JD Janes

I had the privilege of meeting Alfredo Lopez, Rick Tornelli, Kevin, Leo, BB and all their staff from Westborough Toyota. They provide the best service from check-in to check-out with professionalism, Tornelli, Kevin, Leo, BB and all their staff from Westborough Toyota. They provide the best service from check-in to check-out with professionalism, respect, dedication, honesty and hard work. I have been a customer of theirs since 2005 and have never taken my cars or bought another car from another dealership because the service they provide is absolutely extraordinary, they are absolutely the best of the best. My trust in them is indescribable and my gratitude for them is immense and the peace in my mind knowing that my car is in good hands and when needed receives the best service. Congratulations Alfredo, Rick, Kevin, Leo, BB and all staff for everything that each of you do. You are incredible and awesome. Zoraia. More

by GZSALEM7 Verified Customer Verified Customer

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Everyone was very helpful in answering all my questions and showing me the car of my choice and showing me the car of my choice More

by lobellomarie Verified Customer Verified Customer

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Helpful to a point but then stop helping and start bullying. They make promises and then don’t come thru. bullying. They make promises and then don’t come thru. More

by BONNEBOUCHE Verified Customer Verified Customer

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Everyone is so helpful,friendly and professional. They are also extremely knowledgeable and accommodating. I am so grateful to have a wonderful dealership They are also extremely knowledgeable and accommodating. I am so grateful to have a wonderful dealership More

by BERGSTROMMARY160 Verified Customer Verified Customer

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They were very helpful. I had an unexpected emergency recall. I am driving to NC next week was glad they could get me in so quickly. I’ve gone there for the past three years I had an unexpected emergency recall. I am driving to NC next week was glad they could get me in so quickly. I’ve gone there for the past three years. They also checked everything out. More

by MARYJOJONES46 Verified Customer Verified Customer

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Team is fantastic. Manager is very friendly and resourceful. Solution oriented sales strategy with customer in mind. Manager is very friendly and resourceful. Solution oriented sales strategy with customer in mind. More

by CHAFI.BADREDDINE Verified Customer Verified Customer

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I was impressed with the detail of service! The agents carefully ( Ali and Tony)!were helpful in pointing out the features of the Corolla Cross I was interested in. I have recommended two frien The agents carefully ( Ali and Tony)!were helpful in pointing out the features of the Corolla Cross I was interested in. I have recommended two friends to purchase a Toyota through Tony from WestborobToyota! One of the busiest dealerships I ever visited’ More

by shadiabead Verified Customer Verified Customer

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Lots of just waiting around during the sales process. Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 weeks later than we were told, and we were told every time we called it was coming in the next few days. When the car finally arrived on a Friday, I was asked if I could come in Saturday to pick it up, and I could not, but said I could on the following Monday. Matt, the sales manager, said he would have the car charged, gassed and cleanded up for me when I arrive on Monday when I come at 9:30. I got there at 9:45 and the car was not ready for pickup when promised. It had not been cleaned, or gassed up yet. I Had to wait over an hour for this to happen and to see it for the first time, which meant we had to just sit for that time. The fact that the car was not ready when I arrived was extremely disappointed after having to wait an extra almost 3 weeks for the car at that point and being told it would be ready when I arrived by the sales manager! More

by pkabend Verified Customer Verified Customer

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Purchased a 2020 Camry with 74,000 miles. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. More

by SJWARD0069 Verified Customer Verified Customer

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Very friendly and family oriented environment! Service and staff has amazing customer service! Customer for life Service and staff has amazing customer service! Customer for life More

by MPAGANO1579 Verified Customer Verified Customer

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