JD Brooks
JD Brooks at Leif Johnson Ford of Manor

JD Brooks | Page 14

Service Drive Manager

Leif Johnson Ford of Manor

10507 US-290
Manor, TX 78653

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4.8
310 Reviews
4.8

310 Reviews

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310 Reviews of JD Brooks

October 12, 2023

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Employee Rating

Very satisfied with the service and informative nature of the quick lane option and the wait time was reasonable. More

by GTREE7368
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Henry, Joe Vanek

October 09, 2023

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JD had my truck ready ahead of schedule, That is why I drive from Cedar Park because I know I will get excellent service at Rita Ford More

by BEN87
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Recommend Dealer
Yes

October 02, 2023

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JD serviced our SUV quickly, even though we didn't have an appointment. He's always very competent. More

by sbramblett
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Recommend Dealer
Yes

September 23, 2023

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I did most of the work on finding the car I wanted and it was at Riata. The purchase process was pretty easy except I got home to find out the sound in the car didn’t work. Two trips - two times off from w More

by pophinw
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Service Time
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Recommend Dealer
No
Oct 12, 2023

Leif Johnson Ford of Manor responded

We value your feedback and sincerely appreciate your efforts to communicate with us in order to address the challenges you're facing. As a new owner, it's our priority to ensure that you have the finest experience with your vehicle. Rest assured, we acknowledge the issue with your vehicle and are committed to collaborating with you to identify a resolution. Gary Brophy

September 21, 2023

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Nicole was awesome and very helpful. My vehicle was ready very quickly and I was able to pick it up with no issues. I am mobility impaired and my vehicle was delivered right to the door More

by musicman1303
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Amaya, Nicole

Sep 22, 2023

Leif Johnson Ford of Manor responded

Your comfort and service is a top priority with Riata Ford. Our team is prided on providing great service while your vehicle is in for service or regular maintenance. We definitely understand and will always work to ensure you are not hampered in any way. Thanks for your review and your business.

September 15, 2023

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These guys are amazing! Awesome Job! They installed Evans Coolant of which is a specialty. Thanks More

by Nikki
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Henry, Dorothy Metcalf, Randall Cates, NOE AVILA, Richard Heuser, Scott Jordan , Chris Amaya, TRAVIS GUERRERO, Kevin Hopper, Nick and Mason

Sep 18, 2023

Leif Johnson Ford of Manor responded

Thanks for your business and your time to give us some feedback. John Henry and Chris Amaya do an amazing job and work well together. We look forward to an opportunity to serve you again.

September 15, 2023

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The service department was able to get my vehicle in for service in a timely manner. The communication from the service advisor was lacking.(I don’t expect a call every 5 minutes but when you say you give m More

by CLMULLINS71
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Recommend Dealer
Yes

September 06, 2023

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The main reason for my great delight with this dealership is the close proximity to my home. Not only is it less than three miles away, but the service has always been courteous, professional, and More

by Opa
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Recommend Dealer
Yes
Sep 07, 2023

Leif Johnson Ford of Manor responded

Thanks for your continued support and business for our Riata location. the team is well trained and efficient. We appreciate the rating.

September 02, 2023

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Employee Rating

Jon Henry kept me informed and up to date threwout my whole service visit even though backorder parts he made it as easy as possible and the whole Riata service team! More

by TNH
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Recommend Dealer
Yes

Other Employees Tagged: John Henry, Randall Cates , Chris Amaya

Sep 06, 2023

Leif Johnson Ford of Manor responded

Thanks for the feedback for your recent service work at Riata Ford. Jon Henry is very dedicated and tenacious about the work he is doing for your vehicle. The team will update you with any update, and ensure the paperwork is clear and transparent as well. Thanks for choosing Riata Ford as your service dealer, and we look forward to your next visit.

August 28, 2023

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All staff very knowledgeable and super friendly. Very quick in getting me back on the road. More

by CURTS49ERS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: TRAVIS GUERRERO

Aug 28, 2023

Leif Johnson Ford of Manor responded

Thanks for the recommendation and your review. You worked with one of our top advisers, and we appreciate your business.

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