JEFF DOBSON
JEFF DOBSON at Southern Ford

JEFF DOBSON

SERVICE DIRECTOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.7
144 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

31 yrs, 9 mos

Languages Spoken

English English

4.7

144 Reviews

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144 Reviews of JEFF DOBSON

September 13, 2025

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Employee Rating

Have complete confidence in the service department. 10x better than the last dealership we had before More

by louhughes2003
Service Price Transparency
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Recommend Dealer
Yes

September 13, 2025

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Outstanding work ( 5 STARS ). The Mechanics got me in & out in Less then 30 minutes. More

by Chicago Blues man
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Recommend Dealer
Yes

September 12, 2025

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Pleasant place to do car business. Both repair and buying vehicles. Would recommend to others. More

by CRAIGSMITH50
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Recommend Dealer
Yes

September 12, 2025

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I love ford the people who are working there make you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you More

by BJDAVE31921
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Recommend Dealer
Yes

September 05, 2025

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Excellent customer service, promptly took vehicle back and performed service in a timely manner. Checkout was prompt and easy More

by malliesdad
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, STEPHANIE SPANGLER , Carlos, Jonny

August 28, 2025

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Service was done quickly. Everyone was very nice and accommodating. Always am pleased with southern ford. More

by steffierose10
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Recommend Dealer
Yes

August 21, 2025

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They need better customer service and better communication. Overall the young lady that help did both but i wasnt being asked any assitance by anyone instead of just being stared. More

by rbracero04
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Recommend Dealer
No

Other Employees Tagged: ALICIA CHAPMAN-JONES

August 16, 2025

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Employee Rating

To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More

by larryourrealtor
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Recommend Dealer
Yes
Aug 19, 2025

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 14, 2025

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Very professional and supportive. Addressed primary concerns and recommended local businesses to support if necessary More

by bryce.livingston11
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Aug 19, 2025

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 14, 2025

Dealership Rating
Employee Rating

The service department lied to me. Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed More

by Back2pback@gmail.com
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Recommend Dealer
No
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