93 Reviews
Write a Review93 Reviews of Randall Cates
May 30, 2026
From the way that you were treated to the quality of the work leaf johnson ford of manor performs, there's nothing but perfect things are handled quickly professionally. I couldn't have been more pleased. work leaf johnson ford of manor performs, there's nothing but perfect things are handled quickly professionally. I couldn't have been more pleased. More
Other Employees Tagged: Marri Stokes, JD Brooks, Dorothy Metcalf, Oscar Pulido , Let's not forget professionalism starts at the top. Gary Brophy
May 29, 2026
Dealer is clean, service director kept me updated on repairs. Vehicle was detailed when I picked it up. repairs. Vehicle was detailed when I picked it up. More
Other Employees Tagged: Aaron Keen , ANTHONI KEEN
April 30, 2026
The service was truly excellent—very attentive, enthusiastic, and friendly. I am extremely satisfied. Thank you very much! enthusiastic, and friendly. I am extremely satisfied. Thank you very much! More
Other Employees Tagged: John Henry, NOE AVILA, Richard Heuser, Scott Jordan, Robert Laughlin, Daniel Santiago, Aaron Keen, Randy Schutt, Nicole Vasquez
April 17, 2026
I don't know who the driver was or what drivers that left Johnson uses to bring people their cars, but a driver stole our car and didn't deliver it for 3 hours. And for that reason, I am not happy am I happy Johnson uses to bring people their cars, but a driver stole our car and didn't deliver it for 3 hours. And for that reason, I am not happy am I happy with the customer service from the team to a certain degree, yes, but the resolve. We do not have it resolved. More
Other Employees Tagged: Aaron Keen, LaMarcus Burnette, Tariq Halawani , Gary Brophy
April 17, 2026
Great job and service experience. I will be back to get my Ford f150 service I will be back to get my Ford f150 service More
Other Employees Tagged: John Henry, JD Brooks, NOE AVILA, Richard Heuser
April 03, 2026
This was the first time I used pickup and delivery. It worked very well. Service was great and at a reasonable price. It worked very well. Service was great and at a reasonable price. More
Other Employees Tagged: JD Brooks, Nicole Vasquez
March 13, 2026
I’ve been waiting since Thanksgiving for a callback to replace a part for my front facing camera on my Mach E that the service manager said was back ordered. I haven’t received any callback or follow up o replace a part for my front facing camera on my Mach E that the service manager said was back ordered. I haven’t received any callback or follow up on the status of the part order. More

