Rating
Employee Rating

From the second we walked in the front door of the dealership, we were warmly greeted my the manager and then by the sales consultant, Andy. Andy was in no way pushy, he was courteous, informative, we More

by homesweethome83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, John Fusha

Report | Print
Aug 08, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 06, 2025

Dealership Rating
Employee Rating

Going into the dealership and working with both Erik and James was a great experience. Both provided exceptional customer service and a great car buying experience. Thanks to you both!!! More

by ANESIA_TOLIVER
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik

Report | Print
Aug 06, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 04, 2025

Dealership Rating
Employee Rating

Clean and friendly dealership. No pressure sales with a friendly attitude. Sale completed in a timely manner. More

by bpnorris597
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Report | Print
Aug 05, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

Dealership Rating
Employee Rating

I was worried about my credit, but Brian worked with the finance team to get me approved with a great rate. I couldn’t believe it! More

by trendrake649
Recommend Dealer
Yes

Other Employees Tagged: Brian West

Report | Print
Jul 29, 2025

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 24, 2025

Dealership Rating
Employee Rating

Great peaoe and experience. They made it fast and easy. Love my new Taos, it’s great. More

by Mbement914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

Report | Print
Jun 24, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 21, 2025

Dealership Rating
Employee Rating

Andy very helpful & understanding & patience he has great customer service 5 stars for sure he is very awesome. More

by darren.henderson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Report | Print
Jun 21, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 15, 2025

Dealership Rating
Employee Rating

Erik was great to work with and had great communication skills and made the process pleasant. More

by S_SPECTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jun 15, 2025

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 09, 2025

Dealership Rating
Employee Rating

Andy was very friendly, not overbearing. He anticipated my questions, referring to the CarFax report. We took a long test drive to put the car to the test. More

by dogmom338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Report | Print
Jun 09, 2025

City Volkswagen of Highland responded

Thank you so much for choosing City Volkswagen of Highland! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 08, 2025

Dealership Rating
Employee Rating

Andy was a great help and made the buying experience easy and quick. Couldn’t recommend him enough! More

by dan.stum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Report | Print
Jun 08, 2025

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

1
2
...
20

Dealership Inventory (191 Vehicles)

used 2022 Volkswagen Atlas car, priced at $30,950
2022 Volkswagen Atlas
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
$30,950
View Details
used 2022 Volkswagen Tiguan car, priced at $26,250
2022 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
$26,250
View Details
used 2022 Volkswagen Atlas car, priced at $30,500
2022 Volkswagen Atlas
used
Aurora Red Metallic exterior
Automatic
All-wheel Drive
$30,500
View Details
used 2023 Volkswagen Tiguan car, priced at $21,950
2023 Volkswagen Tiguan
used
Opal White exterior
Automatic
Front-wheel Drive
$21,950
View Details
new 2025 Volkswagen Taos car, priced at $28,290
2025 Volkswagen Taos
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
$28,290
View Details
new 2025 Volkswagen Taos car, priced at $33,553
2025 Volkswagen Taos
new
Cornflower Blue w/Deep Black Roof exterior
Automatic
All-wheel Drive
$33,553
View Details
View All Inventory