JD Busby

After a major fail and horrible experience at a previous dealership to fix my BMW, I called Gainesville BMW, made an appointment for the next morning to meet with my service advisor JD. After a short wait dealership to fix my BMW, I called Gainesville BMW, made an appointment for the next morning to meet with my service advisor JD. After a short wait on the diagnosis of what was wrong, JD had me in a complimentary vehicle so that I wouldn’t miss work. He later called me with what the issue was and had the parts ordered right away. My car was fixed and ready to go the next day. Thank you Gainesville BMW for taking care of me. More

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JD and Ashley helped me and i appreciate their kindness and they got me a loaner in just a few days notice. and they got me a loaner in just a few days notice. More

by TiresRexpensive Verified Customer Verified Customer

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JD was very helpful and kept me informed as to the progress of my repairs. progress of my repairs. More

by driscdj Verified Customer Verified Customer

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I was very satisfied as usual with my service experience and assistance received from JD. and assistance received from JD. More

by TPHANSEN1 Verified Customer Verified Customer

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The entire team was excellent, highly recommend service at BMW Gainesville to my friends and family at BMW Gainesville to my friends and family More

by ATYSON8 Verified Customer Verified Customer

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Excellent service from the BMW of Gainesville staff, highly recommend. JD is a A+ adviser highly recommend. JD is a A+ adviser More

by mrjoed40 Verified Customer Verified Customer

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Promt and friendly Car returned clean Detailed info on service performed Service advisor very good service performed Service advisor very good More

by DRKEGROSSMAN Verified Customer Verified Customer

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JD is more than helpful. He goes out of his way to make sure that the customer is satisfied. He goes out of his way to make sure that the customer is satisfied. More

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I recently had the pleasure of visiting the BMW of Gainesville Service Department, and I must say, JD Busby left an indelible impression. From the moment I stepped in, JD’s commitment to awesome custo Gainesville Service Department, and I must say, JD Busby left an indelible impression. From the moment I stepped in, JD’s commitment to awesome customer service was evident. Here’s why my experience was exceptional: Expertise: JD’s knowledge and professionalism stood out. I felt confident that my BMW was in capable hands. The work performed was nothing short of expert craftsmanship. Loaner Vehicle: I greatly appreciate that BMW of Gainesville provided me with a loaner car during the service. It made the process seamless and convenient. Repeat Purchase: JD’s exceptional service has made me a repeat BMW purchaser. When you find someone who genuinely cares about your satisfaction, it’s hard not to return. JD Busby exemplifies what outstanding customer service should be. Kudos to the entire team at BMW of Gainesville for consistently delivering excellence. I look forward to my next visit! More

by josecamblor Verified Customer Verified Customer

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Very pleased with the service I received at BMW Gainesville. J.D. is a pro. I’m confident that the work was done by an expert. And I really appreciate that they were able to provide me with a loan Gainesville. J.D. is a pro. I’m confident that the work was done by an expert. And I really appreciate that they were able to provide me with a loaner vehicle. GREAT service! More

by FLANEGAN Verified Customer Verified Customer

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