88 Reviews
Write a Review88 Reviews of Randall Cates
April 17, 2026
I don't know who the driver was or what drivers that left Johnson uses to bring people their cars, but a driver stole our car and didn't deliver it for 3 hours. And for that reason, I am not happy am I happy Johnson uses to bring people their cars, but a driver stole our car and didn't deliver it for 3 hours. And for that reason, I am not happy am I happy with the customer service from the team to a certain degree, yes, but the resolve. We do not have it resolved. More
Other Employees Tagged: Aaron Keen, LaMarcus Burnette, Tariq Halawani , Gary Brophy
April 17, 2026
Great job and service experience. I will be back to get my Ford f150 service I will be back to get my Ford f150 service More
Other Employees Tagged: John Henry, JD Brooks, NOE AVILA, Richard Heuser
April 03, 2026
This was the first time I used pickup and delivery. It worked very well. Service was great and at a reasonable price. It worked very well. Service was great and at a reasonable price. More
Other Employees Tagged: JD Brooks, Nicole Vasquez
March 13, 2026
I’ve been waiting since Thanksgiving for a callback to replace a part for my front facing camera on my Mach E that the service manager said was back ordered. I haven’t received any callback or follow up o replace a part for my front facing camera on my Mach E that the service manager said was back ordered. I haven’t received any callback or follow up on the status of the part order. More
March 10, 2026
Excellent customer service, they are taking care of my all 25 Fleet. Also, reasonable price for the parts as well. all 25 Fleet. Also, reasonable price for the parts as well. More
Other Employees Tagged: Marri Stokes, John Henry, JD Brooks, Dorothy Metcalf, Oscar Pulido, NOE AVILA, Robert Laughlin, Randy Schutt
February 23, 2026
Awesome staff, reliable and efficient sercixe department i had my vehicle serviced and returned back within promised time i had my vehicle serviced and returned back within promised time More
Other Employees Tagged: John Henry, JD Brooks, Dorothy Metcalf, Joe Vanek, Aaron Keen, Nicole Vasquez
January 16, 2026
unfortunately due to the service provided, I'm forced to perform my own maintenance & grades. I wouldn't recommend their service department AT ALL. perform my own maintenance & grades. I wouldn't recommend their service department AT ALL. More
Other Employees Tagged: John Henry, Richard Heuser, Scott Jordan, Robert Laughlin, Daniel Santiago, Joe Vanek, Aaron Keen, Randy Schutt, Nicole Vasquez
January 06, 2026
Love all the guys, great people and always take care of me. Bought here for years and will keep coming back. me. Bought here for years and will keep coming back. More
Other Employees Tagged: Robert Carreon, Jeff Ledesma, Ajay Malani, JD Brooks, Oscar Pulido
December 16, 2025
Excelente servicio. Muy amables y me brindaron shuttle para llevarme a mi casa y no tener que esperar ahí. Gracias por el gran servicio. Muy amables y me brindaron shuttle para llevarme a mi casa y no tener que esperar ahí. Gracias por el gran servicio. More
Other Employees Tagged: John Henry, JD Brooks, NOE AVILA, Richard Heuser, Scott Jordan, Robert Laughlin, Daniel Santiago, Aaron Keen, Randy Schutt

