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JD Busby
JD Busby at BMW of Gainesville
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JD Busby | Page 2

Assistant Service Manager

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

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4.9
154 Reviews

Have been in Automotive industry since a Teenager. Started as Mechanic and after 15 years moved into a Service Advisor. In my spare time I Love Cooking and spending time with Family. I Love Traveling and Roller Coasters. Hope to See you at BMW of Gainesville!

Dealership Experience

5 yrs

Industry Experience

34 yrs, 5 mos

Specialties & Trainings

BMW Certified

4.9

154 Reviews

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154 Reviews of JD Busby

February 04, 2024

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Employee Rating

Very pleased with the service I received at BMW Gainesville. J.D. is a pro. I’m confident that the work was done by an expert. And I really appreciate that they were able to provide me with a loan More

by FLANEGAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The mechanic -Kevin, I believe

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Feb 05, 2024

BMW of Gainesville responded

Thank you for taking the time to share your positive experience with us! We're happy to hear that J.D. provided you with professional service, and we're pleased to know that you have confidence in the expertise of our team. Providing a loaner vehicle is part of our commitment to excellent customer service, and we're delighted that it contributed to your overall satisfaction. We look forward to serving you again.

January 26, 2024

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Their concern with customer service and satisfaction is apparent. The service is dependable and excellent. More

by BLRUFF
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Recommend Dealer
Yes
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Jan 26, 2024

BMW of Gainesville responded

Thank you for your positive feedback! We're happy our concern with customer service and satisfaction is apparent. It's our commitment to provide dependable and excellent service, and we appreciate your acknowledgment. We value your business.

January 24, 2024

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Great service & people. They seem to care & have always been good to my car and me More

by smoky10
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Hepler

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Jan 25, 2024

BMW of Gainesville responded

Thank you for your excellent feedback! We're glad you've had excellent service from our team and that they have consistently shown care towards you and your car. We appreciate your loyalty and look forward to continuing to provide excellent service.

January 17, 2024

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I only bring my car the Gainesville BMW for service because I trust they will always look out for my best interest and never "push" me to do anything unnecessary. JD is the best! More

by SRTHIRSTON
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Service Time
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Recommend Dealer
Yes
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Jan 18, 2024

BMW of Gainesville responded

Thank you for your loyalty and positive feedback! We're honored you chose BMW of Gainesville for your car service needs. We'll pass on your kind words to JD. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service.

January 17, 2024

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Employee Rating

JD Busby is the best service department person I've ever dealt with. The dealership is excellent. More

by Jdmaguire777@gmail.com
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Recommend Dealer
Yes
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Jan 18, 2024

BMW of Gainesville responded

Thank you for your glowing review! We're thrilled to hear that JD Busby has provided you with the best service experience, and we appreciate your kind words about our dealership. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your continued trust in us.

January 17, 2024

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I enjoy their customer service and how quick I was able to get an appointment. More

by Jeanette3
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Recommend Dealer
Yes
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Jan 18, 2024

BMW of Gainesville responded

Thank you for your positive feedback! We're delighted to hear that you enjoy our customer service and that you were able to get a quick appointment. Your satisfaction is important to us, and we look forward to continuing to provide you with efficient and excellent service in the future. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

January 06, 2024

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Very friendly and efficient! Made every effort to make a bad situation a good one! More

by CATHE957
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Recommend Dealer
Yes
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Jan 08, 2024

BMW of Gainesville responded

We're delighted to hear that our team was able to turn a challenging situation into a positive experience for you. Providing friendly and efficient service is important to us, and we appreciate your kind words. Thank you for your feedback and for choosing us!

December 30, 2023

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Employee Rating

The staff is amazing every time I go everyone is ready to help and when I get to the show room everything is always prepared and ready More

by Nisha952002
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Beyer

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Jan 02, 2024

BMW of Gainesville responded

Thank you for your kind words and positive feedback! We're thrilled you consistently have a great experience with our staff. Ensuring that our customers feel welcomed, supported, and prepared for their visits is a top priority, and it's rewarding to know that we've met these expectations. Your satisfaction means a lot to us, and we appreciate your trust and loyalty. Thank you for choosing our dealership, and we look forward to continuing to provide you with exceptional service.

November 19, 2023

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Efficient pleasant staff! Good turnaround. Appointments available. Nice functional facility while you wait for your car. More

by rrosadogidoc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Helpful
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Nov 21, 2023

BMW of Gainesville responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff efficient and pleasant, and we appreciate your kind words about our good turnaround times and available appointments. Your feedback is important to us, and we look forward to providing you with the same level of service in the future. Thank you for choosing us, and we appreciate your business!

November 12, 2023

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Courteous , professional , they address every issue and explain them to you. I did a maintenance service and I didn't have to wait too long JD was very helpful More

by vesely1958
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

BMW of Gainesville responded

Thank you for taking the time to share your positive experience with our service department. We're happy our team was courteous, and professional, and addressed every issue to your satisfaction. We're also pleased that the maintenance service was completed efficiently and that JD was helpful throughout the process. Your feedback is valuable to us, and we appreciate your trust in our dealership. We look forward to serving you again. Thank you for choosing us!

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