JESSICA SANTANA | Page 19

I needed to have my car service AND i told them that my car engine check light came on. They serviced my car but they didn’t check what was wrong with my engine and why the light came on… so ultimately the car engine check light came on. They serviced my car but they didn’t check what was wrong with my engine and why the light came on… so ultimately they wasted my time because I had to send my car to another dealership and waste money on a car rental so that dealership could work on my car regarding my engine. A waste of time! More

by testimonet Verified Customer Verified Customer

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Jessica has been helpful as always and service team did a great job saving my time! great job saving my time! More

by leo.bae Verified Customer Verified Customer

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The Star was for customer service. 4 hours for an oil change is ridiculous! A day of lost pay sittingnin the office because I did not have a ride home, and I was offered a free car was 4 hours for an oil change is ridiculous! A day of lost pay sittingnin the office because I did not have a ride home, and I was offered a free car wash? INSULTING! INSUFFICIENT! More

by HOMETEAMRK77 Verified Customer Verified Customer

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Always pleased with the service from the receptionist to the technicians. Courtesy and professional. However, the facility needs to be expanded and renovated. Both the reception and mechanical areas. the technicians. Courtesy and professional. However, the facility needs to be expanded and renovated. Both the reception and mechanical areas. Long overdue. More

by JAS Verified Customer Verified Customer

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Wait time to just talk to service advisor was 20 min, also pickup of car was also longer than usual for a shop. Oil change price specials are good deals, but don't expect less than an hour wait. also pickup of car was also longer than usual for a shop. Oil change price specials are good deals, but don't expect less than an hour wait. More

by carlton.lou48 Verified Customer Verified Customer

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Excellent Hyundai Service area in Flushing, NY. The staff from making an appointment to the exit could not be improved. I had previously used the service area in Jamaica and with a simple task to The staff from making an appointment to the exit could not be improved. I had previously used the service area in Jamaica and with a simple task to remedy was in the waiting room for hours! This place is without any doubt more professional and ready to work as soon as your car is brought in. Just today I had a quick question re: oil change and the lovely young lady in the office was so kind as to come out and correct the computer issue. That would have never happened before and I truly thank this staff. More

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Excellent service and everyone is very nice and accommodating. They take the time to explain everything. accommodating. They take the time to explain everything. More

by mady45 Verified Customer Verified Customer

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Thank you for the service. I was pleased with the service I received that day. Thank you I was pleased with the service I received that day. Thank you More

by refsun5555 Verified Customer Verified Customer

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They are very attentive on your service request . Keep up the good work. It’s 10 star Keep up the good work. It’s 10 star More

by MCVALINEA121 Verified Customer Verified Customer

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first, They did not give me the correct address for the service department. Second, they didn't give me any estimated time to finish the service. I have to wait for 5 hours. I kept asking one of the front service department. Second, they didn't give me any estimated time to finish the service. I have to wait for 5 hours. I kept asking one of the front desk ladies in the service department if I got a loaner car since I was waiting too long, but they ignored me and looked down on me. and give me an attitude. It was a really bad experience with them. More

by qhals3737 Verified Customer Verified Customer

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