JEFF DOBSON | Page 2

People are very friendly I always get top quality work and I would recommend them and I would recommend them More

by mamadee or Delores Verified Customer Verified Customer

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We took our Lincoln MkT to Southern Ford to look at a clear coat peeling issue back on Wednesday January 31st to drop it off for the 1st of February. While there we talked to our longtime service adviso clear coat peeling issue back on Wednesday January 31st to drop it off for the 1st of February. While there we talked to our longtime service advisor Stephanie Spangler and she brought out the service manager Jeff Dobson to look at the issue. He said they no longer have a body shop so he referred us to who they use which is Bay Custom Auto Bidy Shop. We immediately drove to Bay Custom in Denbigh Blvd and talked to their lead estimator who took a cursory look then asked us to come back at a later date so that they could write it up. We did that soon after and called them to follow up and they said that we would not hear anything through them but to call Southern Ford. After multiple attempts to check on the status at Southern Ford we have yet to obtain a status of this issue and a way forward from Ford or Lincoln about this very disappointing problem. I have done my own research and this is unfortunately a known issue with this Lincoln model. More

by Penny Verified Customer Verified Customer

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We have been regular customers with Hall Ford, now Southern Ford for years now and their customer service has always been top notch. Southern Ford for years now and their customer service has always been top notch. More

by jvlch98 Verified Customer Verified Customer

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Jon and the Southern Ford Team are great to work with. I appreciate you all! I appreciate you all! More

by Not the GM Verified Customer Verified Customer

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Wouldn't tell anyone else to use this dealership. I think the service is really I think the service is really More

by jtheclaw Verified Customer Verified Customer

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Quick and professional service. Kept me informed on the progress of my truck. Will recommend Kept me informed on the progress of my truck. Will recommend More

by cpgardner Verified Customer Verified Customer

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I had a very productive visit. Had some issues with my car sensors but thanks to a fast and efficient service I was able to have this problem rectified in a fast manner. Had some issues with my car sensors but thanks to a fast and efficient service I was able to have this problem rectified in a fast manner. More

by jerrel.aa Verified Customer Verified Customer

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Very good group of guys, thanks for all your help and attention to details, you will definitely see us again, attention to details, you will definitely see us again, More

by bertsinc Verified Customer Verified Customer

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Fast friendly service. That's what I expect from this dealership and that's what I get. That's what I expect from this dealership and that's what I get. More

by RAELCOOP Verified Customer Verified Customer

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Very clean very knowledgeable about the work to be done the work was completed in a timely manner the work was completed in a timely manner More

by Fdio Verified Customer Verified Customer

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