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Alex Ortiz
Alex Ortiz at City Volkswagen of Highland

Alex Ortiz

Sales Consultant

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Alex Ortiz

October 01, 2026

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Nick has been exceptionally understanding and helpful. He and Alex both went above and beyond to make sure I was happy. More

by dvdrodgers
Recommend Dealer
Yes

Other Employees Tagged: Nick Ferguson

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Oct 01, 2026

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 13, 2026

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Phenomenal work performance by the entire crew. I would personally like to highlight, Alex, Lameisha and Nick (management) . They were super attentive and helpful to all of my wants and needs. I hi More

by Shanise
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Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Nick Ferguson

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Sep 13, 2026

City Volkswagen of Highland responded

Your shout-out to Alex, Lameshia, and Nick reflects our team’s dedication to attentive service. We’re happy the purchase experience for your new Tiguan met your needs so thoroughly. Knowing you’d recommend our dealership means a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 11, 2026

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Jacob and Nick were both extremely helpful with me buying my first car! Definitely recommend :3 More

by serenrr
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Bodnar, Nick Ferguson

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Sep 11, 2026

City Volkswagen of Highland responded

Our team enjoyed helping you purchase your first car, the Volkswagen Jetta GLI. Knowing you would recommend us and that Jacob and Nick were so helpful means a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 01, 2026

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Very attentive and made the process easy to undertand, showed us everything we wanted to see More

by Genovevazarate08
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Recommend Dealer
Yes
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Sep 16, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Sep 01, 2026

Genovevazarate08 responded

Great service!

September 01, 2026

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Alex was amazing! If I have to go back to a dealership and purchase a vehicle it would have to be with Alex at Volkswagen, made the whole process smooth. More

by octavio cervantes
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Recommend Dealer
Yes
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Sep 01, 2026

City Volkswagen of Highland responded

Our team enjoyed guiding you through the purchase of your Volkswagen Atlas. Your praise for Alex and sharing that the process felt seamless mean a great deal to us. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 12, 2026

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They were very helpful. No pressure highly recommend going to Alex even though he did not sing for us. Thank you so much LOL More

by Momofeandl
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Recommend Dealer
Yes

Other Employees Tagged: Nick Ferguson

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Aug 13, 2026

City Volkswagen of Highland responded

Guiding you through the purchase of your new GLI in a helpful, pressure-free environment was a pleasure for our team. Knowing you’d recommend Alex, even without his singing, really made us smile. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 08, 2026

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Clean and nice dealership. Alex was very attentive and was not pushy. Allowed us to make our decision without forcing us. More

by M3773
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ferguson

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Aug 08, 2026

City Volkswagen of Highland responded

We’re glad our dealership felt welcoming and that Alex gave you space to make your Tiguan purchase decision. Hearing that the process felt comfortable without any pressure means a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 03, 2026

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Great easy process and obvious they focus on Customer Service! Brendan and Alex were great to work with. More

by angieolivotto2
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Recommend Dealer
Yes
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Aug 03, 2026

City Volkswagen of Highland responded

Knowing the process felt easy and our emphasis on service came through means a lot to us. We’re pleased Alex could assist you with your purchase of the new Volkswagen Atlas. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 03, 2026

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Made promises on the phone to get us in and lived up to them! Commendable! More

by Mario.olivotto
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey

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Aug 03, 2026

City Volkswagen of Highland responded

Reliability and follow-through are at the core of how our team operates. Hearing that we kept our phone promises for your new Atlas means a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 30, 2026

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Employee Rating

Alex and Joe were absolutely fabulous! I never felt pressured and everything was very well explained. They made my car buying experience less stressful and truly fun! These two are the More

by lpoulin2000
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Joe LeDuc

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Jul 31, 2026

City Volkswagen of Highland responded

We’re thrilled to hear Alex and Joe made purchasing your new Volkswagen Tiguan straightforward and enjoyable. Thank you for highlighting their clear explanations and relaxed approach, and we look forward to assisting you again down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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