Alex Ortiz

Very attentive and made the process easy to undertand, showed us everything we wanted to see showed us everything we wanted to see More

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Alex was amazing! If I have to go back to a dealership and purchase a vehicle it would have to be with Alex at Volkswagen, made the whole process smooth. If I have to go back to a dealership and purchase a vehicle it would have to be with Alex at Volkswagen, made the whole process smooth. More

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They were very helpful. No pressure highly recommend going to Alex even though he did not sing for us. Thank you so much LOL No pressure highly recommend going to Alex even though he did not sing for us. Thank you so much LOL More

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Clean and nice dealership. Alex was very attentive and was not pushy. Allowed us to make our decision without forcing us. Alex was very attentive and was not pushy. Allowed us to make our decision without forcing us. More

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Great easy process and obvious they focus on Customer Service! Brendan and Alex were great to work with. Service! Brendan and Alex were great to work with. More

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Made promises on the phone to get us in and lived up to them! Commendable! them! Commendable! More

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Alex and Joe were absolutely fabulous! I never felt pressured and everything was very well explained. They made my car buying experience less stressful and truly fun! These two are the I never felt pressured and everything was very well explained. They made my car buying experience less stressful and truly fun! These two are the best! More

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At first, I was disappointed with my experience. I was given a poor salesman, Alex Ortiz, who did not only not introduce himself, but did not ask my fiancé and I’s names. He went through the entire I was given a poor salesman, Alex Ortiz, who did not only not introduce himself, but did not ask my fiancé and I’s names. He went through the entire 30 minute process this way. When introduced to the sales manager, he tried to get us to sign on the car same day, even though we had stated we would need to come back with my fiancé’s parents. I called the GM and he set us up with Joe. Joe is a 10/10, great service!! He is honest and made everything smooth. More

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Shout‑out to the salesman Alex and the finance team Nick and Listen really looked out for me and helped me get my situation handled. If you’re in the market for a ride, come on down to citi volkswagom in Hi and Listen really looked out for me and helped me get my situation handled. If you’re in the market for a ride, come on down to citi volkswagom in Highland. They’ll take good care of you. forgot to tell y’all Nick wears two hats and gives solid advice to keep you on track with your credit. Big thank‑you to Alex & Nick for really looking out. Let’s Go 2026 More

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Love the no pressure sales approach, and Alex was very knowledgeable in answering all our questions knowledgeable in answering all our questions More

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