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JAMES THOMAS
JAMES THOMAS at City Volkswagen of Highland

JAMES THOMAS

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.9
202 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

2 yrs, 4 mos

Industry Experience

27 yrs, 6 mos

4.9

202 Reviews

Write a Review

202 Reviews of JAMES THOMAS

September 10, 2025

Dealership Rating
Employee Rating

Great experience and good salesman, wish time at dealership was less and done faster if possible More

by DALEZANDSTRA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Andrew Smith

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Sep 11, 2025

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 09, 2025

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Employee Rating

Lameisha our salesperson was amazing! I hate car shopping but she make it so easy and enjoyable. Finance person needs some people skills work. More

by sendtoninav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Sep 09, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 26, 2025

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Employee Rating

Andy was patient and helpful. Even though I kept changing what I wanted he was patient More

by nkohlstedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Brendan Cowhey

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Aug 26, 2025

City Volkswagen of Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 22, 2025

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Employee Rating

Alex and Brendan were wonderful to work with. They got down to the point and made the buying experience feel faster. More

by FUENMAYOR07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ortiz, Brian West, Brendan Cowhey

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Aug 22, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 08, 2025

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Employee Rating

Andy our sales representative did an outstanding job. The whole team at City VW went the extra mile! I highly recommend City VW! More

by bill.bielawski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, John Fusha

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Aug 08, 2025

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 08, 2025

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Employee Rating

From the second we walked in the front door of the dealership, we were warmly greeted my the manager and then by the sales consultant, Andy. Andy was in no way pushy, he was courteous, informative, we More

by homesweethome83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, John Fusha

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Aug 08, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 06, 2025

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Employee Rating

Going into the dealership and working with both Erik and James was a great experience. Both provided exceptional customer service and a great car buying experience. Thanks to you both!!! More

by ANESIA_TOLIVER
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik

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Aug 06, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 04, 2025

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Employee Rating

Clean and friendly dealership. No pressure sales with a friendly attitude. Sale completed in a timely manner. More

by bpnorris597
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Aug 05, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

Dealership Rating
Employee Rating

I was worried about my credit, but Brian worked with the finance team to get me approved with a great rate. I couldn’t believe it! More

by trendrake649
Recommend Dealer
Yes

Other Employees Tagged: Brian West

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Jul 29, 2025

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 24, 2025

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Employee Rating

Great peaoe and experience. They made it fast and easy. Love my new Taos, it’s great. More

by Mbement914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

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Jun 24, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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