Alex Ortiz
Alex Ortiz at City Volkswagen of Highland

Alex Ortiz

Sales Consultant

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Alex Ortiz

November 11, 2026

Dealership Rating
Employee Rating

Alex was a pleasure to work with. He was very attentive and addressed any questions I had. I would work with Alex again. More

by Eric E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2026

City Volkswagen of Highland responded

Knowing Alex took the time to address your questions is rewarding for our team. Congratulations on your new Volkswagen Golf GTI! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 11, 2026

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Andy made purchase a new vehicle and trading in my old one quick, seamless and transparent More

by jrwade77
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Nov 11, 2026

City Volkswagen of Highland responded

We're pleased Andy made purchasing your Volkswagen Jetta and trading in your previous vehicle straightforward and clear. Thank you for the five-star rating! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 06, 2026

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We had great service buying our 2027 Atlas and they got the numbers where we needed them! More

by acjimz
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc , Alex Manager

Nov 07, 2026

City Volkswagen of Highland responded

We’re delighted you had such a positive experience purchasing your new 2027 Volkswagen Atlas. Thank you for the five stars! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 06, 2026

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Great experience. Really helpful on what we wanted and needed. Had a awesome experience and highly recommend this dealership More

by John Jimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc , Alex manager he was awsome

Nov 07, 2026

City Volkswagen of Highland responded

We're happy our team could help with what mattered to you during your new Volkswagen Atlas purchase. Your recommendation means a lot to us! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 20, 2026

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Alex was amazing to work with! He was professional, friendly, and very helpful throughout the whole process. He made everything easy and brought us chai tea, answered all my questi More

by smithkcush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2026

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 19, 2026

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Very polite and concern of our experience I enjoyed the experience with Alex at Volkswagen More

by fmbeca
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Recommend Dealer
Yes
Oct 20, 2026

City Volkswagen of Highland responded

Thank you for the five-star rating and for noting how much Alex cared about your experience. We’re glad your purchase of the new Volkswagen Tiguan went smoothly. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 19, 2026

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Employee Rating

Alex Ortiz was so helpful with my trade in of my Jetta and purchasing a new Jetta! His patience and knowledge made the process very smooth and easy! More

by rebeccasendejas28
Trade-in Experience
Recommend Dealer
Yes
Oct 20, 2026

City Volkswagen of Highland responded

We’re glad the process of trading in your Jetta and purchasing your new Tiguan felt seamless. Alex was happy to guide you through each step with care and expertise. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 15, 2026

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Lameshia, Alex, and Nick were all very helpful and went above and beyond to make sure the car-buying experience was smooth and painless. I have bought other cars from this dealership, and this is why I kee More

by JGARCIA2622
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers , Nick Ferguson

Oct 15, 2026

City Volkswagen of Highland responded

Your feedback about how Lameshia, Alex, and Nick went beyond expectations highlights our team’s commitment to a seamless Volkswagen Atlas purchase. Knowing you continue to choose our dealership means a lot to our team, and we thank you for your loyalty. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 10, 2026

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fast and very helpful easy process take care of thier coustomer got great service will shop again More

by ORLANDOWILLIAMS18
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Sam Lotta, James Thomas , Daveed Allen

Oct 10, 2026

City Volkswagen of Highland responded

We’re glad purchasing your Volkswagen Atlas was quick and straightforward. Your kind words and intent to shop with us again mean a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 07, 2026

Dealership Rating
Employee Rating

Jacob,Nick and Alex could not have been more helpful when I traded in my GTI for a Golf R. They answered all my questions and were always very polite and courteous. Would highly recommend this dealership More

by ameribrit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Bodnar , Nick Ferguson

Oct 08, 2026

City Volkswagen of Highland responded

Our team enjoyed assisting you with the trade-in of your GTI and the purchase of your new Golf R. Knowing that Alex, Jacob, and Nick handled everything with courtesy and professionalism and answered all your questions is truly rewarding. Thank you for recommending our dealership. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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